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HP PAVILION DV2700 Maintenance And Service Manual

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HP Pavilion dv2500 and dv2700 Notebook PC
Maintenance and Service Guide

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Summary of Contents for HP PAVILION DV2700

  • Page 1 HP Pavilion dv2500 and dv2700 Notebook PC Maintenance and Service Guide...
  • Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description 2 External component identification Top components ... 8 Display components ... 8 Buttons, speakers, and fingerprint reader ... 9 Keys ... 11 Lights ... 12 TouchPad ... 13 Front components ... 14 Left-side components ... 15 Rear component ...
  • Page 6 Unknown user password ... 53 Component replacement procedures ... 54 Serial number ... 54 Computer feet ... 55 Battery ... 56 Camera module ... 57 Display inverter ... 59 Hard drive ... 61 WLAN module ... 65 SIM ... 69 RTC battery ...
  • Page 7 Closing the Setup Utility ... 119 Setup Utility menus ... 119 6 Specifications Computer specifications ... 122 14.1-inch, WXGA, BrightView display specifications ... 123 Hard drive specifications ... 124 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ... 125 High Definition DVD-ROM and DVD±RW Drive ...
  • Page 8 Reinstalling software programs and drivers ... 163 Performing a recovery ... 164 Deleting the recovery partition on the hard drive ... 165 Updating reinstalled software ... 165 9 Connector pin assignments Audio-in (microphone) ... 166 Audio-out (headphone) ... 166 External monitor ... 167 RJ-11 (modem) ...

  • Page 9: Product Description

    Category Product Name Processors Description Intel processors with discrete graphics subsystem HP Pavilion dv2500 and √ dv2700 Notebook PC Intel® Core™ Duo with 800-MHz front side bus (FSB) T9300 2.50-GHz processor with √ 6-MB L2 cache T8300 2.40-GHz processor with √...
  • Page 10 Category Chipset Graphics Chapter 1 Product description Description Intel processors with discrete graphics subsystem AMD processors: Turion™ TL-68 2.4-Ghz processor with 1-MB L2 cache Turion TL-66 2.3-Ghz processor with 1-MB L2 cache Turion TL-62 2.1-Ghz processor with 1-MB L2 cache Turion TL-60 2.0-Ghz processor with 1-MB L2 cache Turion TL-58 1.9-GHz processor...
  • Page 11 Category Description System design supports up to 55- W GPU requirement. Mobile Intel Graphics Media Accelerator X3100 Unified Memory Architecture (UMA) with shared video memory: Up to 64 MB on computers ● with 512 MB or less of system memory Up to 128 MB on computers ●...
  • Page 12 Category Hard drives Optical drives Diskette drive Camera Microphone Audio Chapter 1 Product description Description Intel processors with discrete graphics subsystem 1024 (1024 × 1, 512 × 2) ● 512 (512 × 1) ● Supports 9.5-mm, 2.5-inch hard √ drives Serial ATA √...
  • Page 13 Category Description Pavilion-branded Altec Lansing speakers Modem 56K V.92 data/fax modem Supports all world-wide certification requirements Modem cable not included Ethernet Integrated Marvell E8039 10/100 network interface card (NIC) Ethernet cable not included Wireless Integrated wireless local area network (WLAN) options by way of wireless module: Intel PRO Wireless 3945...
  • Page 14 √ USB (3) √ VGA (Dsub 15-pin) √ 1394 √ 2-pin AC power √ Expansion port 3 supports HP √ xb3000 Notebook Expansion Base and HP Notebook QuickDock 14.1-inch keyboard √ TouchPad with 2 buttons and four- √ way scroll (taps enabled as default) 12-cell 2.20-Ah Li-ion battery...
  • Page 15 Category Description 65-W AC adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector) Security Security cable slot Fingerprint reader Operating system Preinstalled: Configurable Windows Vista embedded "QuickPlay Direct" Windows Vista Business (32-bit) Windows Vista Home Basic (32- bit) Windows Vista Premium (32- and 64-bit)

  • Page 16: External Component Identification

    External component identification Top components Display components Item Component Internal microphones (2) (select models only) Integrated camera light (select models only) Integrated camera (select models only) Internal display switch* *The location of the internal display switch varies by computer model. Chapter 2 External component identification Description Record sound.

  • Page 17: Buttons, Speakers, And Fingerprint Reader

    Buttons, speakers, and fingerprint reader Item Component Power button* Speakers (2) Media button DVD button Description ● When the computer is off, press the button to turn on the computer. When the computer is on, press the button to initiate ●...
  • Page 18 Item Component Previous/rewind button Play/pause button Next/fast forward button Stop button Volume mute button (10) Volume scroll zone (11) Fingerprint reader (select models only) *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

  • Page 19: Keys

    Keys Item Component Windows logo key Windows applications key Embedded numeric keypad keys Function keys Function Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the Displays the Windows Start menu.

  • Page 20: Lights

    Lights Item Component Power lights (2)* Battery light Drive light Caps lock light Media button light DVD button light Previous/rewind light Play/pause light Next/fast forward light (10) Stop light (11) Volume mute light (12) Volume down light Chapter 2 External component identification Description On: The computer is on.

  • Page 21: Touchpad

    Item Component (13) Volume up light (14) Num lock light *The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed. TouchPad Item Component...

  • Page 22: Front Components

    Amber: An integrated wireless device is turned off. ● Receives a signal from a remote control device, such as the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

  • Page 23: Left-Side Components

    Left-side components Item Component Security cable slot S-Video-out jack External monitor port Expansion port 3 RJ-45 (network) jack USB port (select models only) 1394 port (select models only) Digital Media Slot Digital Media Slot light (10) ExpressCard slot Function Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being...

