Error Codes On Transmission And Reception - Toshiba e-STUDIO287CS User Manual

Error Code Problem Description
Not authorized to perform printing in the specified
4321
setting
Image data generation failure
4411
Double-sign encoding error
4412
Font download failure
4611
Font download failure
4612
Font download failure
4613
4621 Downloaded font deletion failure
Print failure
4F10

Error codes on transmission and reception

Error Code Problem Description
0012 Original misfeed
0013 Cover open
0020 Power interruption
Interruption by paper misfeeds during direct
0030
transmission
Polling Error
0033
0042 Memory full
0050 Line busy
Security Mismatch in Relay or Mail Box
0053
transmission
00B0-00B5 Signal Error or Line Condition Error
00C0-00C4
00D0-00D2
HDD error
00E8
Software failure
00F0
Hardware noise
00F1
System access abnormality
1C10
Insufficient memory
1C11
1C12 Message reception error
1C13 Message transmission error
Invalid parameter
1C14
Exceeding file capacity
1C15
Disk access error
1C30-1C33
Image conversion abnormality
1C40
Failed to process your job. Insufficient Storage
1C60
space.
CHECKING THE EQUIPMENT STATUS WITH TopAccess
Corrective Action
The user has not been authorized to perform this operation. Ask your
administrator.
Check if the file to be printed is broken. Perform printing again or use another
printer driver.
A double-sign encoding error occurred because the PDF file is encrypted in
unsupported script. Printing the file in this function is impossible.
Since the available number of fonts is exceeded, the font cannot be registered.
Delete at least one font.
Since there is no space in HDD, the font cannot be registered. Delete at least
one font.
Since an error has occurred, the font cannot be registered. Perform
downloading again or regenerate the font data first.
Check if the font to be deleted is registered.
If the error still persists after reattempting, turn the power OFF and then back
ON. Then make another effort. If the error still persists, contact your service
representative.
Corrective Action
Remove the misfed original.
Firmly close the open cover.
Check the power interruption report.
Remove the misfed paper and reattempt the transmission.
Check polling options setup (Security Code, etc.), and check whether the
polling document exists.
Make sure that there is sufficient memory before making the call again.
Reattempt the communications.
Confirm the remote party's Security Code, system password and your setup.
Reattempt the communications.
Reattempt the communications. If the error still persists, contact your service
representative.
Reattempt the communications. If the error still persists, contact your service
representative.
Reattempt the communications. If the error still persists, contact your service
representative.
Turn the power OFF and then back ON. Perform the problem job again. If the
error still persists, contact your service representative.
Complete any running jobs first before performing the job in error. If the error
still persists, turn the power OFF and then back ON, and try again.
Turn the power OFF and then back ON. Perform the job in error again.
Turn the power OFF and then back ON. Perform the job in error again.
If a template is being used, create it again. If the error still persists, turn the
power OFF and then back ON, and try again.
Ask your administrator to change the "Fragment Page Size" setting for the
Internet Fax setting, or reduce the number of pages and try again.
Complete any running jobs first before performing the job in error. If the error
still persists, turn the power OFF and then back ON, and try again.
Turn the power OFF and then back ON. Perform the job in error again. If the
error still persists, contact your service representative.
Reduce the number of pages of the job in error and perform it again. Check
whether the server or local disk has sufficient space in its disk capacity.
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