Call Waiting; Setting Up A Conference; Forwarding Your Calls - Samsung OfficeServ 100 Series User Manual

CALL WAITING

If an outside call has been camped-on to your phone or another station is
camped-on to you:
• You will receive camp-on tone indicating another call is waiting.
• Hookflash and then dial 11 to put the first call on hold.
• Hang up and the waiting call will ring.
• Lift the handset to answer.
• Complete this call by transferring it or hanging up.
• Lift the handset and then dial 11 to return to your first call.

SETTING UP A CONFERENCE

You may conference five parties (you and four other parties) in any combination of
outside lines and internal stations in any order.
• While you are engaged in a conversation, hookflash, receive transfer tone
and dial 46. You will receive conference tone.
• Make another call, either intercom or outside.
• After the called party answers, hookflash and receive conference tone.
• Make another call—OR—hookflash to join all parties.
• Repeat as necessary.
To drop a party from your conference call:
• Hookflash, receive confirmation tone and dial the extension or line number
that is to be dropped.
• Receive conference tone and dial 46 to rejoin the other parties.
NOTES: To leave the conference, hang up. Control will be passed to the first inter-
nal station that was added. If there are no internal stations and you wish to leave
outside lines connected together in a trunk to trunk conference, follow the instruc-
tions to drop a party and use your extension number. When the parties on the out-
side lines hang up, the lines will release automatically, proceeding disconnect
supervision is supplied by the telephone company.

FORWARDING YOUR CALLS

You may forward your calls to other stations or groups of stations. When they are
programmed, Forward All Calls will have priority over Forward Busy and Forward
No Answer conditions.
To clear all call forward conditions set at your station, lift the handset and dial 600.
NOTE: It is not necessary to clear call forwarding to change your selection; simply
enter a new forward command.
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