  • Page 24: Rear Component

    Rear component Component Vent Right-side components Item Component Optical drive USB ports RJ-11 (modem) jack Power connector Chapter 2 External component identification Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 25: Bottom Components

    Bottom components Item Component Battery bay Battery release latch Wireless module compartment Vents (4) Memory module compartment Hard drive bay Function Holds the battery. Releases the battery from the battery bay. Contains a wireless module slot. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 26: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Chapter 3 Illustrated parts catalog...

  • Page 27: Computer Major Components

    Computer major components Item Description Display assemblies Spare part number Computer major components...
  • Page 28 Item Description 14.1-inch, WXGA, BrightView, display assembly for use only with computer models equipped with a camera module (includes camera module, microphones, and WLAN transceivers and antenna cables) 14.1-inch, WXGA, BrightView, display assembly for use only with computer models not equipped with a camera module (includes microphones and WLAN transceivers and antenna cables) 14.1-inch, WXGA, BrightView, display assembly for use only with computer models...
  • Page 29 Item Description Italy ● Latin America ● ● Japan The Netherlands and Europe ● ● Portugal Russia ● Saudi Arabia ● South Korea ● Spain ● ● Switzerland Taiwan ● ● Thailand Turkey ● The United Kingdom ● The United States ●...
  • Page 30 Item Description For use only with Artist Edition computer models: Brazil ● ● Canadian French Denmark, Finland, Norway, and Sweden ● ● France Germany ● Italy ● Japan ● Latin America ● ● The Netherlands and Europe Portugal ● ● Saudi Arabia South Korea ●...
  • Page 31 Item Description Equipped with a fingerprint reader (includes fingerprint reader board and cable) ● For use in computer models with Intel processors: ● Not equipped with a fingerprint reader Sold at Best Buy (includes fingerprint reader board and cable) ● ●...
  • Page 32 Item Description In full-featured dv2500 models not equipped with a camera module ● In defeatured dv2500 models not equipped with a camera module ● ● In full-featured dv2700 models equipped with a camera module In defeatured dv2700 models equipped with a camera module ●...
  • Page 33 Item Description Turion TL-62 (2.1 -GHz, 1-MB L2 cache) ● Turion TL-60 (2.0 -GHz, 1-MB L2 cache) ● ● Turion TL-58 (1.9 -GHz, 1-MB L2 cache) Turion TL-55 (1.86 -GHz, 1-MB L2 cache) ● ● Turion MK-38 (2.2-GHz, 512-MB L2 cache) Athlon TK-57 (1.9-GHz, 2-GB L2 cache) ●...
  • Page 34 Item Description 6-cell, 2.20-Ah ● For use in computer models with AMD processors: ● 12-cell, 8.80-Ah 6-cell, 2.20-Ah ● (20) Hard drives (include hard drive bracket) For use in computer models with Intel processors: 320-MB. 5400-rpm ● ● 250-GB, 5400-rpm 200-GB, 4200-rpm ●...
  • Page 35 Item Description DVD/CD-RW Combo Drive ● High Definition DVD-ROM and DVD±RW Drive ● For use in computer models with AMD processors: DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe ● ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Combo Drive ●...
  • Page 36 Item Description Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,...
  • Page 37 Yemen, Zambia, and Zimbabwe Cable Kit (not illustrated; see Cable Kit on page 33 information) (25) WWAN modules HP ev2210 1xEVDO-A WWAN module for use in the United States HP UMTS/HSDPA/EDGE WWAN module, including GPRS Spare part number 441090-291 436255-001 436256-001...

  • Page 38: Display Assembly Components

    Display assembly components Item Description Display bezels For use only with computer models equipped with a camera module (includes openings for camera module and microphones) For use only with computer models not equipped with a camera module (includes openings for microphones) For use only with computer models sold at Best Buy (includes openings for camera module and microphones) For use only with computer models equipped with a camera module and a WWAN...
  • Page 39 Item Description For use with computer models with AMD processors Wireless Antenna Kit For use with computer models with Intel processors For use with computer models with Intel processors and a WWAN module For use with computer models with AMD processors Display Hinge Kit For use with computer models with Intel processors For use with computer models with AMD processors...

  • Page 40: Door/Cover Kit

    Door/Cover Kit Item Description Door/Cover Kit Top cover trim ExpressCard slot bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 2 captive screws, secured by C-clips) Wireless module compartment cover (includes 1 captive screw, secured by a C-clip) SIM slot cover Chapter 3 Illustrated parts catalog Spare part number...

  • Page 41: Cable Kit

    Cable Kit Item Description Cable Kit Power button board cable LED board cable USB board cable (includes num lock light) Bluetooth module cable Modem module cable (includes RJ-11 connector) Spare part number 417075-001 Cable Kit...

  • Page 42: Mass Storage Devices

    Mass storage devices Item Description Hard drives (include hard drive bracket) For use in computer models with Intel processors: 320-GB, 5400-rpm ● 250-GB, 5400-rpm ● 200-GB, 4200-rpm ● 160-GB, 5400-rpm ● 120-GB, 5400-rpm ● ● 80-GB, 5400-rpm For use in computer models with AMD processors: ●...

  • Page 43: Miscellaneous Parts

    Fingerprint reader HP backpack HP carrying case HP slipcase HP Remote Control for use with computer models with Intel processors HP Remote Control for use with computer models with AMD processors Infrared emitter with cable Optical wired mouse Power/USB bracket for use in computer models with AMD processors...
  • Page 44 Description USB digital drive USB infrared receiver Windows Vista remote control (does not fit into ExpressCard slot) HP Notebook QuickDock Adapter Power cords: Argentina Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden...

