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HP ProLiant BL490c - G6 Server User Manual

Hp proliant bl490c g6 server blade user guide
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HP ProLiant BL490c G6 Server Blade

User Guide

Part Number 507071-001
March 2009 (First Edition)

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Summary of Contents for HP ProLiant BL490c - G6 Server

  • Page 1: User Guide

    HP ProLiant BL490c G6 Server Blade User Guide Part Number 507071-001 March 2009 (First Edition)
  • Page 2 © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 6 Front panel components ..........................6 Front panel LEDs ............................6 System board components.......................... 7 Mezzanine connector definitions ....................... 8 System maintenance switch....................... 8 System maintenance switch procedures ....................8 HP c-Class Blade SUV Cable........................10 Operations..........................
  • Page 4 Accessing a server blade with local KVM ..................39 Accessing a server blade with local media devices ................39 Configuration and utilities ......................41 Server blade deployment tools ........................41 Software drivers and additional components ..................41 HP BladeSystem c-Class Advanced management ................41 Network-based PXE deployment ......................
  • Page 5 Prepare the server for diagnosis ...................... 64 Service notifications..........................65 Loose connections ........................... 65 Troubleshooting flowcharts ........................65 Start diagnosis flowchart ........................ 66 General diagnosis flowchart ......................67 Server blade power-on problems flowchart ..................69 POST problems flowchart ....................... 71 OS boot problems flowchart ......................

  • Page 6: Component Identification

    Component identification Front panel components Item Description HP c-Class Blade SUV Cable connector Serial label pull tab Server blade release lever button Power On/Standby button Server blade release lever Front panel LEDs Component identification 6...

  • Page 7: System Board Components

    Item Description Status UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management Internal health LED Green = Normal Flashing = Booting Amber = Degraded condition Red = Critical condition Flex-10 NIC 1 LED Green = Network linked Green flashing = Network activity Off = No link or activity...

  • Page 8: Mezzanine Connector Definitions

    Item Description SD card slot System battery Enclosure connector Battery tray Mezzanine connector 1 (Type I only) Mezzanine connector 2 (Type I or Type II) TPM connector System maintenance switch Processor socket 2 Processor socket 1 The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL490c G6 Server Blade Installation Instructions that ship with the server blade.

  • Page 9: Clearing The System Configuration

    Clearing the system configuration RBSU can be used to restore the factory default configuration. For more information, see "HP ROM-Based Setup Utility (on page 48)." If the system is unable to boot into RBSU, use the following steps to clear the system configuration: Power down the server blade (on page 11).

  • Page 10: Hp C-Class Blade Suv Cable

    HP c-Class Blade SUV Cable Item Connector Description Server blade For connecting to the SUV connector on the server blade front panel Video For connecting a video monitor For connecting up to two USB devices Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Component identification 10...

  • Page 11: Operations

    Operations Power up the server blade The HP BladeSystem Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: •...

  • Page 12: Remove The Server Blade

    without exiting applications and the OS. This is an emergency method to force a shutdown in the event of a hung application. • Use the HP BladeSystem Onboard Administrator GUI to initiate a shutdown: Select the Enclosure Information tab, then select the Overall checkbox in the Device Bays item. Initiate a shutdown from the Virtual Power menu: —...

  • Page 13: Remove The Access Panel

    CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure. Improper grounding can cause ESD. Remove the access panel To remove the component: Power down the server blade (on page 11). Remove the server blade (on page 12). Press the access panel release button.

  • Page 14: Setup

    Setup Overview To install a server blade, complete the following steps: Install and configure an HP BladeSystem c-Class enclosure. Install any server blade options. Install interconnect modules in the enclosure. Connect the interconnect modules to the network. Install a server blade. Complete the server blade configuration.

