HP ProBook 6455b Maintenance And Service Manual
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HP ProBook 6455b Maintenance And Service Manual

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HP ProBook 6455b Notebook PC
HP ProBook 6555b Notebook PC
HP ProBook 6450b Notebook PC
HP ProBook 6550b Notebook PC
Maintenance and Service Guide

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Summary of Contents for HP ProBook 6455b

  • Page 1 HP ProBook 6455b Notebook PC HP ProBook 6555b Notebook PC HP ProBook 6450b Notebook PC HP ProBook 6550b Notebook PC Maintenance and Service Guide...
  • Page 2 © Copyright 2011, 2012 Hewlett-Packard Development Company, L.P. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only...
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................13 Identifying the hardware ........................13 Top components ..........................14 Display components ......................14 Keys ........................... 15 Pointing devices ......................... 17 Buttons and fingerprint reader ................... 18 Lights ..........................
  • Page 5 Cables and connectors ..................68 Drive handling ....................68 Grounding guidelines ......................69 Electrostatic discharge damage ................ 69 Packaging and transporting guidelines ..........70 Workstation guidelines ..............70 Equipment guidelines ............... 71 Component replacement procedures ....................72 Service tag ......................... 72 Computer feet ........................
  • Page 6 Starting Computer Setup ....................143 Using Computer Setup ....................143 Navigating and selecting in Computer Setup ..........143 Restoring factory settings in Computer Setup ..........144 Computer Setup menus ....................144 File menu ......................145 Diagnostics menu .................... 146 System Configuration menu ................147 Computer Setup in Windows Vista ....................
  • Page 7 Recovering ........................174 Backup and recovery in Windows Vista ................... 175 Overview .......................... 175 Backing up your information .................... 175 Performing a recovery ..................... 176 Using the Windows recovery tools ................... 176 Using f11 .......................... 177 Using a Windows Vista operating system DVD (purchased separately) ......178 Backup and recovery in Windows XP ....................

  • Page 8: Product Description

    Notebook Notebook PC Notebook PC Notebook PC Product Name HP ProBook 6555b Notebook PC √ HP ProBook 6455b Notebook PC √ HP ProBook 6550b Notebook PC √ HP ProBook 6450b Notebook PC √ Processor AMD Phenom II Quad Core Mobile √...
  • Page 9 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC AMD Turion II Dual Core Mobile √ √ P520 2.3-GHz processor (25W, 2- MB L2 cache) AMD Athlon II Dual Core P340 2.2- √...
  • Page 10 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC ATI Mobility Radeon™ HD 540v √ √ UMA graphics Supports dual-display ports through √ √ √ √ docking station Panels Supports HP Privacy Filter √...
  • Page 11 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC 14.0” HD LED BV with webcam √ (1366x768) WWAN 14.0” HD+ LED AG with webcam √ √ (1600x900) WWAN Memory 2 customer-accessible/upgradable √...
  • Page 12 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC Supports 80-GB solid-state drive √ √ √ √ Optical drive Single screw removal √ √ √ √ Customer-accessible √ √...
  • Page 13 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC Wireless Integrated wireless local-area √ √ √ √ network (WLAN) options via MiniCard: 2 WLAN antennas built into the √...
  • Page 14 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC Media Card Reader supporting the √ √ √ √ following optional digital card formats: ● Memory Stick ● Memory Stick Pro ●...
  • Page 15 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC Keyboard/ Full-sized keyboard with spill- √ √ √ √ pointing device resistant design and drains Supports dual-point (pointing stick √...
  • Page 16 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC Optional active integrated Smart √ √ √ √ Card Reader Full volume encryption √ √ √ √ Preboot authentication (password √...
  • Page 17 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC Preinstalled with Microsoft √ √ √ √ Office: ● Windows 7 Home Basic 32 ● Windows 7 Home Premium 64 ●...
  • Page 18 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC Restore Media (OSDVD): √ √ √ √ ● Windows 7 Home Basic 32 ● Windows 7 Home Premium 64 ●...
  • Page 19 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC AC adapter √ √ √ √ Battery (system) √ √ √ √ Hard drive √ √ √ √ Memory module √...

  • Page 20: External Component Identification

    External component identification Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: For Windows 7 and Windows Vista: Select Start >...

  • Page 21: Top Components

    Top components Display components NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). Internal microphones (1 or 2, varying by computer Record sound.

  • Page 22: Keys

    Keys NOTE: Refer to the illustration that most closely matches your computer. Item Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key.
  • Page 23 Item Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.

  • Page 24: Pointing Devices

    Pointing devices Item Component Description Pointing stick (select models only)* Moves the pointer and selects or activates items on the screen. Left pointing stick button (select models only)* Functions like the left button on an external mouse. TouchPad Moves the pointer and selects or activates items on the screen.

  • Page 25: Buttons And Fingerprint Reader

    Buttons and fingerprint reader NOTE: Refer to the illustration that most closely matches your computer. Item Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer.
  • Page 26 Item Component Description ● QuickLook button When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup. NOTE: If Software Setup is not available, the default Web browser opens.
  • Page 27 Item Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP), press the button briefly to exit Sleep or Standby.

  • Page 28: Lights

    Lights NOTE: Refer to the illustration that most closely matches your computer. Item Component Description ● Wireless lights (2)* Blue: An integrated wireless device, such as a WLAN device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth device, is ●...
  • Page 29 Item Component Description ● QuickLook light On: The computer is on. ● Off: The computer is off or in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP) or Hibernation. QuickWeb light On: The Web browser is in use. Caps lock light On: Caps lock is on.
  • Page 30 Item Component Description ● Power lights (2)† On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP). ● Off: The computer is off or in Hibernation. ● Battery light Amber: A battery is charging.