  • Page 45: Sequential Part Number Listing

    397923-002 Bluetooth module (includes Bluetooth module cable) 403810-291 Power adapter for use in Japan 405527-001 HP backpack 407313-001 HP Remote Control for use with computer models with Intel processors 407939-001 Composite video cable Spare part number Sequential part number listing...
  • Page 46 431852-001 Modem module for use in dv2500 models (includes modem module cable) 435743-001 HP Remote Control for use with computer models with AMD processors 436238-001 Optical wired mouse 436255-001 WLAN 802.11n module for use in the United States and Canada...
  • Page 47 Spare part Description number 436256-001 WLAN 802.11n module for use in Argentina, Australia, Belize, Bolivia, Brazil, Chile, Columbia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Hong Kong, Indonesia, Nicaragua, Paraguay, the People's Republic of China, Peru, South Korea, Taiwan, Thailand, Uruguay, Venezuela 436256-291 WLAN 802.11n module for use in Japan 439129-001...
  • Page 48 Spare part Description number 441090-002 Broadcom 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,...
  • Page 49 Spare part Description number 448615-001 Keyboard for use in the United States 448615-021 Keyboard for use in Belgium 448615-031 Keyboard for use in the United Kingdom 448615-041 Keyboard for use in Germany 448615-051 Keyboard for use in France 448615-061 Keyboard for use in Italy 448615-071 Keyboard for use in Spain 448615-111...
  • Page 50 AMD Turion TL-66 processor (2.3-GHz, 1-MB L2 cache) 451131-001 HP ev2210 1xEVDO-A WWAN module for use in the United States 451312-001 Switch cover for use only in computer models with Intel or AMD processors (includes LED board and cable and...
  • Page 51 Spare part Description number 452063-002 802.11a/b/g WLAN module for use in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria, the Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, the United Kingdom, and Uzbekistan...
  • Page 52 Spare part Description number 453949-001 250-GB, 5400-rpm hard drive for use in computer models with Intel processors (includes hard drive bracket) 454321-001 Intel Celeron M 540 processor (1.86-GHz, 1-MB L2 cache) 455739-001 2048-MB memory module (667-MHz, PC2-5300, 1-DIMM) for use in computer models with Intel processors 455740-001 200-GB, 4200-rpm hard drive for use in computer models with Intel processors (includes hard drive bracket) 455804-001...
  • Page 53 Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe 459350-001 HP UMTS/HSDPA/EDGE WWAN module, including GPRS 459611-002 320-GB, 5400-rpm hard drive for use in computer models with AMD processors (includes hard drive bracket) 459611-003...
  • Page 54 Spare part Description number 459765-001 Audio board for use in dv2500 computer models with an Intel processor and equipped with a WWAN module (includes audio connectors, infrared lens, and audio board cable) 459766-001 Top cover for use only with computer models with Intel processors equipped with a fingerprint reader board and a WWAN module (includes TouchPad and TouchPad cable) 459767-001 Top cover for use only with computer models with Intel processors equipped with a WWAN module (includes...
  • Page 55 Spare part Description number 462753-161 Keyboard for use in Latin America only in Artist Edition computer models 462753-171 Keyboard for use in Saudi Arabia only in Artist Edition computer models 462753-201 Keyboard for use in Brazil only in Artist Edition computer models 462753-281 Keyboard for use in Thailand only in Artist Edition computer models 462753-291...

  • Page 56: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 57: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 58: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 59: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 60: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 61: Unknown User Password

    Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 62: Component Replacement Procedures

    Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Chapter 4 Removal and replacement procedures...

  • Page 63: Computer Feet

    Computer feet Description Rubber Feet Kit (includes base enclosure rubber feet and display bezel screw covers) The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Spare part number 417095-001 Component replacement procedures...

  • Page 64: Battery

    Battery Description For use in computer models with Intel or AMD processors: 6-cell, 2.55-Ah Li-ion battery For use in computer models with Intel processors: 12-cell, 8.80-Ah Li-ion battery 6-cell, 2.20-Ah Li-ion battery For use in computer models with AMD processors: 12-cell, 8.80-Ah 6-cell, 2.20-Ah Before disassembling the computer, follow these steps:...

  • Page 65: Camera Module

    Camera module If it has been determined that the camera module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the camera module. For information on replacing the display assembly and other display assembly internal components, see Description Camera module (includes camera module bracket and 2-sided tape)
  • Page 66 Release the display bezel top edge (3). Display bezels are available using the following spare part numbers: 448607-001 (for use only with computer models that are equipped with a camera module; ● includes openings for camera module and microphones) 448606-001 (for use only with computer models not equipped with a camera module; includes ●...

  • Page 67: Display Inverter

    Disconnect the camera module cable (3) from the camera module. Turn the camera module assembly upside down. Remove the two Phillips PM2.0×3.0 screws (1) that secure the camera module to the camera module bracket. Remove the camera module (2) from the bracket. Reverse this procedure to install the camera module.
  • Page 68 Before removing the display inverter, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 69: Hard Drive

    466185-001 (for use only with white Special Edition computer models; includes openings for ● camera module and microphones) 457796-001 (for use only with computer models equipped with a camera module and a ● WWAN module; includes openings for camera module and microphones) Remove the two Phillips PM2.5×5.0 screws (1) that secure the display inverter to the display enclosure.
  • Page 70 Description For use in computer models with Intel processors: 320-GB, 5400-rpm 250-GB, 5400-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm For use in computer models with AMD processors: 320-GB, 5400-rpm 250-GB, 5400-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm Hard drive hardware kit (contains screws, hard drive bracket, and connector) Before removing the hard drive, follow these steps: Shut down the computer.
  • Page 71 Lift the left side of the hard drive cover (2), swing it to right, and remove the cover. The hard drive cover is included in the Door/Cover Kit, spare part number 417073-001. Remove the two black Phillips PM2.5×5.0 screws (1) that secure the hard drive to the computer. Use the Mylar tab (2) to lift the hard drive (3) until it disconnects from the computer.
  • Page 72 Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Chapter 4 Removal and replacement procedures...

