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TROUBLESHOOTING AND WARRANTY INFORMATION
Please check the manual thoroughly before contacting
your service provider.
Symptom
No incoming ring
or alarm tone
How do I extend
the incoming
ring time?
How do I change
the Ringtone?
I cannot unlock
my screen
Solution
Hold the power key to check the phone is
not in silent mode.
Check the ring tone and ring volume
settings.
This is not a device setting. Please contact
your Service Provider or enter the
sequence
**61*101*11*30#
Go to Settings > Sound > Phone ringtone
If you have forgotten your unlock pattern
you need to contact your Service Provider.
to set to 30 seconds.
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