S8700 Media Server-Ip Endpoints And Pri Trunks; Overview For S8700 Media Server November 2003; S8700 Media Server And Contact Center-Analog, Dcp Stations, And Pri Trunks; S8700 Media Server And Contact Center-Ip Endpoints And Pri Trunks - Avaya S8700 Overview Manual

S8700 Media Server—IP endpoints and PRI
trunks
•
100,000 BHCC
•
250 media gateways
•
12,000 IP endpoints
•
450 IP endpoints per CLAN board.
S8700 Media Server and contact
center—analog,
DCP stations, and PRI trunks
•
Low contact center usage—75,000 BHCC (low = simple vectors, minimal skill level use; skills-
based routing is under High)
•
Typical contact center usage—40,000 BHCC
•
High contact center usage—25,000 BHCC (high = pre-routed calls, BSR with many skill levels,
heavily linked vectors, long speed to answer and many different announcements).
S8700 Media Server and contact center—IP
endpoints and PRI trunks
•
Low contact center usage—65,000 BHCC (low = simple vectors, minimal skill level use; skills-
based routing is under High)
•
Typical contact center usage—35,000 BHCC
•
High contact center usage—25,000 BHCC (high = pre-routed calls, BSR with many skill levels,
heavily linked vectors, long speed to answer and many different announcements).
S8700 Media Server with
G650/MCC1/SCC1/G600 Media Gateway
and G700 Media Gateway (IP
endpoints)—(DCP stations) general

call mix

•
90% G650/MCC1/SCC1/G600 Media Gateway processing and 10% G700 processing—202,000
BHCC (198,000 MCC1/SCC1/G600 Media Gateway BHCC and 4,000 G700 Media Gateway
BHCC).
•
50% G650/MCC1/SCC1/G600 Media Gateway processing and 50% G700 processing—130,000
BHCC (110,000 G650/MCC1/SCC1/G600 Media Gateway BHCC and 20,000 G700 Media
Gateway BHCC).
Overview for S8700 Media Server
November 2003
Overview
High-level capabilities
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