  • Page 73: Wlan Module

    WLAN module Description 802.11a/b/g/n WLAN modules: For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland,...
  • Page 74 Description Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe For use in Japan...
  • Page 75 Description British Virgin Islands, French Guiana, Guadeloupe, Nether Antilles, Aruba, Bermuda, Syria, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, People's Republic of China, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome &...
  • Page 76 Lift the right edge of the wireless module compartment cover (2), swing it to the left, and remove the cover. The wireless module compartment cover is included in the Door/Cover Kit, spare part number 417073-001. Disconnect the WLAN antenna cables (1) from the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main”...

  • Page 77: Sim

    NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 78: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description RTC battery (includes 2-sided tape) Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 79: Memory Module

    Memory module Description For use in computer models with Intel processors: 2048-MB (667-MHz, PC2-5300, 1-DIMM) 1024-MB (667-MHz, PC2-5300, 1-DIMM) 512-MB (667-MHz, PC2-5300, 1-DIMM) For use in computer models with AMD processors: 2048-MB (667-MHz, PC2-5300, 1-DIMM) 1024-MB (667-MHz, PC2-5300, 1-DIMM) 512-MB (667-MHz, PC2-5300, 1-DIMM) Before removing the memory module, follow these steps: Shut down the computer.
  • Page 80 Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot.

  • Page 81: Optical Drive

    Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description For use in computer models with Intel processors: DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Combo Drive High Definition DVD-ROM and DVD±RW Drive For use in computer models with AMD processors:...

  • Page 82: Keyboard

    Use the media tray frame to remove the optical drive (3). If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.
  • Page 83 Countries or regions Spare part number Denmark, Finland, Norway, and 448615-DH1 Sweden France 448615-051 Germany 448615-041 Greece 448615-DJ1 Israel 448615-BB1 Italy 448615-061 Japan 448615-291 Latin America 448615-161 The Netherlands and Europe 448615-B31 Keyboards for use only in metal-colored Special Edition computer models with Intel processors: Brazil 452236-201 Denmark, Finland, Norway, and...
  • Page 84 Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 85 Lift the rear edge of the keyboard (3) and swing it forward until it rests on the palm rest. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. Remove the keyboard.

  • Page 86: Wwan Module

    CAUTION: The WWAN module and the WLAN module are not interchangeable. Description HP ev2210 1xEVDO-A WWAN module for use in the United States HP UMTS/HSDPA/EDGE WWAN module, including GPRS CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 87: Switch Cover

    Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch to prevent incorrect installation. Reverse this procedure to install the WWAN module. Switch cover Description For use only in computer models with Intel processors: Switch cover (includes LED board and cable and power button board and cable) Switch cover for use only with computer models sold at Best Buy (includes LED board and cable and power button board and cable)
  • Page 88 Remove the switch cover: Remove the three Phillips PM2.5×9.0 screws (1) and the silver Phillips PM2.5×5.0 screw (2) that secure the switch cover to the computer. Turn the computer display-side up, with the front toward you. Open the computer as far as possible. Disconnect the power button board cable (1) from the system board.
  • Page 89 Remove the switch cover (3). Reverse this procedure to install the switch cover. Component replacement procedures...

  • Page 90: Display Assembly

    Display assembly Description 14.1-inch, WXGA, BrightView, display assembly for use only with computer models equipped with a camera module (includes camera module, microphones, and WLAN transceivers and antenna cables) 14.1-inch, WXGA, BrightView, display assembly for use only with computer models not equipped with a camera module (includes microphones and WLAN transceivers and antenna cables) 14.1-inch, WXGA, BrightView, display assembly for use only with computer models sold at Best Buy (includes camera module, microphones, and WLAN transceivers and antenna cables)
  • Page 91 Remove the Phillips PM2.5×9.0 screw that secures the display assembly to the computer. Turn the computer display-side up, with the front toward you. Open the display as far as possible. Disconnect the following cables: (1) Display panel cable (2) Camera module cable (3) Microphone cable Remove the camera module, microphone, and wireless antenna cables from the hole in the system board and the routing channels (4) built into the top cover.
  • Page 92 Remove the display assembly (3). If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and screws: (1) Four rubber screw covers on the display bezel top edge. The display rubber screw covers are included in the Rubber Feet Kit, spare part number 417095-001.
  • Page 93 451907-001 (for use only with computer models with Intel processors sold at Best Buy; includes ● openings for camera module and microphones) 462529-001 (for use only with Artist Edition computer models; includes openings for camera ● module and microphones) 466185-001 (for use only with white Special Edition computer models; includes openings for ●...
  • Page 94 Remove the display panel from the display enclosure. The display panel is available using spare part number 448602-001 for computers with Intel processors, 448602-002 for computers with an Intel processor and a WWAN module, and 455810-001 for computers with AMD processors. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.5×4.0 screw (1) that secures each transceiver to the display enclosure.

