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3 Troubleshooting and Maintenance
This chapter describes the troubleshooting and maintenance tools available for Fibre Channel
Mass Storage adapters. This chapter addresses the following topics:
"Introduction" (page 21)
"Adapter LED States" (page 21)
"Obtaining Card Information after Installation" (page 21)
"HP Support Tools Manager" (page 23)???
"Event Monitoring Service" (page 24)
"Offline Diagnostics Environment (ODE)" (page 25)
"Diagnostic Flowcharts" (page 26)
"Firmware Updates" (page 30)
"Fibre Channel Device Scanning Policy Configuration for HP Integrity Systems" (page 31)
Introduction
Troubleshooting Fibre Channel problems can involve a variety of hardware and software
components. A problem affecting the system may originate in another part of the Fibre Channel
Mass Storage interconnect. If you cannot solve the problem on your own, contact your HP
representative.
Adapter LED States
The Fibre Channel Mass Storage Adapter status LEDs indicate the state of the adapter. Table 3-1
lists the different LED states for the adapter.
Table 3-1 AD299A/AD355A LED Interpretation Table
Yellow LED
1 Blink
2 Blinks
3 Blinks
OFF
OFF
ON
Slow blink
Fast blink
Flashing
OFF
ON
Slow blink
Fast blink
Flashing
Obtaining Card Information after Installation
Example of Card information after Installation
AD355A:
fcmsutil /dev/fclp#
Green LED
ON
ON
ON
Slow blink
OFF
OFF
OFF
OFF
OFF
ON
ON
Slow blink
Slow blink
Slow blink
Vendor ID is = 0x10df
HBA State
Normal Operation (1 Gb link rate, link up)
Normal Operation (2 Gb link rate, link up)
Normal Operation (4 Gb link rate, link up)
Normal (link down or not started)
Slot Not Powered, or Adapter Card Initialization Failure
POST Failure (dead board)
Wake-Up Failure Monitor
POST Failure
POST Process in Progress
Failure While Functioning
Failure While Functioning
Offline for Download
Restricted Offline Mode (waiting for restart)
Restricted Offline Mode (test active)
Introduction
21
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