Related Manuals for HP ProLiant BL495c G6
Summary of Contents for HP ProLiant BL495c G6
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Page 1: User Guide
HP ProLiant BL495c G6 Server Blade User Guide Part Number 575066-001 June 2009 (First Edition) - Page 2 © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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Page 3: Table Of Contents
Cabling ............................. 30 Hard drive cabling ..........................30 Using the HP c-Class Blade SUV Cable ...................... 30 Connecting locally to a server blade with video and USB devices..............30 Accessing a server blade with local KVM ..................31 ... - Page 4 Management Agents........................45 HP ProLiant Essentials Virtualization Management Software ..............45 HP ProLiant Essentials Vulnerability and Patch Management Pack ............45 HP Insight Server Migration software for ProLiant ................46 HP ProLiant Essentials Performance Management Pack ............... 46 ...
- Page 5 Specifications ..........................77 Environmental specifications ........................77 Server blade specifications ........................77 Technical support........................78 Before you contact HP..........................78 HP contact information ..........................78 Customer Self Repair ..........................78 Acronyms and abbreviations......................86 Index............................
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Page 6: Component Identification
Component identification Front panel components Item Description Local I/O connector Serial label pull tab Server blade handle button Power On/Standby button Server blade handle Component identification 6... -
Page 7: Front Panel Leds
Front panel LEDs Item Description Status UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management Internal health LED Green = Normal Flashing = Booting Amber = Degraded condition Red = Critical condition Flex10 1 LED Green = Network linked Green flashing = Network activity... -
Page 8: System Board Components
System board components Item Description DIMM slots Hard drive data connector 2 Hard drive data connector 1 Hard drive power connector 1 Hard drive power connector 2 Internal USB connector System battery Enclosure connector Battery tray Mezzanine connector 1 (Type I only) Mezzanine connector 2 (Type I or Type II) System maintenance switch Processor socket 1... -
Page 9: System Maintenance Switch
Clearing the system configuration RBSU can be used to restore the factory default configuration. For more information, see "HP ROM-Based Setup Utility (on page 40)." If the system is unable to boot into RBSU, use the following steps to clear the system configuration: Power down the server blade (on page 11). -
Page 10: Hp C-Class Blade Suv Cable
If both the current and backup versions of the ROM are corrupt, return the system board for a service replacement. To switch to the backup ROM when the System ROM is not corrupt, use RBSU. HP c-Class Blade SUV Cable Item Connector... -
Page 11: Operations
When the server blade goes from the standby mode to the full power mode, the system power LED changes from amber to green. For more information about the enclosure, see the enclosure setup and installation guide on the HP website (http://www.hp.com/support). -
Page 12: Remove The Server Blade
• Use the enclosure GUI to initiate a shutdown: Select the Enclosure Information tab, then select th e Overall checkbox in the Device Bays item. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a controlled shutdown of applications and the OS. —... -
Page 13: Install The Access Panel
Install the access panel Place the access panel on top of the server blade. Slide the access panel forward until it clicks into place. Operations 13... -
Page 14: Setup
Installing an HP BladeSystem c-Class enclosure Before performing any server blade-specific procedures, install an HP BladeSystem c-Class enclosure. The most current documentation for server blades and other HP BladeSystem components is available at the HP website (http://www.hp.com/go/bladesystem/documentation). Documentation is also available in the following locations: •... -
Page 15: Interconnect Bay Numbering And Device Mapping
Mezzanine 1 3 and 4 Mezzanine 2 5 and 6 7 and 8 For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website (http://www.hp.com/go/bladesystem/documentation). Setup 15... - Page 16 Ports 1 and 3 connect to bay 3 • Ports 2 and 4 connect to bay 4 For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website (http://www.hp.com/go/bladesystem/documentation).
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Page 17: Connecting To The Network
Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network. Two types of interconnect modules are available for HP BladeSystem c-Class enclosures: Pass-thru modules and switch modules. -
Page 18: Completing The Configuration
Prepare the server blade for installation. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure. Setup 18... -
Page 19: Hardware Options Installation
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. -
Page 20: Memory Option
Advanced ECC. By default, the server is set to Advanced ECC Support. For more information, refer to "HP ROM-Based Setup Utility (on page 40)." For DIMM slot locations and bank assignments, see "System board components (on page 8)."... -
Page 21: Advanced Ecc Memory
• DIMMs must always be installed in pairs. • HP recommends installing DIMMs with the greatest capacity in the banks farthest from each populated processor first. • DIMMs installed in the same memory bank must have the same part nu mber. - Page 22 Remove the server blade (on page 12). Remove the access panel (on page 12). Disconnect the hard drive cables. Remove the DIMM baffle with the hard drives and cables in place. Open the DIMM slot latches. Hardware options installation 22...
