Array Diagnostic Utility; Remote Support And Analysis Tools; Hp Insight Remote Support Software; Keeping The System Current - HP ProLiant BL495c G6 User Manual

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From within HP Insight Diagnostics (on page 49)
For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.
Array Di agnostic Utility
The H P Array Diagnostics Utility is a web-based application that creates a report of all HP storage
contr ollers and disk drives. This report provides vital information to assist in identifying faults or conditions
that m ay require attention. ADU can be accessed from the SmartStart CD
39) o r downloaded from the HP website (http://www.hp.com).
Rem ote support and analysis tools

HP Insight Remote Support software

HP Insight Remote Support software delivers secure
7, so you can spend less time solving problems and more time focused on your business. You can have
your systems remotely monitored for hardware failure using secure technology that has been proven at
thou sands of companies around the world. In many cases, you can avoid problems before they occur.
There are two HP Insight Remote Support solutions:
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For small and midsize environments: HP Insight Remote Support Standard provides basic remote
monitoring, notification/advisories and service dispatch. It is optimized for environments with 1 to
50 servers and can be installed on a shared HP ProLiant Windows application server. The software
supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP 9000 serv
r unn ing Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell Netware. Downloa
from the HP website
(http: //h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSS
SE).
•
For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials
Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight
Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and
proactive service support for nearly all HP servers, storage, ne
selec ted Dell and IBM Windows servers that have a support obligation with HP. It also enab
deliver higher levels of proactive support in line with HP Mission Critical Services support
agreements. Download from the HP website
(http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD
Both HP Insight Remote Support
warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.
For more information, see the HP

Keeping the system current

Drive rs
The server includes new hardware that may not have driver support on all operating system installation
media.
remote support for your HP Servers and Storage, 24 X
solutions are available at no additional cost to customers with a valid
website (http://www.hp.com/go/insightremotesupport
("SmartStart software
twork and SAN environments, plus
).
Software and configuration utilities 50
" on page
ers
d
WMBA
les HP to
).