  • Page 31: Front Components

    Front components Item Component Description ● Wireless light Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ●...

  • Page 32: Right-Side Components

    Right-side components NOTE: Refer to the illustration that most closely matches your computer. Item Component Description Media Card Reader Supports the following optional digital card formats: ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ● Memory Stick Duo Pro (adapter required) ●...
  • Page 33 Item Component Description Media Card Reader Supports the following optional digital card formats: ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ● Memory Stick Duo Pro (adapter required) ● MultiMediaCard ● MultiMediaCard Plus ● Secure Digital (SD) Memory Card ●...

  • Page 34: Left-Side Components

    Left-side components NOTE: Refer to the illustration that most closely matches your computer. Item Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 35 Item Component Description DisplayPort Connects an optional digital display device such as a high-performance monitor or projector. USB ports (3) Connect optional USB devices. Smart Card Reader (select models only) Supports optional smart cards and Java™ Cards. Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

  • Page 36: Rear Components

    Rear components NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

  • Page 37: Bottom Components

    Bottom components Item Component Description Battery bay Holds the battery. SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. Battery release latch Releases the battery from the battery bay. Docking connector Connects an optional docking device.
  • Page 38 Item Component Description HP Mobile Broadband Module compartment Contains an HP Mobile Broadband Module (select models only). NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 39: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag: NOTE: The computer battery must be removed to access the service tag. (1) Product name: This is the product name affixed to the front of the device. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
  • Page 40 Service tag...

  • Page 41: Computer Major Components

    Computer major components Item Description Spare part number Display assembly (includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo): For use only on HP Compaq 6555b and 6550b Notebook PC models: Chapter 3 Illustrated parts catalog...
  • Page 42 Item Description Spare part number 15.6-in HD LED AG (1366×768) 613361-001 15.6-in HD+ LED WVA AG (1600×900) 613366-001 15.6-in HD LED AG (1366×768) with WWAN capability (includes 2 WWAN antenna 613369-001 cables) 15.6-in HD+ LED WVA AG (1600×900) with WWAN capability (includes 2 WWAN antenna 613367-001 cables) 15.6-in HD LED AG with webcam (1366×768)
  • Page 43 Item Description Spare part number For use in Belgium 613385-A41 For use in Bulgaria 613385-261 For use in the Czech Republic and Slovakia 613385-211 For use in Denmark 613385-081 For use in Europe 613385-A81 For use in France 613385-051 For use in French Canada 613385-121 For use in Germany 613385-041...
  • Page 44 Item Description Spare part number For use in Denmark 613386-081 For use in Europe 613386-DW1 For use in France 613386-051 For use in French Canada 613386-121 For use in Germany 613386-041 For use in Greece 613386-DJ1 For use in Hungary 613386-211 For use in Iceland 613386-DD1...
  • Page 45 Item Description Spare part number For use in France 613332-051 For use in French Canada 613332-121 For use in Germany 613332-041 For use in Greece 613332-DJ1 For use in Hungary 613332-211 For use in Iceland 613332-DD1 For use in Israel 613332-BB1 For use in Italy 613332-061...
  • Page 46 Item Description Spare part number For use in Germany 613384-041 For use in Greece 613384-DJ1 For use in Hungary 613384-211 For use in Iceland 613384-DD1 For use in Israel 613384-BB1 For use in Italy 613384-061 For use in Japan 613384-291 For use in Korea 613384-AD1 For use in Netherlands...
  • Page 47 Item Description Spare part number For use only on computer models equipped with a 14.0-in display assembly and 2-button 613333-001 TouchPad For use only on computer models equipped with a 14.0-in display assembly and 4-button 613334-001 TouchPad Fingerprint reader board (not illustrated, includes cable): For use only on computer models equipped with a 15.6-in display assembly 613318-001 For use only on computer models equipped with a 14.0-in display assembly...
  • Page 48 Item Description Spare part number (12) Memory modules (2, 1600-MHz, DDR3, PC3-12800 shared): 4096-MB 641369-002 2048-MB 652972-002 1024-MB 598859-002 (13) RTC battery: For use only on HP Compaq 6550b and 6450b computer models 449137-001 (14) Optical drive connector board (for use only on computer models equipped with a 15.6-in 613314-001 display assembly) (15)
  • Page 49 Item Description Spare part number For use only on computer models equipped with an Intel HM57 graphics subsystem with 613307-001 discrete memory in the People's Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with 613308-001 discrete memory and WWAN capability in the People's Republic of China For use only on computer models equipped with an Intel QM57 graphics subsystem with...
  • Page 50 Item Description Spare part number AMD Phenom II Triple Core Mobile N830 2.1-GHz processor (35W, 1.5-MB L2 cache) 594168-001 AMD Phenom II Dual Core Mobile N660 3.0-GHz processor (35W, 2-MB L2 cache) 635494-001 AMD Phenom II Dual Core Mobile N640 2.9-GHz processor (35W, 2-MB L2 cache) 616344-001 AMD Phenom II Dual Core Mobile N620 2.8-GHz processor (35W, 2-MB L2 cache) 594166-001...
  • Page 51 Item Description Spare part number (21) Optical drive (includes bezel and bracket): Blu-ray ROM with LightScribe DVD±RW SuperMulti Double-Layer Drive 613358-001 DVD±RW SuperMulti Double-Layer Drive with LightScribe 613360-001 DVD-ROM Drive 613359-001 Upgrade Bay Cradle (not illustrated): 613682-001 (22) Base enclosure (includes 7 rubber feet and battery release latch): For use only on computer models equipped with a 15.6-in display assembly 613331-001 For use only on computer models equipped with a 14.0-in display assembly...
  • Page 52 Item Description Spare part number ● 320-GB, 7200-rpm 603783-001 ● 320-GB, 7200-rpm, SED, 7 mm 641674-001 250-GB, 7200-rpm 613353-001 160-GB, 7200-rpm 620893-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and 4 screws) For use with standard hard drives 630891-001 For use with 7 mm hard drives 691416-001...