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Page 23: Processor Option
Install the DIMM. Install the DIMM baffle. Connect the hard drive cables. Install the access panel (on page 13). Install the server blade ("Installing a server blade" on page 17). Processor option WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. - Page 24 Locate and download the latest ROM version from the HP website (http://www.hp.com/support). Follow the instructions on the website to update the system ROM. Power down the server blade (on page 11). Remove the server blade (on page 12). Remove the access panel (on page 12).
- Page 25 Open the processor retaining latch and the processor socket retaining bracket. IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the processor. The processor is designed to fit one way into the socket.
- Page 26 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Hardware options installation 26...
- Page 27 Close the processor retaining bracket and the processor retaining latch. Remove the thermal interface protective cover from the heatsink. CAUTION: To avoid damage to the system board, processor socket, and screws, do not overtighten the heatsink screws. Use the wrench supplied with the system to reduce the possibility of overtightening the screws.
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Page 28: Mezzanine Card Option
Optional mezzanine cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, see the system board components (on page 8). For mezzanine card signal mapping, see the HP ProLiant BL495c G6 Server Blade Installation Instructions that ship with this server blade. - Page 29 Remove the mezzanine connector cover. Install the mezzanine card. Press down on the connector to seat the board. Install the access panel (on page 13). Install the server blade ("Installing a server blade" on page 17). Hardware options installation 29...
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Page 30: Cabling
Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable connectors, see "HP c-Class Blade SUV Cable (on page 10)."... -
Page 31: Accessing A Server Blade With Local Kvm
Connect a USB keyboard to the second USB connector. Item Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade Video connector USB keyboard Accessing a server blade with local media devices Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM or a USB diskette. - Page 32 Connect the following to the USB hub: USB CD/DVD-ROM drive USB keyboard USB mouse USB diskette Item Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade USB hub USB keyboard USB CD/DVD-ROM drive or diskette drive Cabling 32...
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Page 33: Software And Configuration Utilities
Save the changes and exit the utility. HP is working with Linux providers to address this problem in future revisions of these operating systems. This option may not be required with newer revisions of Red Hat Enterprise Linux or SUSE Linux Enterprise Server. -
Page 34: Hp Bladesystem C-Class Advanced Management
The c-Class tab enables you to control specific se ttings for the HP BladeSystem. iLO 2 also provides web- based status for the HP BladeSystem configuratio For detailed information about iLO 2, refer to the HP Integrated Lights-Out User Guide on the HP website (http://www.hp.com/servers/lights-out). Network-based PXE deployment PXE is a component o f the Intel®... - Page 35 Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08 1.4.1 for Windows® users only 1.4.2 for Linux users only Access the Java™ Runtime Environment versions at the HP website (http://java.sun.com/products/a rchive/index.html • DHCP server (IP address assign ment) AMD Athlon™ XP processor (700 MHz or greater recommended), AMD Athlon™...
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Page 36: Deployment Methods
34)." NOTE: Actual NIC numeration depends on several factors, including the OS installed on the server blade. HP recommends using one of the following methods for PXE deployment: • HP ProLiant Essentials RDP ("HP ProLiant Essentials R apid Deployment Pack"... -
Page 37: Smartstart Scripting Toolkit
It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp). -
Page 38: Diskette Image Deployment
Use iLO 2 to create an image file of the boot CD. Copy the image of the boot C D to a location on the network or the client PC hard drive. Remotely access the server blade through iLO 2. See "HP BladeSystem c-Class advanced management ( on page 34)."... -
Page 39: Configuration Tools
With this method, the disk is more generic and integrates with an existing network OS installation process. For more information, refer to "HP BladeSystem c-Class advanced management (on page 34)." To operate properly, the server bla de must have a supported OS. For the latest information on a... -
Page 40: Hp Rom-Based Setup Utility
Configuring memory options • guage selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using R SU To u e RBSU, use the following keys: •... -
Page 41: Boot Options
RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation C or the HP website (http://www.hp.com/support/smartstart/documentation). Boot options Near the end of the boot process, the boot options screen is displayed. -
Page 42: Array Configuration Utility
Internet Explorer 5.5 (with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information. For more information, refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.co... -
Page 43: Re-Entering The Server Serial Number And Product Id
ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU. -
Page 44: Rompaq Utility
It also ovide eamless integration with HP hardware support by generating and emailing support tickets th delive a s napshot of the storage system. Software and configuration utilities 44... -
Page 45: Hp Systems Insight Manager
You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SATA hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim). -
Page 46: Hp Insight Server Migration Software For Proliant
