Hughes Satellite IP Modem R-BGAN User Manual page 58

Number and Description
failed. Please contact your
Service Provider.
15
Network connection
failure – Service option not
supported. Please contact
your Service Provider.
16
Network connection
failure - Service option not
subscribed. Please contact
your Service Provider.
17
Network connection
failure - N-SAPI has already
been used. Power down
and try again.
18
Network connection
failure – Regular PDP
deactivation by network.
Power down and try again.
19
Network connection
failure - SM network failure.
Power down and try again.
20
Network connection
failure – Too many failures to
activate PDP context.
Power down and try again.
21
Network connection
failure - Network assigned
an invalid IP address. Power
down and try again.
22 Network connection
failure – No response from
network. Power down and
try again.
23
Network connection
failure – Protocol error
received from network.
Power down and try again.
24
Network connection
failure – GPRS stack could
not attach to MUX
interface. Power down and
try again.
R-BGAN Satellite IP Modem User Manual
Cause
authorised for service.
Network connection failure
because the service option is
not supported.
Network connection failure
because user was not was
not subscribed to the service
option.
Network connection failure
because network assigned
an N-SAPI that is already
being used.
The connection was
deactivated by the Network.
Connection failure due to
SM network failure.
Too many failed attempts (4)
to connect to the Network.
Assignment of an invalid IP
address by the network
during connection.
Network connection failure
due to lack of a response
from the network.
Network connection failure
due to a protocol error.
Internal software error.
Solution
Provider should check the subscription
entries in the Home Location Registry.
Contact your Service Provider to regain
authorised service. The Service Provider
should check the subscription entries in
the Home Location Registry.
Contact your Service Provider to regain
authorised service. The Service Provider
should check the subscription entries in
the Home Location Registry.
Power down the Satellite IP Modem
and try again. If the problem continues,
contact your Service Provider.
Power down the Satellite IP Modem
and try again. If the problem continues,
contact your Service Provider.
Power down the Satellite IP Modem
and try again. If the problem continues,
contact your Service Provider.
This failure may occur because of a
weak signal due to obstructions or
geographic position (such as extreme
latitude or longitude). Contact your
Service Provider to verify coverage for
your location.
Power down the Satellite IP Modem
and try again. If the problem continues,
contact your Service Provider. The
Service Provider should verify that you
have the correct network settings.
Power down the Satellite IP Modem
and try again. If the problem continues,
contact your Service Provider.
Power down the Satellite IP Modem
and try again. If the problem continues,
contact your Service Provider.
Power down the Satellite IP Modem
and try again. If the problem continues,
contact your Service Provider.
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