  • Page 53: Display Assembly Components

    Display assembly components NOTE: Display assembly subcomponents are available only for standard display assemblies. Flush glass display assemblies are available only as hinge-up assemblies. Item Description Spare part number Display bezel: For use only on computer models equipped with a 15.6-in display assembly and a 613322-001 webcam For use only on computer models equipped with a 15.6-in display assembly but not a...
  • Page 54 Item Description Spare part number For use only on computer models equipped with a 15.6-in display assembly 613328-001 For use only on computer models equipped with a 14.0-in display assembly 613327-001 Display Cable Kit: For use only on computer models equipped with a 15.6-in HD+ display assembly 583956-001 For use only on computer models equipped with a 14.0-in HD display assembly 583231-001...

  • Page 55: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit: 613352-001 Bluetooth module cable Modem module cable (includes RJ-11 connector) Chapter 3 Illustrated parts catalog...

  • Page 56: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drive (includes cable adapter, bracket, and 4 isolators): 500-GB, 7200-rpm 634919-001 320-GB, 7200-rpm 603783-001 320-GB, 7200-rpm, SED, 7 mm 641674-001 250-GB, 7200-rpm 613353-001 160-GB, 7200-rpm 620893-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and 4 screws) For use with standard hard drives 630891-001 For use with 7 mm hard drives...

  • Page 57: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit For use only on computer models equipped with a 15.6-in display assembly 613344-001 For use only on computer models equipped with a 14.0-in display assembly 613343-001 Includes: ExpressCard slot bezel Mass storage device cover (includes 2 captive screws) Memory module compartment cover (includes 1 captive screw) Bluetooth module compartment cover (includes 1 captive screw) Wireless module compartment cover (includes 2 captive screws)

  • Page 58: Miscellaneous Parts

    Miscellaneous parts Description Spare part number AC adapter: 90-W PFC HP Smart adapter 609940-001 90-W PFC EM HP Smart adapter 609947-001 65-W PFC RC/V HP Smart adapter 609939-001 65-W PFC RC/V EM HP Smart adapter 609948-001 Power cord: For use in Argentina 490371-D01 For use in Brazil 490371-201...

