Troubleshooting; Circuit Diagram - A.O. Smith Elite Jaguar HSE-SNJ-015 User Manual

Troubleshooting

Problem
• Green and Red
light off
• No hot water
• Green light on
Red light off
• No hot water
• Water temperature
is too high
• Water heats slowly
• Thermostat does
not shut off
• Piping connection
leaks
• Leaky cover

Circuit Diagram

Red
Green/Yellow
Black
Possible Cause(s)
No power to heater
Thermal cutout switch open
Control circuit or internal
wiring error
Non-functioning
thermostat
Control circuit or internal
wiring error
Thermostat set is too high
Thermal cutout trips
Non-functioning element
Non-functioning
thermostat
Improper calibration
Connection not sealed
Tank or parts leak
Thermal cutout
Solution
Turn on electrical switch. Check for
blown fuses or tripped breaker
Call Customer Care Centre
Call Customer Care Centre
Call Customer Care Centre
Call Customer Care Centre
Call Customer Care Centre
Call Customer Care Centre
Call Customer Care Centre
Call Customer Care Centre
Call plumber
Shut off power immediately and
Call Customer Care Centre
Thermostat
Red
Green light
White
6
Brown
Red light Element
White
Black