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*Applicable only for HSE-HAS-PLUS models
Superior quality.
Wired remote control.
E X P E R T S E R V I C E
1800-103-2468/1860-500-2468
+91 99410 32468 (Send SMS) or
aosmithcs@aosmithindia.com
Monday to Friday: 9 a.m. to 8 p.m.
Saturday & Sunday: 9 a.m. to 6 p.m.
# For calls registered at A. O. Smith Call Centre before 4 p.m. only.
Available only in selected cities. For more details, please call our
1800-103-2468/1860-500-2468 or log on to www.aosmithindia.com
User Guide
Water Heater
HSE-HAS/HSE-HAS-PLUS
15, 25, 35 and 50 Litres
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Table of Contents
Related Manuals for A.O. Smith HSE-HAS
Summary of Contents for A.O. Smith HSE-HAS
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Page 1: User Guide
Saturday & Sunday: 9 a.m. to 6 p.m. # For calls registered at A. O. Smith Call Centre before 4 p.m. only. Available only in selected cities. For more details, please call our 1800-103-2468/1860-500-2468 or log on to www.aosmithindia.com *Applicable only for HSE-HAS-PLUS models User Guide... - Page 3 Congratulations! And welcome to the A. O. Smith family. We would like to thank you for the trust you have shown in choosing an A. O. Smith Water Heater. You can be sure it will live up to your expectations. Thousands of delighted users all over the world trust A.
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Page 4: Table Of Contents
What's in the box? HSE-HAS and HSE-HAS-PLUS models Electric Water User Guide Wall Mounting Remote Heater with Wired Accessories Accessories Remote Control Contents Read Before Operation ..................1 General ........................2 Speci cations......................3 Key Features......................5 Safety Precautions....................6 Installation......................... -
Page 5: Read Before Operation
About this manual This manual is a guide to good practice for operating and periodic maintenance of the A. O. Smith HSE-HAS/HSE-HAS-PLUS Water Heater. Do not operate the Water Heater before reading the user manual. Please follow instructions in this manual to ensure personal safety and proper operation of this product. -
Page 6: General
HSE-HAS/HSE-HAS-PLUS Water Heater. These messages point out potential hazards and also educate on how to reduce any potential risks. Please always read and follow all safety messages as provided in this user manual. -
Page 7: Speci Cations
Speci cations HSE-HAS HSE-HAS HSE-HAS HSE-HAS Model HSE-HAS- HSE-HAS- HSE-HAS- HSE-HAS- PLUS PLUS PLUS PLUS Volume [L] HSE-HAS 2000 Power [W] HSE-HAS-PLUS 2000 3000 Voltage/Frequency [V/Hz] 230~/50 HSE-HAS 0.507 0.618 0.631 0.742 Actual Stdg. Loss [kWh/24h/45°C di .] HSE-HAS-PLUS 0.558 0.680... - Page 8 Model Cold water inlet pipe with di user All Models Hot water outlet pipe All Models Multi-function Safety valve All Models Temperature Control Knob HSE-HAS models Wired Remote Control HSE-HAS-PLUS models Thermostat HSE-HAS models Thermistor HSE-HAS-PLUS models Blue sticker All Models...
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Page 9: Key Features
Key Features Key Feature for HSE-HAS and HSE-HAS-PLUS Blue Diamond® Glass-Lining: Insulation: Protects inner tank from Better insulation with corrosion. Advanced Injected PUF. Heating Element: Adjustable Thermostat: More e cient glass Sets the temperature between coated Heating Element. 25ºC to 75ºC. (HSE-HAS) -
Page 10: Safety Precautions
Safety Precautions During Installation Do not install the Water Heater where water Do not install the Water Heater where there is splashes on the Water Heater. direct sunlight or rain. It has to be installed indoor only. Figure 3 Figure 4 CAUTION CAUTION Installation... -
Page 11: Mounting The Water Heater
Mounting the Water Heater • Water Heater must be located within • It is recommended as per IS 302-1 to have 3 ft. (approx.) from a 230 V electrical outlet 6 inches clearance from wall. with proper grounding. • Select a place to mount Water Heater •... - Page 12 • Place the Water Heater on the Hanging Screw through Wall Mount Bracket (Fig. 10). Tug downwards on the Water Heater to ensure that the Water Heater is xed steadily. Figure 10 Wall Mount Wall Mount Hanging Screw Hanging Screw Bracket Bracket Water...
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Page 13: Conversion From Wall Mounting Installation To Floor Mounting
Conversion from Wall Mounting Installation to Floor Mounting Step 1: Factory default installation (wall hung). Step 2: Remove the cap and unscrew the Tank bolt with the socket wrench. Unscrew the screw and remove the Wall mount bracket and Bracket support as shown in the below gure. Step 2.1: Step 2.2: Step 2.3:... -
Page 14: Connecting Multi-Function Safety Valve
Connecting Multi-function Safety Valve Wrap the threaded part of the cold water inlet pipe with Te on tape in clockwise direction. Figure 11 Connect the Multi-function Safety Valve to cold water inlet pipe and rotate it in clockwise direction till it gets xed. Figure 12 Discharge Outlet Note: The Multi-function Safety Valve may drip during the usage of the heater. - Page 15 CAUTION • The Multi-function Safety valve should never be removed or blocked by any means to prevent it from dripping or releasing the excess pressure inside the heater. Failure to do so may result in damage to the Water Heater and injuries to the user. This will also make the warranty null and void.
