IBM IntelliStation M Pro 9229 Installation Manual page 39

Table 2. POST error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the part listing in the Problem Determination and Service Guide to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error codes Description
164 A change in the memory configuration
occurred. This message might appear after
you add or remove memory.
178x An error occurred during the hard disk drive
x test (x = 0 to 3).
184 The power-on password information stored in
the computer has been removed.
187 The VPD serial number is not set.
Note: The system serial number is set in the
VPD EEPROM at the time of manufacturing.
If the system board has been replaced, the
system serial number will be invalid and
must be reset.
189 An attempt has been made to access the
computer with an incorrect password three
times.
Action
1. If POST error message 289 also
occurred, follow the actions for the 289
POST error code first.
2. If you just installed or removed memory,
run the Configuration/Setup Utility
program, and save the new configuration
settings.
3. Reseat the dual inline memory modules
(DIMM).
4. Replace the following components one at
a time, in the order shown, restarting the
computer each time:
a. DIMMs
b. (Trained service technician only)
System board
1. Reseat the hard disk drive x cable.
2. Replace the following components one at
a time, in the order shown, restarting the
computer each time:
a. Hard disk drive x
b. Hard disk drive cable x
c. (Trained service technician only)
System board
1. Run the Configuration/Setup Utility
program, select Load Default Settings,
and save the settings.
2. Reseat the battery.
3. Replace the battery.
4. (Trained service technician only) Replace
the system board.
1. Restart the computer.
2. Update the BIOS code to set the serial
number, see the Problem Determination
and Service Guide on the IBM
IntelliStation Documentation CD.
3. (Trained service technician only) Replace
the system board.
Restart the computer and enter the
administrator password; then, run the
Configuration/Setup Utility program and
change the power-on password.
Chapter 5. Solving problems
27