  • Page 15: Interconnect Bay Numbering And Device Mapping

    Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals. Server blade signal Interconnect bay Interconnect bay labels Flex-10 NIC 1 (embedded) Flex-10 NIC 2...
  • Page 16 • HP BladeSystem c3000 Enclosure and Tower Enclosure Server blade signal Interconnect bay Interconnect bay Notes number label Flex-10 NIC 1, 2 — (embedded) Mezzanine 1 Four port cards connect to bay 2 Mezzanine 2 • Four port cards • Ports 1 and 3 connect to bay 3 •...

  • Page 17: Connecting To The Network

    Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network. Two types of interconnect modules are available for HP BladeSystem c-Class enclosures: Pass-thru modules and switch modules.
  • Page 18 Remove the enclosure connector cover. Prepare the server blade for installation. Setup 18...

  • Page 19: Completing The Configuration

    Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure. Setup 19...

  • Page 20: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 21: Memory Options

    For hard drive connector locations, see "System board components (on page 7)." Connect and route the cables. Install the access panel (on page 13). Install the server blade ("Installing a server blade" on page 17). Memory options IMPORTANT: This server blade does not support mixing RDIMMs and UDIMMs. Attempting to mix these two types causes the server to halt during BIOS initialization.

  • Page 22: Memory Subsystem Architecture

    • Single- and dual-rank PC3-10600 (DDR-1333) DIMMs operating at 1333 and 1066 MHz • Quad-rank PC3-8500 (DDR-1067) DIMMs operating at 1066 MHz Depending on the processor model, the number of DIMMs installed, and whether UDIMMs or RDIMMs are installed, the memory clock speed may be reduced to 1066 or 800 MHz. For more information on the effect of DIMM slot population, see "General DIMM slot population guidelines (on page 25)."...

  • Page 23: Memory Configurations

    The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition Size —...

  • Page 24: Rdimm Maximum Memory Configurations

    Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server blade boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 48)." For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com).

  • Page 25: General Dimm Slot Population Guidelines

    Lockstep mode uses channel 1 and channel 2. Channel 3 is not populated. Because channel 3 cannot be populated when using Lockstep mode, the maximum memory capacity is lower than Advanced ECC mode. Memory performance with Advanced ECC is also slightly higher. General DIMM slot population guidelines Observe the following guidelines for all AMP modes: •...

  • Page 26: Mirrored Memory Population Guidelines

    Mirrored Memory population guidelines For Mirrored Memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 25). • Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for any processor. •...

  • Page 27: Lockstep Memory Population Guidelines

    Lockstep Memory population guidelines For Lockstep memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 25). • Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for any processor. •...

  • Page 28: Installing Dimms

    Installing DIMMs WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To install the component: Power down the server blade (on page 11). Remove the server blade (on page 12). Remove the access panel (on page 13).

  • Page 29: Processor Option

    Install the DIMM. Install the DIMM baffle. Connect the hard drive cables. Install the access panel (on page 13). Install the server blade ("Installing a server blade" on page 17). Processor option WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 30 IMPORTANT: When installing the heatsink, align the guide pins on the processor retention bracket with the alignment holes in the heatsink. To install a processor: Update the system ROM. Locate and download the latest ROM version from the HP website (http://www.hp.com/support). Follow the instructions on the website to update the system ROM.
  • Page 31 IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the processor. Hardware options installation 31...
  • Page 32 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Close the processor socket retaining bracket and the processor retaining latch. Hardware options installation 32...

  • Page 33: Mezzanine Card Option

    Remove the thermal interface protective cover from the heatsink. CAUTION: To avoid damage to the system board, processor socket, and screws, do not overtighten the heatsink screws. Use the wrench supplied with the system to reduce the possibility of overtightening the screws. Install the heatsink.
  • Page 34 • Install Type II mezzanine cards only on mezzanine 2 connector. Optional mezzanine cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, see the system board components (on page 7). For mezzanine card signal mapping, see "Interconnect bay numbering and device mapping (on page 15)."...

