Erase Utility ..................................................................................................................................... 89
HP Systems Insight Manager ............................................................................................................. 90
Management Agents ........................................................................................................................ 90
Redundant ROM support ................................................................................................................... 90
USB support .................................................................................................................................... 91
Internal USB functionality .................................................................................................................. 91
Diagnostic tools ......................................................................................................................................... 91
HP Insight Diagnostics ...................................................................................................................... 91
Integrated Management Log .............................................................................................................. 92
Array Diagnostic Utility ..................................................................................................................... 92
Keeping the system current .......................................................................................................................... 93
Drivers ............................................................................................................................................ 93
ProLiant Support Packs ...................................................................................................................... 94
Care Pack ....................................................................................................................................... 95
Troubleshooting .......................................................................................................................... 96
Troubleshooting resources ........................................................................................................................... 96
Pre-diagnostic steps .................................................................................................................................... 96
Important safety information .............................................................................................................. 96
Symptom information ........................................................................................................................ 98
Loose connections ...................................................................................................................................... 99
Service notifications .................................................................................................................................. 100
Troubleshooting flowcharts ........................................................................................................................ 100
Start diagnosis flowchart ................................................................................................................. 100
General diagnosis flowchart ............................................................................................................ 101
POST problems flowchart ................................................................................................................ 106
OS boot problems flowchart ............................................................................................................ 107
Battery replacement .................................................................................................................. 112
FCC rating label ............................................................................................................................ 113
Class A equipment ......................................................................................................................... 113
Class B equipment .......................................................................................................................... 113
Modifications ........................................................................................................................................... 114
Cables .................................................................................................................................................... 114