  • Page 59: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 449137-001 RTC battery for use only on HP Compaq 6550b and 6450b computer models 486295-001 6-cell, 47-WH battery 486296-001 6-cell, 55-WH battery 490371-001 Power cord for use in Canada, Mexico, and the United States 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031...
  • Page 60 Spare part number Description 582564-002 Broadcom 43224 802.11 a/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,...
  • Page 61 Spare part number Description 595586-001 Intel Core i3-350M (2.26-GHz, 3 MB) for use only on HP Compaq 6550b and 6450b computer models (includes replacement thermal material) 598859-002 1024-MB memory module (1333-MHz, DDR3) 603010-001 Intel Core i7-620M (2.66-GHz (turbo up to 3.33-GHz), 4 MB L3 cache, 4 threads, 35 W) for use only on HP Compaq 6550b and 6450b computer models (includes replacement thermal material) 603011-001 Intel Core i7-720QM (1.60-GHz (turbo up to 2.80-GHz), 6 MB L3 cache, 8 threads, 45 W) for use...
  • Page 62 Spare part number Description 613302-001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory in the People's Republic of China (includes replacement thermal material) 613303-001 Intel QM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory and WWAN capability in the People's Republic of China (includes replacement thermal material) 613304-001...
  • Page 63 Spare part number Description 613322-001 Display bezel for use only on computer models equipped with a 15.6-in display assembly and a webcam 613323-001 Display enclosure for use only on computer models equipped with a 14.0-in display assembly and two microphones (includes 3 WLAN antenna transceivers and cables, and 2 WWAN antenna transceivers and cables) 613325-001 Display enclosure for use only on computer models equipped with a 15.6-in display assembly...
  • Page 64 Spare part number Description 613332-211 Keyboard for use only on computer models equipped with a 14.0-in display assembly with a pointing stick and TouchPad in Hungary (includes keyboard cable) 613332-251 Keyboard for use only on computer models equipped with a 14.0-in display assembly with a pointing stick and TouchPad in Russia (includes keyboard cable) 613332-261 Keyboard for use only on computer models equipped with a 14.0-in display assembly with a...
  • Page 65 Spare part number Description 613337-001 Palm rest for use only on computer models equipped with a 14.0-in display assembly but not a fingerprint reader 613338-001 Palm rest for use only on computer models equipped with a 14.0-in display assembly and a fingerprint reader (includes fingerprint reader board and cable) 613339-001 Palm rest for use only on computer models equipped with a 15.6-in display assembly and a...
  • Page 66 Spare part number Description 613366-001 15.6-in, HD+, LED, WVA, AG display assembly (1600 x 900) for use only on computer models not equipped with a webcam (includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo) 613367-001 15.6-in, HD+, LED, WVA, AG display assembly (1600 x 900), WWAN, for use only on computer models not equipped with a webcam (includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo) 613368-001...
  • Page 67 Spare part number Description 613382-001 14.0-in, HD+, LED, AG display assembly (1600 x 900) for use only on computer models equipped with a webcam and WWAN (includes 3 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, microphones, nameplate, and logo) 613383-001 14.0-in, HD, LED, AG display assembly (1366 x 768) for use only on computer models equipped with a webcam and WWAN (includes 3 WLAN antenna transceivers and cables, 2 WWAN antenna...
  • Page 68 Spare part number Description 613384-A41 Keyboard for use only on computer models equipped with a 14.0-in display assembly and TouchPad in Belgium (includes keyboard cable) 613384-A81 Keyboard for use only on computer models equipped with a 14.0-in display assembly and TouchPad in the Czech Republic and Slovakia (includes keyboard cable) 613384-AB1 Keyboard for use only on computer models equipped with a 14.0-in display assembly and...
  • Page 69 Spare part number Description 613385-141 Keyboard for use only on computer models equipped with a 15.6-in display assembly with a pointing stick and TouchPad and a numeric keypad in Turkey (includes keyboard cable) 613385-161 Keyboard for use only on computer models equipped with a 15.6-in display assembly with a pointing stick, TouchPad, and a numeric keypad in Latin America (includes keyboard cable) 613385-171 Keyboard for use only on computer models equipped with a 15.6-in display assembly with a...
  • Page 70 Spare part number Description 613386-041 Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad, and a numeric keypad in Germany (includes keyboard cable) 613386-051 Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad, and a numeric keypad in France (includes keyboard cable) 613386-061 Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad,...
  • Page 71 Spare part number Description 613386-BA1 Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad, and a numeric keypad in Slovenia (includes keyboard cable) 613386-BB1 Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad, and a numeric keypad in Israel (includes keyboard cable) 613386-BG1 Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad,...
  • Page 72 Spare part number Description 616790-001 AMD UMA, WWAN, system board for use only on HP Compaq 6555b and 6455b computer models in the People's Republic of China (includes replacement thermal material) 620893-001 160-GB, 7200-rpm hard drive (includes bracket) 622597-001 Smart Card Reader HF (factory-installed on select models only) 623176-001 14.0-in, HD, AG, LED, SVA, LVDS display panel 624236-001...
  • Page 73 Spare part number Description 663947-001 Speaker for use in 15.6-in models 691416-001 Hard Drive Hardware Kit for use with 7 mm hard drives Chapter 3 Illustrated parts catalog...

  • Page 74: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 screwdriver ● Phillips P1 screwdriver ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 75: Cables And Connectors

    Cables and connectors CAUTION: When servicing the device, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the device. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 76: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 77: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 78: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 79: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 92 screws, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 80: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 613459-001. There are 7 rubber feet that attach to the base enclosure in the locations shown in the following illustration. Component replacement procedures...

  • Page 81: Battery

    Battery Description Spare part number 9-cell, 93-WH battery 586031-001 8-cell, 59-WH battery 581973-001 6-cell, 55-WH battery 486296-001 6-cell, 51-WH battery (for use only on HP Compaq 6550b and 6450b computer models) 627971-001 6-cell, 51-WH battery (for use only on HP Compaq 6555b and 6455b computer models) 593578-001 6-cell, 47-WH battery (for use only on HP Compaq 6550b and 6450b computer models) 486295-001...

  • Page 82: Sim

    Insert the battery into the battery bay until it is seated. The battery release latch automatically locks the battery into place. NOTE: The SIM is provided by the end user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled.

  • Page 83: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part numbers 613352-001. Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module, follow these steps: Shut down the computer.
  • Page 84 Disconnect the Bluetooth module cable (2) from the Bluetooth module. Remove the Bluetooth module (3). Reverse this procedure to install the Bluetooth module. Component replacement procedures...

  • Page 85: Mass Storage Device

    Mass storage device NOTE: The mass storage device spare part kit includes a bracket. Description Spare part number Hard drive: 500-GB, 7200-rpm 634919-001 320-GB, 7200-rpm 603783-001 320-GB, 7200-rpm, SED, 7 mm 641674-001 250-GB, 7200-rpm 613353-001 160-GB, 7200-rpm 620893-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and 4 screws) For use with standard hard drives 630891-001 For use with 7 mm hard drives...
  • Page 86 Remove the mass storage device cover (3). The mass storage device cover is included in the Plastics Kit, spare part numbers 613343-001 (for use only on computer models equipped with a 14.0-in display assembly) and 613344-001 (for use only on computer models equipped with a 15.6-in display assembly).
  • Page 87 If it is necessary to replace the mass storage device bracket, follow these steps: Remove the four Phillips PM3.0×3.0 screws (1) that secure the mass storage device bracket to the mass storage device. Lift the bracket (2) straight up to remove it from the mass storage device. Reverse this procedure to reassemble and install the mass storage device.

  • Page 88: Expansion Memory Module

    Expansion memory module Description Spare part number 4096-MB (1600-MHz, DDR3) 641369-002 2048-MB (1600-MHz, DDR3) 652972-002 1024-MB (1333-MHz, DDR3) 598859-002 Before removing the expansion memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 89 Grasp the edge of the memory module (2), and then pull it out of the memory module slot. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the expansion memory module. Chapter 4 Removal and replacement procedures...

