Wired Connection Troubleshooting - Technicolor MediaAccess TG799vn Setup And User Manual

11 SUPPORT

11.3 Wired Connection Troubleshooting

Ethernet LED does not light up
Make sure that:
The Ethernet cable is securely connected to the Ethernet port on your MediaAccess Gateway and your computer.

You are using the correct cable type for your Ethernet equipment, that is at least UTP CAT5 with RJ-45 connectors.
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For the Gigabit Ethernet ports you need at least CAT5E. But it is recommended to use CAT6.
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DMS-CTC-20110713-0016 v2.0