Obtaining Support - miniDSP Dirac DDRC-22A User Manual

6. Click on the Open Hex File button and select the .hex file included in the download.
7. Click on the Program/Verify button. The status bar will indicate progress. Do not disconnect the processor
during the firmware upgrade!
8. Click on the Reset Device button.
9. Disconnect power and re-attach the lid.
10. Reapply power, and the processor can be used as normal.
6.4 O S
BTAINING UPPORT
1. Check the forums on miniDSP.com to see if this issue has already been raised and a solution or solutions
provided.
2. Send an email to info@minidsp.com with:
a. The specific product you are having an issue with.
b. A clear explanation of the symptoms you are seeing.
c. A description of the troubleshooting steps (see
obtained.
miniDSP Ltd – Hong Kong / Email : info@minidsp.com / Features and specifications subject to change without prior notice
Troubleshooting above) you performed and the results
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