  • Page 95: Top Cover

    Remove the microphone cables (3) from the display enclosure. If it is necessary to replace the camera module cable, release the retention tabs (1) built into the display enclosure that secure the camera module cable to the display enclosure. The camera module cable is included in the Display Cable Kit, spare part number 448610-001.
  • Page 96 Description On Artist Edition computers (includes TouchPad and TouchPad cable) On white Special Edition computers (includes TouchPad and TouchPad cable) For use in computer models with AMD processors: Not equipped with a fingerprint reader (includes TouchPad and TouchPad cable) Sold at Best Buy and not equipped with a fingerprint reader board Sold at Best Buy and equipped with a fingerprint reader board and cable Before removing the top cover, follow these steps: Shut down the computer.
  • Page 97 Remove the seven Phillips PM2.5×9.0 screws that secure the top cover to the computer. Remove the two Phillips PM2.0×3.0 screws (1) and the three Phillips PM2.0×4.0 screws (2) that secure the top cover to the computer. Turn the computer right-side up, with the front toward you. Component replacement procedures...
  • Page 98 Release the ZIF connector (1) to which the TouchPad cable is connected and disconnect the cable (2) from on the system board. Remove the following screws: (1) One Phillips PM2.5x5.0 screw (2) Three Phillips PM2.5×4.0 screws (3) One Phillips PM2.5×9.0 screw Chapter 4 Removal and replacement procedures...
  • Page 99 Lift the front edge of the top cover and remove it. Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 100: Touchpad

    TouchPad Description TouchPad for use with computer models with Intel processors (includes TouchPad bracket and TouchPad cable) TouchPad for use with computer models with AMD processors (includes TouchPad bracket and TouchPad cable) Before removing the TouchPad, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 101 Remove the TouchPad bracket (2) and TouchPad board (3) from the top cover. Remove the Phillips PM2.0×2.0 screw (1) that secures the TouchPad board to the TouchPad bracket. Remove the TouchPad board (2) from the TouchPad bracket. Reverse the above procedure to reassemble and install the TouchPad. Component replacement procedures...

  • Page 102: Wireless Switch Board

    Wireless switch board Description Wireless switch board (includes wireless switch board cable) Before removing the wireless switch board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 103: Modem Module

    Remove the wireless switch board (3). Reverse the above procedure to install the wireless switch board. Modem module Description Modem module for use in dv2500 models (includes modem module cable) Modem module for use in dv2700 models (includes modem module cable) Before removing the modem module, follow these steps: Shut down the computer.
  • Page 104 Remove the modem module: Disconnect the modem module cable (1) from the modem module. Remove the Phillips PM2.0×6.0 screw (2) that secures the modem module to the system board. Lift up on the front of the modem module (3) to disconnect it from the system board. Remove the modem module.

  • Page 105: Audio Board

    Audio board Description Audio board for use in dv2500 models (includes audio connectors, infrared lens, and audio board cable) Audio board for use in dv2700 computer models with Intel or AMD processors Audio board for use in dv2700 computer models with an Intel processor and equipped with a WWAN module Audio board for use in dv2500 computer models with an Intel processor and equipped with a WWAN module...

  • Page 106: Bluetooth Module

    Remove the audio board (4). Reverse the above procedure to install the audio board. Bluetooth module Description Bluetooth module (includes Bluetooth module cable) Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 107 Remove the Bluetooth module: Disconnect the Bluetooth module cable (1) from the system board. The Bluetooth module cable is included in the Bluetooth module spare part kit and is also available in the Cable Kit, spare part number 417075-001. Remove the two Phillips PM2.0×3.0 screws (2) that secure the Bluetooth module to the computer. Remove the Bluetooth module (3).

  • Page 108: Usb Board

    USB board Description USB board for use in computer models with Intel processors (includes USB board cable) USB board for use in computer models with Intel or AMD processors (includes USB board cable) Before removing the USB board, follow these steps: Shut down the computer.
  • Page 109 Lift the USB board (4) straight up to remove it from the computer. Reverse this procedure to install the USB board. Component replacement procedures 101...

  • Page 110: Speaker Assembly

    Speaker assembly Description Speaker assembly Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 111 Lift the speakers (3) straight up to remove them from the computer. Reverse this procedure to install the speaker assembly. Component replacement procedures 103...

  • Page 112: Display Switch Module

    Display switch module NOTE: The display switch module is included in the Display Hinge Kit, spare part number 430473-001 for computers with Intel processors, 455817-001 for computers with AMD processors. Before removing the display switch module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 113 Remove the top cover trim from the computer. The top cover trim is included in the Door/Cover Kit, spare part number 417073-001 for basic models, as well as using spare part number 430466-001 for computers with Intel processors and a Web cam, 465309-001 for metal-colored Special Edition models with Intel processors, 465310-001 for white Special Edition models, and 465311-001 for Artist Edition models.

  • Page 114: System Board

    System board NOTE: All system board spare part kits include replacement thermal material. Description For use in computer models with Intel processors: On dv2500 models equipped with a discrete graphics subsystem On dv2500 models equipped with a UMA graphics subsystem On dv2500 models equipped with a WWAN module On dv2700 models equipped with a discrete graphics subsystem On dv2700 models equipped with a UMA graphics subsystem...
  • Page 115 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: RTC battery (see RTC battery on page ● Memory modules (see Memory module on page ●...

  • Page 116: Power Connector Cable

    When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ExpressCard assembly (see ● Fan/heat sink assembly (see ● Processor (see Processor on page ● Reverse the preceding procedure to install the system board.

