Canoga Perkins 2240 User Manual page 106

Canoga Perkins
PERKINS' MAXIMUM LIABILITY SHALL NOT EXCEED AND CUSTOMER'S REM-
EDY IS LIMITED TO EITHER (i) REPAIR OR REPLACEMENT OF THE DEFECTIVE
PART OF PRODUCT, OR AT CANOGA PERKINS' OPTION (ii) RETURN OF THE
PRODUCT AND REFUND OF THE PURCHASE PRICE, AND SUCH REMEDY SHALL
BE CUSTOMER'S ENTIRE AND EXCLUSIVE REMEDY.
A.4 Customer Service Department Repair Warranty
Repairs performed by the Canoga Perkins Customer Service Department will be free from
defects in material and workmanship for a period of ninety (90) DAYS from the date the
repaired product is shipped, or until the expiration of the original factory warranty, whichever
is longer.
Shipping charges to Canoga Perkins will be at customer's expense. Units will be returned to
the customer FOB origin. Repaired units will be returned to the customer by standard ground
shipment unless otherwise specified, with any additional costs for customer specified expe-
dited delivery at the customer's expense.
A.5 Return Policy
Customer must obtain an RMA (Return Material Authorization) number from the Canoga
Perkins Customer Service Department (818) 718-6300 prior to returning a product for
service or repair.
If the product's warranty has expired, customer must provide the Canoga Perkins Customer
Service Representative with a Purchase Order to authorize the repair.
Whenever possible, products should be returned in the original shipping carton or
packaging with a description of the failure and results of any diagnostic testing
included.
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