Table of Contents
Advertisement
I am working with a support agent and need to find my IMEI
number
Do one of the following:
•
Open
Device Info
, tap
More Info
number is listed under Network.
•
Open
Phone
and enter
*#06#
Tap
.
Hands-free devices
I can't make or receive calls using a Bluetooth
device
Verify all of the following:
•
The Bluetooth feature is turned on (see
•
Your Bluetooth hands-free device is charged and turned on.
•
You have already formed a partnership between your phone and your
hands-free device, and the hands-free device appears in the
(see
Connect with a paired
device).
•
Your phone is within range of the hands-free device. Bluetooth range is up
to 10 metres in optimum environmental conditions, which include the
absence of obstacles, radio interference from nearby electronic
equipment, and other factors.
•
You are away from other devices using the 2.4 GHz radio frequency, such
as cordless phones and microwaves. If this is impossible, move the phone
closer to the hands-free device.
•
The hands-free device is compatible with your phone. Go to
palm.com/support
to see a list of supported devices.
and tap Hardware. The IMEI
on the dial pad or the keyboard.
hands-free
®
Turn the Bluetooth feature
on/off).
Devices
list
I lost the connection between my phone and my Bluetooth
headset
If your headset isn't working, delete the existing partnership (see
device) and create a new one (see
device).
I hear static or interference when using my hands-free device
•
Try moving your phone closer to the hands-free device. Audio quality
degrades as the distance between your phone and the hands-free device
increases. The effective range for a hands-free device varies among
manufacturers.
•
Confirm that no obstructions, including your body, are between the phone
and your hands-free device.
•
Move to a quieter location to reduce environmental noise.
Some features of my hands-free device don't work with my
phone
•
Check the compatibility list at
palm.com/support
device is compatible with your Pre phone.
•
Not all hands-free features work with every hands-free device. Check the
documentation that came with your hands-free device or the
manufacturer's website for feature-compatibility information specific to
your device.
Synchronisation
What is synchronisation?
Anytime you are in Email, Calendar or Contacts, you can set up a
relationship to wirelessly sync data with selected service providers—for
Delete a
Set up and use a Bluetooth
®
hands-free
to ensure that your
Chapter 11 : Troubleshooting
171
Advertisement
Table of Contents
