Ericsson OPI 3214 User Manual page 29

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Loop 2
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Loop 2
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Monitor loop
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Monitor loop
OPI 3214
To put on hold using loop keys, Loop 1-4
An alternative method to put a call on hold is by using a loop key.
To put the call on hold:
Press a free loop key
The corresponding loop key lamp flashes and the console is
cleared.
To retrieve the call:
Press the relevant loop key
The lamp extinguishes and you have speech connection with the
party that was put on hold.
The display shows
RECALL
or with the relevant number, name or line data.
EXTENSION TRK
To put on hold using the Monitor loop key
Calls can also be put on hold using the monitor loop key. This
method allows the operator to listen to the party that was put on
hold. The call is not time supervised and does not recall.
Note: The Monitor loop key cannot be applied to a
conference call.
Press to put the call on hold
The lamp lights and flashes slowly.
The console is cleared and a one way listening path is established
to allow you to monitor the party that is put on hold.
Press to retrieve the call on hold
The display shows
RECALL
or with the relevant number, name or line data.
EXTENSION TRK
and depending on type of call,
and depending on type of call,
Service Facilities
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