AT&T Small Business System Speakerphone User Manual page 97

Small business system speakerphone with intercom and caller id call waiting
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CALLER ID OPERATION
PROBLEM
No Caller ID
Information is
Received
PROBLEM
NEW CALL
Light Flashes
PROBLEM
Screen Displays
PROBLEM
COVM Line Indicator
Remains On
92
SOLUTION
Caller ID information is transmitted by the
telephone company between the first and
second rings. Allow your phone to ring at
least twice to receive Caller ID information.
SOLUTION
• Make sure you have reviewed all messages
on all lines.
• You may have received a false signal from
the Central Office. To clear, see "Reset
COVM Indicator" on page 37 in FEATURE
SETUP.
SOLUTION
COVM
The screen displays COVM when the COVM
indicator is turned on for at least one line,
whether or not there are messages waiting,
and whether or not you have Voice Mail
service.
• If you subscribe to Voice Mail service with
your local telephone company, but prefer
not to display COVM on the screen, turn off
the COVM indicator for each line.
• If you do not subscribe to Voice Mail service,
turn off the COVM indicator for all lines.
See "Turn COVM Indicator On or Off for
Each Line" on page 36 in FEATURE SETUP for
detailed instructions.
SOLUTION
• Make sure you have reviewed all messages
on that line.
• You may have received a false signal
from the Central Office. To clear, see
"Reset COVM Indicator" on page 37 in
FEATURE SETUP.

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