  • Page 90: Wlan Module

    WLAN module Description Spare part number Broadcom 4322 802.11 a/b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, 582564-001 Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States Broadcom 4322 802.11 a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, 582564-002 Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and...
  • Page 91 Remove the WLAN module: Position the computer with the front toward you. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. Loosen the two Phillips PM2.0×6.0 captive screws (1) that secure the wireless module compartment cover to the computer.
  • Page 92 Remove the WLAN module (3) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLAN module into the WLAN module slot. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 93: Wwan Module

    WWAN module Description Spare part number HSPA EV-DO WWAN module 531993-001 CAUTION: The WWAN module and the WLAN module are not interchangeable. To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 94 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion of the WWAN module into the WWAN module slot. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 95: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and bracket. Description Spare part number Blu-ray ROM with LightScribe DVD±RW SuperMulti Double-Layer Drive 613358-001 DVD±RW and CD-RW SuperMulti Double-Layer Drive 613360-001 DVD-ROM Drive 613359-001 Upgrade Bay Cradle: 613682-001 Before removing the optical drive, follow these steps: Shut down the computer.
  • Page 96 If it is necessary to replace the optical drive bracket, follow these steps: Position the optical drive with the rear toward you. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive.

  • Page 97: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. For use in country or region: Spare part number For use in country or region: Spare part number Keyboard for use only on computer models equipped with a 15.6-in display assembly, pointing stick, TouchPad, and numeric keypad: For use in Belgium 613385-A41...
  • Page 98 For use in country or region: Spare part number For use in country or region: Spare part number For use in Japan 613386-291 For use in the United Kingdom 613386-031 For use in Latin America 613386-161 For use in the United States 613386-001 For use only on computer models equipped with a 14.0-in display assembly, pointing stick, and TouchPad: For use in Belgium...
  • Page 99 For use in country or region: Spare part number For use in country or region: Spare part number For use in Japan 613384-291 For use in the United Kingdom 613384-031 For use in Latin America 613384-161 For use in the United States 613384-001 Before removing the keyboard, follow these steps: Shut down the computer.
  • Page 100 Lift the rear edge of the keyboard (2), and then swing it up and forward until it rests upside down on the palm rest. Release the zero insertion force (ZIF) connector to which the pointing stick cable (1) is attached, and then disconnect the pointing stick cable from the system board.

  • Page 101: Primary Memory Module

    Primary memory module Description Spare part number 4096-MB (1600-MHz, DDR3) 641369-002 2048-MB (1600-MHz, DDR3) 652972-002 1024-MB (1333-MHz, DDR3) 598859-002 Before removing the primary memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 102 Grasp the edge of the memory module (2), and then pull it out of the memory module slot. NOTE: Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the primary memory module. Component replacement procedures...

  • Page 103: Rtc Battery

    RTC battery Description Spare part number For use only on HP Compaq 6550b and 6450b computer models 449137-001 Before removing the real-time clock (RTC) battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 104: Switch Cover

    Switch cover NOTE: The switch cover spare part kit includes the capacitive board and cable. Description Spare part number For use only on computer models equipped with a 15.6-in display assembly 613342-001 For use only on computer models equipped with a 14.0-in display assembly 613341-001 Before removing the switch cover, follow these steps: Shut down the computer.
  • Page 105 Lift the left and right sides of the switch cover (2) until it detaches from the computer. Remove the switch cover. Reverse this procedure to install the switch cover. Chapter 4 Removal and replacement procedures...

  • Page 106: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 613310-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 107: Palm Rest

    Palm rest Description Spare part number For use only on computer models equipped with a 15.6-in display assembly and a fingerprint 613339-001 reader (includes fingerprint reader board and cable) For use only on computer models equipped with a 15.6-in display assembly but not a fingerprint 613340-001 reader For use only on computer models equipped with a 14.0-in display assembly and a fingerprint...
  • Page 108 If the computer is equipped with a fingerprint reader, release the ZIF connector to which the fingerprint reader board cable (1) is attached, and then disconnect the fingerprint reader board cable (2) from the system board. Lift the front edge of the palm rest (3) until it rests at an angle, and then slide the palm rest forward (4) until it detaches from the computer.

  • Page 109: Fan

    Description Spare part number 613349-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
  • Page 110 Remove the fan (3). Reverse this procedure to install the fan. Component replacement procedures 103...

  • Page 111: Heat Sink

    Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number For use only on HP Compaq 6555b and 6455b computer models 613399-001 For use only on HP Compaq 6550b and 6450b computer models equipped with graphics 613350-001 subsystems with discrete memory For use only on HP Compaq 6550b and 6450b computer models equipped with graphics...
  • Page 112 Release the heat sink (3) by sliding it up and to the right at an angle. Remove the heat sink. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed: ●...