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Page 16: Connecting To Water Supply
Connecting to Water Supply Figure 13 Installation Diagram Right Hand Side Inlet Outlet Models (Refer page 3 ) Multi-function Safety Valve *Flexible Hose Discharge Lever Discharge Outlet Hot Water Tap Cold Water Tap Left Hand Side Inlet Outlet Models (Refer page 3 ) Multi-function Safety Valve *Flexible Hose... - Page 17 Installation of Wired Remote Control For convenience of operation, please install the Wired Remote Control on the wall near the Water Heater. The length of the wire for Wired Remote Controller is approximately 8 feet. 1. Mark the holes on the wall. The 2 holes should be aligned vertically. The vertical distance between the 2 holes should be 24 mm (Fig.
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Page 18: Operation
Operation Filling the Water Heater Tank Open a nearby hot water faucet to permit air to escape. Open the cold water inlet valve fully, lling the Water Heater and the piping. Close hot water faucet when water ows. Check all the connections to see if there is any leakage. In case of a leakage, drain the Water Heater completely, repair the leaking joint and then re ll the Water Heater. - Page 19 Connecting to Electrical Supply The power cord and plug are connected with this Water Heater. Find a separate socket for power plug and make sure the socket is in rm contact with the plug. Ensure that reliable earthing has been done. Figure 15 CAUTION •...
- Page 20 Temperature Control Knob (HSE-HAS models) Switch on the Water Heater’s power supply. The Power indicator lamp glows. Right Hand Side Inlet Outlet Models Left Hand Side Inlet Outlet Models Figure 16 Figure 17 Temperature Setting Turn the Temperature Control Knob clockwise for the device to commence heating and change the set temperature.
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Page 21: Temperature Setting
Wired Remote Control (HSE-HAS-PLUS models) Figure 22 LED Display Indicates the water Backlight LED indicators temperature, energy consumed and Error messages ash in the Indicates the di erent modes event of a failure. of the Water Heater. Power button Used to switch ON/OFF the Energy Meter Water Heater. - Page 22 Modes There are two types of modes depending on the actual water temperature inside the inner tank of the Water Heater: Heating mode Standby mode When the actual temperature of the water is After the Water Heater reaches set less than the set temperature, it enters into temperature, it will enter into the Standby Heating mode.
- Page 23 Draining the Water Heater Tank Whenever the Water Heater is not used for an extended period, unplug the unit and drain. If it is below freezing temperature, you will need to unplug the unit and drain it. Switch OFF the electric supply to the Water Heater. Open the hot water faucet until the water runs cool.
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Page 24: Troubleshooting
Check power supply and Heating indicator lamp the Water Heater. switch ON electrical switch. does not glow. (For HSE-HAS models) Thermal Cut-out has tripped Call Customer Care Centre. or problem in internal wiring. Power indicator lamp and Heating Element breakdown Call Customer Care Centre. - Page 25 Note: Call Customer Care No. 1800-103-2468/1860-500-2468. Error Messages and Actions (For HSE-HAS-PLUS models) Error Code Reason Self-diagnostic/Action Electrical leakage in the unit. Call Customer Care Centre.
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Page 26: Circuit Diagram
Circuit Diagram For HSE-HAS models Figure 31 Thermal Cut-out Thermostat Green Brown Blue White Green/Yellow Green light Red light Heating Tank Element Blue White Black Black For HSE-HAS-PLUS models Figure 32 Thermal Cut-out Black Black Blue Power Board Heating Element... -
Page 27: Warranty
Warranty Product Warranty Your A. O. Smith Water Heater is warranted against defects arising from faulty design, workmanship and materials for a period of 24 months from the date of the invoice, subject to the following conditions: The customer will notify the Company promptly about defects noticed and give the Company or its Authorised Service Provider adequate YEARS opportunity to inspect, test and remedy them, for which the customer... -
Page 28: Jurisdiction
General Terms of Warranty The “goods” shall mean the goods described in the purchase agreement. “The customer” shall mean the original purchaser under the purchase agreement. “The Company” shall mean A. O. Smith India Water Products Private Limited. The “Purchase Agreement” shall mean the General Terms and Conditions of Sale agreed upon by the customer and the Company as printed on the Invoice. - Page 29 Warranty Card Customer Copy to be retained by the Customer Invoice Number: ___________________________ Dated: _________________________ Unit Serial Number: __________________________________ Model: _________________________ Capacity: ______________________ Customer's Name and Address: ______________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Ph: _______________ Mobile: _____________________ E-mail: ___________________ Dealer’s Stamp and Signature Warranty Card Company Copy to be sent back to the Company Invoice Number: ___________________________ Dated: _________________________...
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Page 30: Service And Maintenance
Service and Maintenance For Service needs: Please contact our A. O. Smith Customer Care No. : 1800-103-2468/1860-500-2468. SMS us : +91 99410 32468 E-mail us : aosmithcs@aosmithindia.com Registered O ce A. O. Smith India Water Products Private Limited (formerly known as A. O. Smith India Water Heating Private Limited) Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District, Karnataka –... - Page 32 OVER A CENTURY OF INNOVATION A. O. Smith enjoys a rich history of achievements. A glimpse at our 143-years history reveals numerous engineering and technical achievements. 1874 1906 1889 1927 The Smith family started a small A. O. Smith was North America’s largest Mechanical shop in Milwaukee, automobile frame manufacturer.