Hughes Satellite IP Modem R-BGAN User Manual page 55

Problem Possible Cause
Satellite IP Modem Modem/battery is
stops sending data overheated.
even with good
network
connection and
sufficiently
charged battery.
The indicator lights
blink red.
The Satellite IP Antenna pointing
Modem cannot mode cannot be
enter antenna accessed without
pointing mode power cycling the
while you are Modem.
trying to reposition
The Modem is
the antenna.
configured to skip
antenna pointing.
After Satellite IP Normal behaviour.
Modem exits
antenna pointing
mode, the Signal
Quality meter on
the Control Pad
changes from time
to time.
Antenna moves The Satellite IP
after pointing. Modem was moved
by the wind.
R-BGAN Satellite IP Modem User Manual
Let the Modem/battery cool down. Wait until the Indicator
Lights stop blinking red to continue.
Turn the Modem off and on again to enter antenna pointing
mode.
Go to the Advanced Network Settings page on the Control
Pad and check 'Enable Antenna Pointing Display.'
There are several types of channels used by the Modem,
each with different signal strengths. Because the Signal
Quality meter measures the channel currently in use, there
may be slight differences in what the meter shows as
channels are changed from one type to another.
Use tie-down clips provided with the Modem to fix the unit in
place.
Action
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