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In order to provide the best possible experience, use the contact form to
report any station issues found while listening to a station broadcasting
with HD Radio technology. Independent entities own and operate each
station. These stations are responsible for making sure all audio streams
and data fields are accurate.
Issue
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.
Sound fading or
blending in and out.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.
Text information does
not match currently
playing audio.
There is no text
information shown for
currently selected
frequency.
HD2-HD7 stations not
found when Scan is
pressed.
2014 MKS (mks)
Owners Guide gf, 2nd Printing, December 2013
USA (fus)
MyLincoln Touch™
Potential station issues
Cause
This is poor time
alignment by the radio
broadcaster.
The radio is shifting
between analog and
digital audio.
The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.
The previously stored
multicast preset or
direct tune is not
available in your
current reception area.
Data service issue by
the radio broadcaster.
Data service issue by
the radio broadcaster.
Pressing Scan disables
HD2-HD7 channel
search.
Action
No action required.
This is a broadcast
issue.
No action required.
The reception issue
may clear up as you
continue to drive.
No action required.
This is normal
behavior. Wait until
the audio is available.
No action required.
The station is not
available in your
current location.
Fill out the station
issue form at website
*
listed below.
Fill out the station
issue form at website
*
listed below.
No action required.
This is normal
behavior.
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