Resetting Your Device - HTC Touch HD User Manual

13.8 Resetting Your Device

Soft reset
Occasionally, you may need to reset your device. A soft (or normal) reset of your
device clears all active program memory and shuts down all active programs. This
can be useful when your device is running slower than normal, or a program is not
performing properly. A soft reset is also necessary after the installation of some
programs. If a soft reset is performed when programs are running, unsaved work
will be lost.
To perform a soft reset
1.
Remove the back cover.
2.
Use the stylus tip to press the RESET
button located between the SIM card
and the storage card slots.
Your device restarts and displays the
Home screen.
Hard reset
You can also perform a hard reset (also known as a full reset). A hard reset should
only be performed if a normal reset does not solve a system problem. After a
hard reset, the device is restored to its default settings—the way it was when you
first purchased it and turned it on. Any programs you installed, data you entered,
and settings you customized on your device will be lost. Only Windows Mobile®
software and other pre-installed programs will remain.
Warning! Your device will be set back to factory default settings. Make sure that any
additional installed programs and/or user data have been backed up before you
perform a hard reset.
Managing Your Device