  • Page 113: Processor

    Reverse this procedure to install the heat sink. Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number For use only on HP Compaq 6555b and 6455b computer models: AMD Phenom II Quad Core Mobile N970 2.2-GHz processor (35W, 2-MB L2 cache) 635496-001 AMD Phenom II Quad Core Mobile N950 2.1-GHz processor (35W, 2-MB L2 cache) 616346-001...
  • Page 114 Description Spare part number Intel P4600 2.0-GHz processor, 2-MB L2 cache, 35W 628941-001 Intel P4500 1.8-GHz processor, 2-MB L2 cache, 35W 611699-001 Before removing the processor, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 115: Display Assembly

    Reverse this procedure to install the processor. Display assembly NOTE: The display assembly spare part kit includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo. Description Spare part number For use only on HP Compaq 6555b, 6550b, and 6455b computer models 15.6”...
  • Page 116 Disconnect the antenna cables from the WLAN (see WLAN module on page 83) and WWAN modules (see WWAN module on page 86). Remove the keyboard (see Keyboard on page 90). Remove the switch cover (see Switch cover on page 97). Remove the display assembly: Close the computer.
  • Page 117 Disconnect the display panel cable (3) from the system board. Release the wireless antenna cables from the opening in the top cover (1). Remove the wireless antenna cables from the clips (2) and routing channel built into the top cover. CAUTION: Support the display assembly when removing the following screws.
  • Page 118 Remove the two slotted Torx T8M2.5×11.0 screws (1) that secure the display assembly to the base enclosure. Lift the display assembly (2) straight up and remove it. If it is necessary to replace the display bezel or any of the display assembly internal components: Remove the eight rubber screw covers (1).
  • Page 119 Remove the display bezel (5). The display bezel is available using the following spare part numbers: ● 613322-001—For use only on computer models equipped with a 15.6-in display assembly and a webcam ● 613321-001—For use only on computer models equipped with a 15.6-in display assembly but not a webcam ●...
  • Page 120 If it is necessary to replace the webcam module: Release the webcam module (1) as far from the display enclosure as the webcam module cable allows. (The webcam module is attached to the display enclosure with double-sided tape.) Disconnect the webcam module cable (2) from the webcam module. Remove the webcam module (3).
  • Page 121 Disconnect the display panel cable (4) from the display panel. Remove the display panel. Release the tabs (1) built into the display enclosure shielding that secure the display panel cable to the display enclosure. Release the display panel cable from the clips (2) and routing channel built into the bottom edge of the display enclosure.
  • Page 122 Remove the eight Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel. Remove the display hinges (2). The display hinges are available in the Display Hinge Kit, spare part numbers 613328-001 (for use only on computer models equipped with a 15.6-in display assembly) and 613327-001 (for use only on computer models equipped with a 14.0- in display assembly).
  • Page 123 m. Remove the two Phillips PM2.0×3.0 screws (1) that secure the display hinge covers to the display hinges. Remove the display hinge covers (2) by sliding them off of the display hinges. The display hinge covers are available in the Display Hinge Kit, spare part numbers 613328-001 (for use only on computer models equipped with a 15.6-in display assembly) and 613327-001 (for use only on computer models equipped with a 14.0-in display assembly).
  • Page 124 ● 589231-001–For use only on computer models equipped with a 14.0-in HD display assembly If it is necessary to replace the WWAN antenna transceivers and cables: Release the tabs (1) built into the display enclosure shielding that secure the WWAN antenna cables.
  • Page 125 ● 615959-001–For use only on computer models equipped with two microphones and a webcam If it is necessary to replace the microphones and cables: Release the tabs (1) built into the display enclosure shielding that secure the microphone cables. Release the microphone receivers from the clips (2) built into the display enclosure. Release the microphone cables from the clips and routing channel (3) built into the bottom edge of the display enclosure.
  • Page 126 ● 615959-001–For use only on computer models equipped with two microphones and a webcam Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 119...

  • Page 127: Top Cover

    Top cover NOTE: The top cover spare part kit includes the TouchPad, TouchPad cable, TouchPad button board, and TouchPad button board cable. Description Spare part number Top cover for use only on computer models equipped with a 15.6-in display assembly and 2-button 613335-001 TouchPad Top cover for use only on computer models equipped with a 15.6-in display assembly and 4-button...
  • Page 128 Remove the five slotted Torx T8M2.5×7.0 screws (1) (in the mass storage device bay) and the five Phillips PM2.0×3.0 screws (2) (in the optical drive and battery bays) that secure the top cover to the base enclosure. Turn the computer right-side up, with the front toward you. NOTE: Step 4 applies only to computer models equipped with a 15.6-in display assembly.
  • Page 129 Remove the six slotted Torx T8M2.5×7.0 screws (1) and the two slotted Torx T8M2.5×11.0 screws (2) that secure the top cover to the base enclosure. Lift the rear edge (1) of the top cover until it detaches from the base enclosure. Remove the top cover (2) by lifting it straight up.

  • Page 130: Smart Card Reader

    Smart Card Reader Description Spare part number Smart Card Reader HF 622597-001 Smart Card Reader 534043-001 Before removing the Smart Card Reader, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 131 Remove the Smart Card Reader (4) from the ExpressCard assembly. Reverse this procedure to install the Smart Card reader. 124 Chapter 4 Removal and replacement procedures...

  • Page 132: Expresscard Assembly

    ExpressCard assembly Description Spare part number For use only on computer models equipped with a 15.6-in display assembly 613316-001 For use only on computer models equipped with a 14.0-in display assembly 613315-001 Before removing the ExpressCard assembly, follow these steps: Shut down the computer.
  • Page 133 Remove the ExpressCard assembly (3) by sliding it up and to the right. NOTE: Steps 4 and 5 apply only to computer models equipped with a 14.0-in display assembly. Lift the right side (1) of the ExpressCard assembly to disconnect it from the system board. Remove the ExpressCard assembly (2) by sliding it up and to the right.

  • Page 134: Modem Module

    Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part numbers 613352-001. Description Spare part number For use in all countries and regions except Australia and New Zealand 628824-001 Before removing the modem module, follow these steps: Shut down the computer.
  • Page 135 Disconnect the modem module cable (3) from the modem module. Reverse this procedure to install the modem module. 128 Chapter 4 Removal and replacement procedures...