  • Page 35: Hp Trusted Platform Module Option

    HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server blade. This procedure includes three sections: Installing the Trusted Platform Module board (on page 35). Retaining the recovery key/password (on page 36). Enabling the Trusted Platform Module (on page 37).

  • Page 36: Retaining The Recovery Key/Password

    CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

  • Page 37: Enabling The Trusted Platform Module

    key/password is required to enter Recovery Mode after BitLocker™ detects a possible compromise of system integrity. To help ensure maximum security, observe the following guidelines when retaining the recovery key/password: • Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the server blade.

  • Page 38: Cabling

    Cabling Hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade.

  • Page 39: Accessing A Server Blade With Local Kvm

    Numerous configurations are possible. This section offers two possible configurations. For more information, see "USB support and functionality (on page 56)." Accessing a server blade with local KVM For this configuration, a USB hub is not necessary. To connect additional devices, use a USB hub. CAUTION: Before disconnecting the SUV cable from the connector, always squeeze the release buttons on the sides of the connector.
  • Page 40 Connect the SUV cable to the server blade. Connect the video connector to a monitor. Connect a USB hub to one USB connector. Connect the following to the USB hub: USB CD/DVD-ROM drive USB keyboard USB mouse USB diskette Item Description Monitor USB mouse...

  • Page 41: Configuration And Utilities

    Configuration and utilities Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades: • Health and Wellness driver and IML viewer • iLO 2 Management interface driver • Rack infrastructure interface service For Microsoft®...

  • Page 42: Network-Based Pxe Deployment

    To connect to the server blade using iLO 2, install the server blade in an enclosure. HP BladeSystem Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the server blade. The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides web- based status for the HP BladeSystem configuration.
  • Page 43 TCP/IP networking and an IP address compatible with one of the following: the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address CD-ROM drive, CD/DVD-ROM drive, and/or diskette drive Any of the following Java™ Runtime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08...

  • Page 44: Deployment Methods

    Deployment methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 44) • CD-ROM deployment (on page 45) • Diskette image deployment (on page 46) •...

  • Page 45: Cd-Rom Deployment

    configuration process. This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit).

  • Page 46: Diskette Image Deployment

    Windows Server® 2003 cannot be installed from a USB CD-ROM on the HP c-Class Blade SUV Cable if the hard drive is completely blank (no partitions defined). To install Windows Server® 2003, use one of the following methods: • Make a partition on the hard drive that Windows Server® 2003 will be loaded on. •...

  • Page 47: Configuration Tools

    Click the Virtual Devices tab. Select Virtual Media. Use the Virtual Media applet to select the local diskette or image file and connect the Virtual CD to the server blade. Use the iLO 2 Virtual Power Button feature to reboot the server blade. After the server blade boots, follow the normal network installation procedure for the OS.

  • Page 48: Hp Rom-Based Setup Utility

    • Installing software drivers directly from the CD. With systems that have internet connection, the SmartStart Autorun Menu provides access to a complete list of ProLiant system software. • Enabling access to the Array Configuration Utility (on page 50), Array Diagnostic Utility (on page 58), and Erase Utility (on page 52) SmartStart is included in the HP ProLiant Essentials Foundation Pack.

  • Page 49: Boot Options

    intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server. NOTE: The server may not support all the following examples. NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array.

  • Page 50: Array Configuration Utility

    Select System Options. Select Advanced Memory Protection. Select Mirrored Memory with Advanced ECC Support. Press the Enter key. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on mirrored memory, see the white paper on the HP website (http://h18000.www1.hp.com/products/servers/technology/memoryprotection.html).

  • Page 51: Re-Entering The Server Serial Number And Product Id

    The utility also provides support for the following functions: • Reconfiguring one or more logical drives • Viewing the current logical drive configuration • Deleting a logical drive configuration • Setting the controller to be the boot controller If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller configuration, refer to the controller user guide.

