Troubleshooting; Possible Causes And Solutions - Motorola RG2400 User Manual

T
ROUBLESHOOTING
P C
OSSIBLE AUSES AND
This section describes what to do if your system is not working correctly. Study the following tables to find possi-
ble causes and solutions to the problem.
Problem
Remote doesn't work Dead batteries.
Obstruction between the
remote and the RG2400 or
IR Transmitter.
Remote will not accept Weak batteries.
programming changes
Remote will not operate Weak or dead batteries.
at secondary viewing
Using wrong remote for that
locations
TV.
Obstruction between the
remote and the TV.
No sound MUTE is pressed on the
remote control.
TV code not programmed.
No picture TV or RG2400 may not be
activated.
Cable signal may not be
reaching your home.
VCR may be set incorrectly.
No picture Your RG2400 has recently
received a software
download. Sometimes after a
download the system fails to
operate. You may need to
restart your RG2400.
Picture is distorted Coaxial cable is
disconnected or loose.
Blue or black TV screen No video supplied to TV.
Snowy picture on all TVs VCR is on at this location and
TV is on wrong channel.
TV is on wrong channel for
Source.
Only one stereo speaker Audio connections are loose. Reconnect audio connections.
has sound
S
OLUTIONS
Possible Cause
Change the batteries in your remote according to the instructions on page 13.
Make sure that nothing is on or blocking a clear line of sight between the
RG2400 and the remote.
Replace batteries and reprogram.
Replace batteries.
Check remote label to be sure you are using correct remote control.
Make sure that nothing is on or blocking a clear line of sight between the TV
and the remote.
Press MUTE on the remote to restore volume level.
Refer to
Refer to
Make sure all cables are connected properly and that your TV is tuned to the
correct RF channel (for example 6,7, or 13) for the TV you are using (TV-1,
TV-2, or TV-3). If the baseband video output on the RG2400 is connected to
the VIDEO IN input on the TV, make sure the TV is set to the correct video
input.
Check to see how the VCR is connected to the RG2400. If the baseband
video output on the RG2400 is connected to the VCR, the VCR must be ON
and programmed to VIDEO IN.
Make sure VCR/TV is set to TV.
Make sure the TV is set to the correct TV or video input.
To restart your RG2400, press and hold down the power button on the front
panel for 5 seconds.
Reconnect or tighten the cable.
If VCR is connected using RCA jacks, VCR must be ON to provide picture.
Call your NSP to reset your RF channel.
Call your NSP to reset your RF channel.
Check to make sure that no wires are frayed and no plugs are bent or broken.
Try This
"Programming the TV Code" on page
"Getting Started" on page 11.
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