  • Page 136: Speaker Assembly

    Speaker assembly NOTE: The speaker assembly spare part kit includes a cable. Description Spare part number For use only on computer models equipped with a 15.6-in display assembly 613348-001 or 663947-001 For use only on computer models equipped with a 14.0-in display assembly 613347-001 or 663946-001 Before removing the speaker assembly, follow these steps:...
  • Page 137 Remove the speaker assembly (2). NOTE: Steps 3 through 5 apply only to computer models equipped with a 14.0-in display assembly. Disconnect the speaker cable (1) from the ExpressCard assembly. Remove the slotted Torx T8M2.5×7.0 screw (2) that secures the speaker assembly to the base enclosure.

  • Page 138: Bluetooth Module Cable

    Bluetooth module cable NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 613352-001. Before removing the Bluetooth module cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 139: Flash Media/1394 Board

    Reverse this procedure to install the Bluetooth module cable. Flash media/1394 board NOTE: The flash media/1394 board spare part kit includes a cable. Description Spare part number For use only on computer models equipped with a 15.6-in display assembly 613312-001 For use only on computer models equipped with a 14.0-in display assembly 613311-001 Before removing the flash media/1394 board, follow these steps:...
  • Page 140 Remove the flash media/1394 board by sliding it up and to the left (4). Reverse this procedure to install the flash media/1394 board. Component replacement procedures 133...

  • Page 141: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only on HP Compaq 6555b and 6455b computer models: For use only on computer models equipped with a graphics subsystem with UMA memory in all 613397-001 countries and regions except Russia and the People's Republic of China For use only on computer models equipped with a graphics subsystem with UMA memory and...
  • Page 142 Description Spare part number For use only on computer models equipped with an Intel QM57 graphics subsystem with UMA 613295-001 memory and WWAN capability in all countries and regions except Russia and the People's Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with UMA 613299-001 memory in Russia and the People's Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with UMA...
  • Page 143 Speaker assembly (see Speaker assembly on page 129) m. Card reader/USB board (see Flash media/1394 board on page 132) When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●...
  • Page 144 Remove the three slotted Torx T8M2.5×7.0 screws (1) and (2) that secure the system board to the base enclosure. The front-most screw (2) is present only on computer models equipped with a 15.6-in display assembly. Use the middle of the system board (1) to lift the right side (2) of the system board until it rests at an angle.
  • Page 145 If it is necessary to replace the optical drive connector board, slide the board off of the system board. The optical drive connector board is available using spare part number 613314-001. The optical drive connector board is used only with computer models equipped with a 15.6-in display assembly.

  • Page 146: Serial Connector And Cable

    Serial connector and cable Description Spare part number Serial connector and cable for use only on computers equipped with a 15.6-in display assembly 613313-001 Before removing the serial connector and cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 147 Remove the serial connector (3). Reverse this procedure to install the serial connector and cable. 140 Chapter 4 Removal and replacement procedures...

  • Page 148: Modem Module Cable

    Modem module cable NOTE: The modem module cable is included in the Cable Kit, spare part numbers 613352-001. Before removing the modem module cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 149 Remove the modem module cable (3). Reverse this procedure to install the modem module cable. 142 Chapter 4 Removal and replacement procedures...

  • Page 150: Computer Setup

    Computer Setup Computer Setup in Windows 7 To view the drives installed on the computer, select Start > Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, will be assigned the next available drive letter. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

  • Page 151: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter BIOS Setup. Select the File, Security, Diagnostics, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ●...

  • Page 152: File Menu

    NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ● System Information View identification information for the computer and the batteries in the system. ●...

  • Page 153: Diagnostics Menu

    Diagnostics menu Select To do this ● System Diagnostics menu F1 System Information—Displays the following information: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.

  • Page 154: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ●...
  • Page 155 Select To do this NOTE: Availability of the options above varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ●...

  • Page 156: Computer Setup In Windows

    Select To do this Port Options (all are enabled by default) NOTE: All port options are enabled by default. ● Enable/disable the Smart Card slot. ● Enable/disable the ExpressCard slot. ● Enable/disable the serial port. ● Enable/disable the parallel port. ●...

  • Page 157: Computer Setup In Windows Vista

    Computer Setup in Windows Vista Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 158: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 159: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...

  • Page 160: Security Menu

    Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. ● User Management (requires a BIOS administrator password) Create a new BIOS user account.

  • Page 161: Diagnostics Menu

    Diagnostics menu Select To do this ● System Diagnostics Menu System Information—Displays the following information: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.

  • Page 162: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ●...
  • Page 163 Select To do this NOTE: Availability of the options above varies by computer model. ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable Dual Core CPU (enabled by default). ●...

  • Page 164: Computer Setup In Windows Xp

    Select To do this Set Security Level Change, view, or hide security levels for all BIOS menu items. Restore Security Defaults Restore the default security settings. Computer Setup in Windows XP Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

  • Page 165: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 166: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...

  • Page 167: Security Menu

    Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. ● User Management (requires a BIOS administrator password) Create a new BIOS user account.

  • Page 168: Diagnostics Menu

    Diagnostics menu Select To do this ● System Diagnostics Menu System Information—Displays the following information: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.

  • Page 169: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ●...
  • Page 170 Select To do this NOTE: Availability of the options above varies by computer model. ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable Dual Core CPU (enabled by default). ●...
  • Page 171 Select To do this Set Security Level Change, view, or hide security levels for all BIOS menu items. Restore Security Defaults Restore the default security settings. 164 Chapter 5 Computer Setup...