  • Page 117: Expresscard Assembly

    Remove the connector frame (2) from the base enclosure. Remove the power connector (1) from the connector frame. Remove the modem connector (2) from the connector frame. Reverse this procedure to install the power connector cable and modem cable. ExpressCard assembly Description ExpressCard assembly Before removing the ExpressCard assembly, follow these steps:...
  • Page 118 Remove the battery (see Remove the following components: Hard drive (see Optical drive (see Keyboard (see Switch cover (see Display assembly (see Top cover (see System board (see Remove the ExpressCard assembly: Lift the insulation material (1) from the system board to expose the ExpressCard assembly rear screws.
  • Page 119 Remove the ExpressCard assembly from the system board. Reverse this procedure to install the ExpressCard assembly. Component replacement procedures 111...

  • Page 120: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Fan/heat sink assembly for computer models with Intel processors equipped with a UMA graphics subsystem (includes thermal material) Fan/heat sink assembly for use only with computer models with Intel processors equipped with a WWAN module (includes thermal material) Fan/heat sink assembly for use only with computer models with AMD processors (includes thermal material) NOTE:...
  • Page 121 Disconnect the fan cable from the system board. Turn the system board upside down with the external monitor port toward you. Loosen the four Phillips PM2.0×13.0 captive screws (1) that secure the fan/heat sink assembly to the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
  • Page 122 NOTE: The fan/heat sink assembly mounting bracket must be replaced as shown in the following illustration when installing the fan/heat sink assembly. The fan/heat sink assembly mounting bracket is available using spare part number 417114-001. Reverse this procedure to install the fan/heat sink assembly. 114 Chapter 4 Removal and replacement procedures...

  • Page 123: Processor

    Processor NOTE: All processor spare part kits include thermal material. Description Intel processors: Core Duo T9300 (2.50-GHz, 6-MB L2 cache) Core Duo T8300 (2.40-GHz, 3-MB L2 cache) Core Duo T8100 (2.10-GHz, 3-MB L2 cache) Core Duo T7700 (2.40-GHz, 4-MB L2 cache) Core Duo T7500 (2.20-GHz, 4-MB L2 cache) Core Duo T7250 (2.0-GHz, 2-MB L2 cache) Core Duo T5750 (2.00-GHz, 2GB L2 cache)
  • Page 124 Before removing the processor, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 125: Setup Utility

    Setup Utility WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board.

  • Page 126: Navigating And Selecting In The Setup Utility

    Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. To choose a menu or a menu item, use the arrow keys. ● To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use ●...

  • Page 127: Using Advanced Setup Utility Features

    Using advanced Setup Utility features This section describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.

  • Page 128: Security Menu

    Security menu Select Administrator password Power-On Password System Configuration menu Select Language Support Enhanced SATA support (select models only) Boot Options Button Sound (select models only) Dedicated Video Memory* Virtualization Technology* Processor C4 State *Available for AMD processors. Diagnostics menu Select Hard Disk Self Test 120 Chapter 5 Setup Utility...
  • Page 129 Select Secondary Hard Disk Self Test (select models only) Memory Test* *Available for AMD processors. To do this Run a comprehensive self-test on a secondary hard drive. Run a diagnostic test on system memory. Setup Utility menus 121...

  • Page 130: Specifications

    Specifications Computer specifications Dimensions Height (front to back) Width Depth Weight (with optical drive, hard drive, and battery) 2.49 kg Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized)

  • Page 131: 14.1-Inch, Wxga, Brightview Display Specifications

    Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 14.1-inch, WXGA, BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display...

  • Page 132: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disk rotational speed Operating temperature NOTE: Certain restrictions and exclusions apply. Consult technical support for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.

  • Page 133: Dvd±Rw And Cd-Rw Super Multi Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- ROM, CD-ROM XA, MIXED MODE CD,...

  • Page 134: High Definition Dvd-Rom And Dvd±Rw Drive

    High Definition DVD-ROM and DVD±RW Drive Applicable disc Access time Random Cache buffer Data transfer rate CD-ROM and CD-R DVD-ROM CD-R CD-RW DVD+R DVD+RW DVD-R DVD-RW DVD+R DL DVD-RAM HD-DVD Transfer mode 126 Chapter 6 Specifications Read: Write: CD-ROM XA, CD Digital CD-RW Audio, CD EXTRA, CD-I, CD-I DVD+R, DVD+RW, DVD-R,...

  • Page 135: System Dma Specifications

    System DMA specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. †Not assigned for computer models with AMD processors. System function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card†...

  • Page 136: System Interrupt Specifications-Intel Processors

    System interrupt specifications—Intel processors Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

  • Page 137: System Interrupt Specifications-Amd Processors

    System interrupt specifications—AMD processors Hardware IRQ ISA0 ISA1 ISA8 ISA12 ISA13 ISA14 ISA15 PCI5 PCI7 PCI7 PCI7 PCI7 PC10 PC16 PC16 PC17 PC17 PC18 PC19 PCI-2 PC21 PC22 PC23 PC-3 PC-4 System function High precision event timer Standard 101/102-Key or Microsoft Natural PS/2 Keyboard High precision event timer Alps Pointing-device (2 way) Numeric data processor...

  • Page 138: System I/O Address Specifications-Intel Processors

    System I/O address specifications—Intel processors I/O address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091...
  • Page 139 I/O address (hex) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B...

  • Page 140: System I/O Address Specifications-Amd Processors

    System I/O address specifications—AMD processors I/O address (hex) 000 - 008 000 - CF7 00A - 00F 010 - 01F 020 - 021 022 - 03F 040 - 043 044 - 05F 060 - 060 061 - 061 062 - 062 063 - 063 064 - 064 065 - 065...
  • Page 141 I/O address (hex) 360 - 361 376 - 376 3B0 - 3BB 3C0 - 3DF 3F6 - 3F6 4D0 - 4D1 0D00 - FFFF 1000 - 107F 1080 - 10FF 1400 - 147F 1480 - 14FF 1800 - 187F 1880 - 18FF 3000 - 303F 3040 - 307F 3080 - 30BF...