  • Page 52: Rompaq Utility

    ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS) or Lights-Out 100 firmware. To upgrade the firmware, insert a ROMPaq diskette into the diskette drive or ROMPaq USB Key into an available USB port and boot the system. The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions.

  • Page 53: Hp Systems Insight Manager

    For more information, and to download the utility, refer to the StorageWorks L&TT website (http://h18006.www1.hp.com/products/storageworks/ltt). HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a web browser. HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices.

  • Page 54: Hp Insight Remote Support Software

    The Vulnerability and Patch Management Pack is an all-in-one vulnerability assessment and patch management tool. It enables you to gain the upper hand in the war against hackers, worms, and Trojan software that exploit software security vulnerabilities by: • Enhancing system lifecycle management by incorporating vulnerability assessment and patching as integral parts of the system management process.

  • Page 55: Hp Proliant Essentials Performance Management Pack

    HP ProLiant Essentials Performance Management Pack HP ProLiant Essentials Performance Management Pack (PMP) is an integrated performance management solution that detects and analyzes hardware bottlenecks on HP ProLiant servers, select HP Integrity servers and MSA500/MSA1000/MSA1500 shared storage devices. PMP provides the tools you need to receive proactive notification of building bottlenecks, and debug existing performance issues.

  • Page 56: Hp Insight Control Linux Edition

    HP Insight Control Linux Edition HP Insight Control Linux Edition is an all-in-one software package that provides Linux-based management and deployment capabilities for the HP BladeSystem and its c-Class and p-Class ProLiant server blades. Built on Linux, the software includes an easy-to-use interface customized for blades and optimized for Linux users.

  • Page 57: Internal Sd Support

    Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data. External USB functionality HP provides external USB support to enable local connection of USB devices for server blade administration, configuration, and diagnostic procedures.

  • Page 58: Hp Insight Server Migration Software For Proliant

    NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To download the latest version, see the HP website (http://www.hp.com/support). HP Insight Server Migration software for ProLiant The HP Insight Server Migration software for ProLiant (SMP) enables administrators to upgrade or replace an existing server blade through server migration.

  • Page 59: Remote Support And Analysis Tools

    Remote support and analysis tools HP Insight Remote Support software HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X 7, so you can spend less time solving problems and more time focused on your business. You can have your systems remotely monitored for hardware failure using secure technology that has been proven at thousands of companies around the world.

  • Page 60: Proliant Support Packs

    IMPORTANT: Always perform a backup before installing or updating device drivers. ProLiant Support Packs PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management agents. Refer to the PSP website (http://h18000.www1.hp.com/products/servers/management/psp.html). Operating system version support Refer to the operating system support matrix (http://www.hp.com/go/supportos). HP Smart Update Manager The HP Smart Update Manager enables system administrators to upgrade ROM images efficiently across a wide range of servers and options.

  • Page 61: Change Control And Proactive Notification

    Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn). Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.

  • Page 62: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem- specific flowcharts to help you navigate complex troubleshooting processes.

  • Page 63: Important Safety Information

    Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

  • Page 64: Symptom Information

    WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 65: Service Notifications

    Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem. You must have the appropriate Health Drivers and Management Agents installed on the server. To verify the server configuration, connect to the System Management homepage and select Version Control Agent.

  • Page 66: Start Diagnosis Flowchart

    • Server blade power-on problems flowchart (on page 69) • POST problems flowchart (on page 71) • OS boot problems flowchart (on page 73) • Server fault indications flowchart (on page 75) Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Item Refer to "General diagnosis flowchart (on page 67)"...

  • Page 67: General Diagnosis Flowchart

    General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item "Symptom information (on page 64)" "Loose connections (on page 65)"...
  • Page 68 Item "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Maintenance and service guides for p-Class server blades, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info) •...

  • Page 69: Server Blade Power-On Problems Flowchart

    Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 69...
  • Page 70 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty power supply • Loose or faulty power cord •...