  • Page 172: Specifications

    Specifications Computer specifications 39.6-cm (15.6-in) models 35.6-cm (14.0-in) models Dimensions Depth 24.8 cm (9.76 in) 23.6 cm (9.29 in) Width 37.1 cm (14.61 in) 33.9 cm (13.35 in) Height (front to rear) 3.5 to 3.9 cm (1.38 to 1.54 in) 3.4 to 3.9 cm (1.34 to 1.54 in) Weight ●...

  • Page 173: 39.6-Cm (15.6-In) Display Specifications

    39.6-cm (15.6-in) models 35.6-cm (14.0-in) models Operating -15 m to 3,048 m (-50 ft to 10,000 ft) Nonoperating -15 m to 12,192 m (-50 ft to 40,000 ft) NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

  • Page 174: 35.6-Cm (14.0-In) Display Specifications

    35.6-cm (14.0-in) display specifications Dimensions Height 17.6 cm (6.93 in) Width 31.1 cm (12.24 in) Diagonal 35.7 cm (14.06 in) Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.279 × 0.279 mm Format 1366 ×...

  • Page 175: Hard Drive Specifications

    Hard drive specifications 500-GB* 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec...

  • Page 176: Blu-Ray Rom Dvd±Rw Supermulti Double-Layer Drive Specifications

    Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT Write DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM...

  • Page 177: Dvd±Rw And Cd-Rw Supermulti Double-Layer Drive Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD +RW, DVD-RAM Write CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM...

  • Page 178: Dvd Rom Drive Specifications

    DVD ROM Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD +RW, DVD-RAM Write CD-R and CD-RW...

  • Page 179: Backup And Recovery

    Backup and recovery Windows 7 backup and recovery To protect your information, use Windows® Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
  • Page 180 Note the following when backing up: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.

  • Page 181: Recovering

    Recovering In case of system failure or instability, the computer provides the following tools to recover your files. ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

  • Page 182: Backup And Recovery In Windows Vista

    Backup and recovery in Windows Vista Overview To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

  • Page 183: Performing A Recovery

    The screen image is added to the document. Save the document. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.

  • Page 184: Using F11

    NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

  • Page 185: Using A Windows Vista Operating System Dvd (Purchased Separately)

    Using a Windows Vista operating system DVD (purchased separately) If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on an external drive) is easily accessible.

  • Page 186: Backup And Recovery In Windows Xp

    Backup and recovery in Windows XP Overview To protect your information, use the Windows® Backup utility (select models only) to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer.

  • Page 187: Performing A Recovery

    NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. Click Start > All Programs > Accessories > System Tools > Backup. Follow the on-screen instructions.

  • Page 188: Linux Backup And Recovery

    Linux backup and recovery Use the instructions in this section if SUSE Linux SLED 11 is installed on your computer. To protect your information, back up your files and folders. Then if the system fails, you can restore your important files from copies. You can also use the options listed in this section to restore the operating system and programs that were installed at the factory.

  • Page 189: Connector Pin Assignments

    Connector pin assignments 1394 Signal Power Ground TPB- TPB+ TPA- TPA+ Audio-in (microphone) Signal Audio signal in Audio signal in Ground 182 Chapter 8 Connector pin assignments...

  • Page 190: Audio-Out (Headphone)

    Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Audio-out (headphone) 183...

  • Page 191: Network)

    RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-11 (modem) Signal Unused Ring Unused Unused Unused 184 Chapter 8 Connector pin assignments...

  • Page 192: Serial (Select Models Only)

    Serial (select models only) Signal 1 Data carrier detect Received data Transmitted data Data terminal ready Signal ground Data set ready Request to send Clear to send Ring indicator Universal Serial Bus Signal +5 VDC Data Data + Ground Serial (select models only) 185...

  • Page 193: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 194: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzlerland Taiwan...

  • Page 195: 10 Recycling

    10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
  • Page 196 Perform the following steps: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 197 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 198 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 199 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame.
  • Page 200 Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel.

  • Page 201: Index

    Index Symbols/Numerics Blu-ray ROM DVD±R/RW wireless button 148, 156, 163 1394 SuperMulti Drive, spare part WWAN device radio 148, 156, connector pinout 182 number 49 Blu-ray ROM with LightScribe DVD built-in device options 148 ±R/RW SuperMulti DL Drive buttons AC adapter, spare part numbers specifications 169 pointing stick 17 Blu-ray ROM with LightScribe DVD...
  • Page 202 restoring factory settings 144, Driver Recovery disc 180 fingerprint reader board, spare part 151, 158 drives numbers 40 Security menu 153, 160 boot order 155, 162 flash media/1394 board System Configuration menu drives, boot order 147 removal 132 147, 155, 162 drives, preventing damage 68 spare part numbers 132 using 150, 157...
  • Page 203 Windows applications 15, 16 spare part numbers 44, 49, 88 processor Windows logo 15, 16 specifications 169, 170, 171 removal 106 optical drive connector board spare part numbers 42, 106 spare part number 41 processor, product description 1 LAN Power Save 147 product description language, changing in Computer audio 5...
  • Page 204 spare part number 96 navigating and selecting 143, top cover spare part numbers 41 150, 157 removal 120 run-in test 146, 154, 161 restoring factory settings 144, spare part numbers 39, 120 151, 158 TouchPad Security menu 153, 160 location 17 SATA (Serial Advanced System Configuration menu TouchPad button 17...

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