  • Page 142: System Memory Map Specifications-Intel Processors

    System memory map specifications—Intel processors Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB 134 Chapter 6 Specifications Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CBFFF 000C8000-000E7FFF 000E8000-000FFFFF 00100000-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF...

  • Page 143: System Memory Map Specifications-Amd Processors

    System memory map specifications—AMD processors Memory address (hex) 000A0000 - 000BFFFF 000A0000 - 000BFFFF 000C0000 - 000C3FFF 000C4000 - 000C7FFF 000C80000 - 00CBFFF 000CC000 - 000CFFFF 000D000 - 00D3FFF 000D4000 - 000D7FFF 000D800 - 00DBFFF 000DC00 - 00DFFFF 000E0000 - 00E3FFF 000E4000 - 000E7FFF 000E800 - 000EBFFF 000EC00 - 000EFFFF...
  • Page 144 Memory address (hex) F6486000 - F6486FFF F6487000 - F6487FFF F6488000 - F6488FFF F6489000 - F64890FF FF6489400 - F64894FF F6489800 - F648980F F6489C00 - F6489CFF FEC00000 - FEC00FFF FEC80000 - FEC80FFF FED00000 - FED003FF FEE00000 - FEEFFFFF FEF00000 - FEF00FFF FFC00000 - FFFFFFFF 136 Chapter 6 Specifications System function Standard OpenHCD USB Host Controller...

  • Page 145: Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 417108-001 for computers with Intel processors, or 455867-001 for computers with AMD processors, and the Display Screw Kit, spare part number 417104-001 for computers with Intel processors, 455868-001 for computers with AMD processors.

  • Page 146: Phillips Pm2.0×5.0 Captive Screw

    Phillips PM2.0×5.0 captive screw Color Black Where used: (1) Two captive screws (secured by C-clips) that secure the hard drive cover to the computer (2) Two captive screws (secured by C-clips) that secure the memory module compartment cover to the computer (3) One captive screw (secured by a C-clip) that secures the wireless module compartment cover to the computer...

  • Page 147: Phillips Pm2.5×4.0 Screw

    Phillips PM2.5×4.0 screw Color Black Where used: 2 screws that secure the hard drive to the computer Quantity Length 4.0 mm Thread Head diameter 2.5 mm 5.0 mm Phillips PM2.5×4.0 screw 139...
  • Page 148 Where used: 2 screws that secure the switch cover to the computer Where used: One screw that secures the camera module assembly to the display enclosure Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure Where used: 3 screws that secure the top cover to the computer 140 Chapter 7 Screw listing...
  • Page 149 Where used: One screw that secures the USB board to the computer Where used: 2 screw that secures the speaker assembly to the computer Where used: 2 screws that secure the system board to the computer Phillips PM2.5×4.0 screw 141...

  • Page 150: Phillips Pm3.0×4.0 Screw

    Phillips PM3.0×4.0 screw Color Silver Where used: 4 screws that secure the hard drive bracket to the hard drive 142 Chapter 7 Screw listing Quantity Length 4.0 mm Thread Head diameter 3.0 mm 5.0 mm...

  • Page 151: Phillips Pm2.0×6.0 Shoulder Screw

    Phillips PM2.0×6.0 shoulder screw Color Black Where used: Two screws that secure the WLAN module to the computer Phillips PM2.5×9.0 screw Color Black Quantity Length 6.0 mm Quantity Length 9.0 mm Thread Head diameter 2.0 mm 4.0 mm Thread Head diameter 2.5 mm 5.0 mm Phillips PM2.0×6.0 shoulder screw 143...
  • Page 152 Where used: (1) One screw that secures the optical drive to the computer (2) Three screws that secure the switch cover to the computer (3) One screw that secures the display assembly to the computer Where used: 2 screws that secure the display bezel bottom edge to the display assembly Where used: 7 screws that secure the top cover to the computer 144 Chapter 7 Screw listing...
  • Page 153 Where used: One screw that secures the top cover to the computer Phillips PM2.5×9.0 screw 145...

  • Page 154: Silver Phillips Pm2.0×3.0 Screw

    Silver Phillips PM2.0×3.0 screw Color Silver Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 5 screws that secure the TouchPad to the top cover 146 Chapter 7 Screw listing Quantity Length 3.0 mm Thread Head diameter 2.0 mm...
  • Page 155 Where used: Two screws that secure the WWAN module to the computer Silver Phillips PM2.0×3.0 screw 147...

  • Page 156: Phillips Pm2.5×7.0 Screw

    Phillips PM2.5×7.0 screw Color Black Where used: 3 screws that secure the keyboard to the computer 148 Chapter 7 Screw listing Quantity Length 7.0 mm Thread Head diameter 2.5 mm 5.0 mm...
  • Page 157 Where used: 2 screws that secure the display assembly to the computer Where used: 4 screws that secure the display hinges to the display enclosure Phillips PM2.5×7.0 screw 149...

  • Page 158: Black Phillips Pm2.0×3.0 Screw

    Black Phillips PM2.0×3.0 screw Color Black Where used: 2 screws that secure the camera module bracket to the camera module Where used: 2 screws that secure the top cover to the computer 150 Chapter 7 Screw listing Quantity Length 3.0 mm Thread Head diameter 2.0 mm...
  • Page 159 Where used: 2 screws that secure the wireless switch board to the computer Where used: 2 screws that secure the Bluetooth module to the computer Where used: 2 screws that secure the display switch module to the computer Black Phillips PM2.0×3.0 screw 151...

