Hands-Free Devices - Palm Pre User Manual

Hands-free Devices

I can't make or receive calls using a Bluetooth
Verify all of the following:
The Bluetooth feature is turned on (see "Turn the Bluetooth Feature On/Off" on page 291).
Your Bluetooth hands-free device is charged and turned on.
You have already formed a partnership between your phone and your hands-free device,
and the hands-free device appears in the Devices list (see "Connect With a Paired
Device" on page 293).
Your phone is within range of the hands-free device. (Bluetooth range is up to 30 feet (10
meters) in optimum environmental conditions, which include the absence of obstacles,
radio interference from nearby electronic equipment, and other factors.)
You are away from other devices using the 2.4GHz radio frequency, such as cordless phones
and microwaves. (If this is impossible, move the phone closer to the hands-free device.)
The hands-free device is compatible with your phone. (Go to palm.com/support to see a
list of supported devices.)
I lost the connection between my phone and my Bluetooth headset
If your headset isn't working, delete the existing partnership (see "Delete a Device" on
page 294) and create a new one (see "Set Up and Use a Bluetooth® Hands-Free Device" on
page 123).
I hear static or interference when using my hands-free device
Try moving your phone closer to the hands-free device. (Audio quality degrades as the
distance between your phone and hands-free device increases. The effective range for a
hands-free device varies among manufacturers.)
Confirm that no obstructions, including your body, are between the phone and your
hands-free device.
Move to a quieter location to reduce environmental noise.
Section 4A: Troubleshooting
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hands-free device
315