Troubleshooting For Network Connections; Locating The Equipment In The Network; Cannot Locate The Equipment In The Network - Toshiba e-STUDIO287CS User Manual

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TROUBLESHOOTING FOR NETWORK CONNECTIONS

Locating the Equipment in the Network

Cannot locate the equipment in the network

Problem Description
I cannot locate the equipment in the network.
Corrective Action
Improper settings may cause problems in locating the equipment in the network. Try the checklist below to detect the cause of the
problem. If the problem remains unsolved, contact your dealer.
No. Check...
1 Is the startup page printed out? If not, wait until the
communication comes online. Examine the protocol
settings listed on the startup page. Are they correct?
2 Print out a configuration page. Make sure that there are
not any discrepancies or inconsistencies between the
current network settings and your network environment.
Change the network settings, if necessary. Use the Find
Computer utility from your Windows computer to locate
the equipment by its device name. Can you find the
equipment?
3 Can you locate other computers connected to the same
network?
4 Check the link LED activity on the hub and/or NIC of the
equipment and the client machine. Do the hardware
components appear to be functioning properly?
5 Confirm whether the Ethernet cable is normal. Does the
current Ethernet speed appear on the ETHERNET
setting screen ([USER FUNCTIONS] - [ADMIN] -
[NETWORK] - [ETHERNET]) ?
Furthermore, confirm whether the hub you are using
supports FULL mode. Does the hub support its mode ?
6 Make sure that the device name for the equipment is
unique and verify that the WINS and/or DNS server
database are not causing potential naming conflicts with
the network settings on the equipment. If necessary,
change the network settings on the equipment. After the
communication comes back online, can you see the
equipment in the network?
7 If the network environment is using complex subnet or
supernet structures, is the IP address used by the
equipment within the network structures range of valid
addresses?

TROUBLESHOOTING FOR NETWORK CONNECTIONS

Yes No Corrective Action
Set up the proper protocols.
Next Step


Set up the proper protocol if required.
Once you have located the equipment, configure the port
that it is mapped correctly to the device.
Next Step


Check the network settings on the client computer to
Next Step
 make sure that they are compatible with the network

settings on the equipment.
Contact your dealer.
Next Step


If "Link not detected" is displayed on the ETHERNET
setting screen, a contact failure or disconnection may be
occurred in the cable.
In this case, check the cable, and replace it with a new
one, if required.
Furthermore, if the hub does not support FULL mode,
Next Step
connect the equipment to the switching hub. When the


port setting of the switch is fixed at half-duplex
communication, change it to any of 10/100/1000 Mbps,
full-duplex fixed communication mode or auto-
negotiation.
Contact your local network support specialist for further
assistance.
Set up the NetBIOS name of the device correctly.
Next Step


Contact your local network support specialist for further
assistance.
End 
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