Is the
computer working
properly?
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the compatibility matrix.
You can view the
compatibility matrix
http://www.ibm.com/servers/eserver/
serverproven/compat/us/iserver.html/
Is the
computer working
properly?
No
See the troubleshooting
information that comes with
the computer to determine
the cause of the problem
and the action to take.
Is the
computer working
properly?
No
Flash the latest levels of BIOS,
and download the latest level of
diagnostics. You can download
this code at
http://www.ibm.com/support/
Computer Support
Yes
at
Yes
Yes
Register your computer. Go to
http://www.ibm.com/support/mysupport/
View information about IBM Support
Line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/
View support telephone numbers at
http://www.ibm.com/planetwide/
Yes
Is the
No
computer working
properly?
Hardware
Software
Hardware
or Software
problem?