  • Page 160: Black Phillips Pm2.5×5.0 Screw

    Black Phillips PM2.5×5.0 screw Color Black Where used: 2 screws that secure the display assembly to the computer Where used: 4 screws that secure the display bezel top edge to the display assembly 152 Chapter 7 Screw listing Quantity Length 5.0 mm Thread Head diameter...
  • Page 161 Where used: 2 screws that secure the display inverter to the display enclosure Where used: 2 screws that secure the top cover trim to the computer Black Phillips PM2.5×5.0 screw 153...

  • Page 162: Phillips Pm2.0×5.0 Screw

    Phillips PM2.0×5.0 screw Color Black Where used: 3 screws that secure the top cover to the computer 154 Chapter 7 Screw listing Quantity Length 5.0 mm Thread Head diameter 2.0 mm 5.0 mm...

  • Page 163: Silver Phillips Pm2.5×5.0 Screw

    Silver Phillips PM2.5×5.0 screw Color Silver Where used: One screw that secures the top cover to the computer Where used: 2 screws that secure the audio board to the computer Quantity Length 5.0 mm Thread Head diameter 2.5 mm 5.0 mm Silver Phillips PM2.5×5.0 screw 155...
  • Page 164 Where used: One screw that secures the connector bracket to the computer 156 Chapter 7 Screw listing...

  • Page 165: Phillips Pm2.0×2.0 Screw

    Phillips PM2.0×2.0 screw Color Silver Where used: One screw that secures the TouchPad bracket to the TouchPad board Quantity Length 2.0 mm Thread Head diameter 2.0 mm 4.0 mm Phillips PM2.0×2.0 screw 157...

  • Page 166: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Black Where used: One screw that secures the modem module to the system board Where used: 4 screws that secure the ExpressCard assembly to the system board 158 Chapter 7 Screw listing Quantity Length 4.0 mm Thread Head diameter 2.0 mm...

  • Page 167: Phillips Pm2.0×11.0 Captive Screw

    Phillips PM2.0×11.0 captive screw Color Silver Where used: 4 captive screws (secured by C-clips) that secure the fan/heat sink assembly to the system board Quantity Length 11.0 mm Thread Head diameter 2.0 mm 5.0 mm Phillips PM2.0×11.0 captive screw 159...

  • Page 168: Backup And Recovery

    Backup and Recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: Back up your information regularly to protect your important system files. ●...

  • Page 169: Back Up Suggestions

    Back up suggestions Create system restore points using the Windows System Restore feature. ● ● Store personal files in the Documents folder and back up these folders periodically. Back up templates stored in their associated programs. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. ●...

  • Page 170: Restore To A Previous Date And Time

    Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start > Control Panel > System and Maintenance > System. In the left pane, click System protection.

  • Page 171: Reinstalling Software Programs And Drivers

    Reinstalling software programs and drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, Recovery Manager allows you to reinstall it. NOTE: Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.

  • Page 172: Performing A Recovery

    Performing a recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. NOTE: Windows has its own built-in repair features, such as System Restore and driver rollback capabilities.

  • Page 173: Deleting The Recovery Partition On The Hard Drive

    Deleting the recovery partition on the hard drive The Recovery Manager Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs.

  • Page 174: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Audio-out (headphone) 166 Chapter 9 Connector pin assignments Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground...

  • Page 175: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 167...

  • Page 176: Modem)

    RJ-11 (modem) RJ-45 (network) 168 Chapter 9 Connector pin assignments Signal Unused Ring Unused Unused Unused Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused...

  • Page 177: S-Video-Out

    S-Video-out Universal Serial Bus Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Signal +5 VDC Data - Data + Ground S-Video-out 169...

  • Page 178: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 179: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 180: 11 Recycling

    Careful handling must be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 181 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 182 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 183 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 184 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 176 Chapter 11 Recycling...
  • Page 185 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 186: Index

    Index Symbols/Numerics 1394 port, location 15 AC adapter, spare part numbers 35, 38 administrator password 120 advanced Setup Utility features 119 antenna removal 86 spare part number 31, 40, 45, 86 applications key, Windows 11 audio board removal 97 spare part number 24, 41, 46, 47, 97 audio, product description 4 audio-in jack...
  • Page 187 monitor 167 network 168 RJ-11 168 RJ-45 168 S-Video-out 169 Universal Serial Bus (USB) 169 connectors, service considerations 49 Diagnostics menu 120 Digital Media Slot 15 Digital Media Slot light 15 diskette drive precautions 49 product description 4 display assembly removal 82 spare part numbers 19, 40, 42, 82...
  • Page 188 44, 85 hinge cover illustrated 30 removal 85 spare part number 31, 38, 44, 85 HP Notebook QuickDock Adapter, spare part number 36, 38 HP slipcase spare part number 45 I/O address specifications 130, infrared emitter, spare part number 35, 39...
  • Page 189 removal 73 spare part numbers 26, 34, specifications 125 packing guidelines 51 password clearing 53 passwords 120 plastic parts 48 play/pause button 10 play/pause light 12 pointing device components 13 product description 6 ports 1394 15 external monitor port 15 monitor port 15 product description 6 Universal Serial Bus (USB) 15,...
  • Page 190 specifications computer 122 display 123 DVD/CD-RW Combo Drive 125 DVD±RW and CD-RW Combo Drive 125 hard drive 124 I/O addresses 130, 132 interrupts 128, 129 memory map 134, 135 optical drive 125 system DMA 127 static-shielding materials 52 stop button 10 stop light 12 switch cover removal 79...

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