  • Page 71: Post Problems Flowchart

    POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component •...
  • Page 72 Item Refer to Server blade power-on problems flowchart (on page 69) "POST error messages and beep codes (on page 77)" "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Symptom information (on page 64)"...

  • Page 73: Os Boot Problems Flowchart

    OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to attach virtual devices remotely to mount the SmartStart CD on the server blade. • Use an HP c-Class Blade SUV Cable and drive to connect to the server blade, and then restart the server blade.
  • Page 74 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) "POST problems flowchart (on page 71)" • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...

  • Page 75: Server Fault Indications Flowchart

    * See the server blade OS boot problems flowchart (on page 73) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 53) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 75...
  • Page 76 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Item "Management agents (on page 53)"...

  • Page 77: Post Error Messages And Beep Codes

    POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.

  • Page 78: Battery Replacement

    Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.

  • Page 79: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 80: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 81: Canadian Notice (Avis Canadien)

    EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g.

  • Page 82: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 83: Chinese Notice

    Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1.

  • Page 84: Taiwan Battery Recycling Notice

    Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 85: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 86: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 60°C (-40°F to 140°F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30°C (86°F) Relative humidity (noncondensing)** Operating 10% to 90% Shipping 10% to 90% Storage...

  • Page 87: Technical Support

    Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages •...
  • Page 88 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. NOTE: Some HP parts are not designed for customer self repair.
  • Page 89 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
  • Page 90 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
  • Page 91 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 92 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
  • Page 93 Technical support 93...
  • Page 94 Technical support 94...

  • Page 95: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Advanced Memory Protection Automatic Server Recovery Customer Self Repair DHCP Dynamic Host Configuration Protocol HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 Integrated Management Log ISEE Instant Support Enterprise Edition Network Bootstrap Program ORCA Option ROM Configuration for Arrays OSEM...
  • Page 96 physical to virtual Performance Management Pack POST Power-On Self Test ProLiant Support Pack Preboot Execution Environment RBSU ROM-Based Setup Utility Rapid Deployment Pack SMP - P2P Server Migration Pack - Physical to ProLiant serial, USB, video TFTP Trivial File Transfer Protocol unit identification universal serial bus virtual to physical...
  • Page 97 Version Control Agent Virtual Machine WEBES Web-Based Enterprise Service Wired for Management Acronyms and abbreviations 97...

  • Page 98: Index

    Index configuring AMP modes 49, 50 connecting to the network 17 connection problems 65 access panel 13 connectors 6, 8 additional information 62 contact information 87 Advanced ECC memory 24, 25 contacting HP 87 ASR (Automatic Server Recovery) 51 creating a disk image 46 authorized reseller 87 CSR (customer self repair) 87 auto-configuration process 48...
  • Page 99 firmware upgrade utility, troubleshooting 62 installing hardware 20 flowcharts 65, 66, 67, 69, 71, 73, 75 installing operating system 44 front panel components 6 installing server blade 14 front panel LEDs 6 installing server blade options 20 installing the access panel 13 Integrated Lights-Out 2 (iLO 2) 11, 41, 52 Integrated Management Log (IML) 58 general diagnosis flowchart 67...
  • Page 100 operating systems 60 SAN configuration 47 operations 11 scripted installation 44 Option ROM Configuration for Arrays (ORCA) 50 serial connector 10 options installation 14, 20 serial label pull tab 6 ORCA (Option ROM Configuration for Arrays) 50 serial number 51 OS boot problems flowchart 73 series number 79 server blade handle 6...
  • Page 101 troubleshooting, firmware upgrade utility 62 UID LED 6 updating drivers 41 updating the system ROM 56 updating, FCA device driver 47 USB connectors 7, 10 USB devices 38 USB support 56 utilities 41 utilities, deployment 44, 48 video connector 10 video connector cabling 10 virtual CD/DVD-ROM 45 virtual floppy 46...

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