Program; Roadside Assistance - Buick Regal 2011 Owner's Manual

13-6 Customer Information
General Motors of Canada also has
a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.

Roadside Assistance

Program

For U.S. purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1 888 889 2438).
For Canadian purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
Your name, home address, and
home telephone number.
Telephone number of your
location.
Location of the vehicle.
Model, year, color, and license
plate number of the vehicle.
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 miles),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
Lock Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
®
OnStar . For security reasons,
the driver must present
identification before this service
is given.
Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.