(desired state) of patches. The Vulnerability and Patch Management Pack and HP SIM can be installed on a single server (referred as a shared configuration) or on a separate server (referred to as a distributed configuration). -
Page 47: Hp Insight Control Environment Suites
For more information about Insight Control Environment suites, see the HP website (http://www.hp.com/go/ice). HP Insight Control Linux Edition HP Insight Control Linux Edition is an all-in-one software package that provides Linux-based management and deployment c apabilities for the HP BladeSystem and its c-Class and p-Class ProLiant server blades. -
Page 48: Usb Support And Functionality
Externa l USB functionality HP provides external USB support to enable local connection of USB devices for server blade administration, configuration, and diagnostic procedures. For more information, see "Using the HP c- Class Blade SUV Cable (on page 30)."... -
Page 49: Diagnostic Tools
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the SmartStart CD. HP Insight Diagnostics Online Edition is a web-based application that captures syste m configuration and other related data needed for effective server blade management. -
Page 50: Array Diagnostic Utility
Array Di agnostic Utility The H P Array Diagnostics Utility is a web-based application that creates a report of all HP storage contr ollers and disk drives. This report provides vital information to assist in identifying faults or conditions that m ay require attention. -
Page 51: Proliant Support Packs
To download the tool and for more information, see the HP website (http://www.hp.com/support). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. -
Page 52: Care Pack
Care Pack HP Care Pack Services offer u pgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support pac kages that help you make the most of your server investments. Refer to the Care Pack website (http://www.hp.com/hps/carepack/servers/cp_proliant.html... -
Page 53: Troubleshooting
Troubleshooting Troubleshooting resources The HP ProLiant S rvers Troubleshooting Guide provides procedures fo r resolving common problems and comprehensive co urses of action for fault isolation and identification, error message interpretation, issue resolution, and so ftware maintenance on ProLiant servers and server blades. This guide includes problem- specific flowcharts to help you navigate complex troubleshooting processes. -
Page 54: Important Safety Information
Importa nt afety information Familiarize yo urself with the safety information in the following sect ions before troubleshooting the server. Importa nt safety information Before ser vicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. -
Page 55: Symptom Information
WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. -
Page 56: Service Notifications
Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 57)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General dia... -
Page 57: Start Diagnosis Flowchart
• Server blade power-on problems flowchart (on page 60) • POST problems flowchart (on page 62) • OS boot problems flowchart (on page 64) • erver fault indications flowchart (on page 66) Start diagnosis flowchart the follo wing flowchart to start the diagno stic process. -
Page 58: General Diagnosis Flowchart
Item "Symptom information (on page 55)" "Loose connections (on page 56)" "Service notifications (on page 56)" The most recent version of a particular server blade or option firmware is available on the HP Supp ort website (http://www.hp.com/support). Troubleshooting 58... - Page 59 HP website (http://www.hp.com/go /bladesystem/documentation • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support...
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Page 60: Server Blade Power-On Problems Flowchart
Server blade power-on problems flowchart Symptoms: • The server does not p ower on. • The system power LED is off or amber. Troubleshooting 60... - Page 61 • Faulty int ernal component Item "Component identification" Maintenance and service guides for c-Class server blades, lo cated on HP web site (http://www.hp.com/go/bladesystem/documentation) egrated Lights-Out User Guide located on th e HP website tp://www.hp.com/servers/lights-out) Troubleshooting 61...
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Page 62: Post Problems Flowchart
POST problems flowchart Symptoms: • Server does not complete POST The server has completed POST when the system attempts to access the boot device. NOTE: • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component •... - Page 63 Documentation CD or on the HP website (http://www.hp.com/support) "Symptom information (on page 55)" "General memory problems are occurring" in the HP ProLiant Servers oubleshootin g Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Hardware problems" in the HP ProLiant Servers Troubleshooting...
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Page 64: Os Boot Problems Flowchart
OS boot problems flowchart There are two ways to use SmartStart when diagno sing OS boot problems on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade. Symptoms: •... - Page 65 Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation "HP Insight Diagnostics (on page 49)" or in the HP ProLiant Servers ubleshooting Guide located on the Documentation CD or on the HP site (http://www.hp.com/support) •...
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Page 66: Server Fault Indications Flowchart
* See the server blade OS boot problems flowchart (on page 64) Server fault indications flowchart Symptoms: • Server boots, but a fault eve nt is reported by Insight Management Agents (on page 45) • r boots, but the internal health LED, external health LED, or component health LED is red Troubleshooting 66... - Page 67 Redundancy failure • m overtemperature condition Item " Management agents (on page 45)" or in the HP ProLiant Servers Troubleshooting Guide located on the Document ation CD or on the HP website (http://www.hp.com/support) • "Integrated Management Log (on page 49)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support)
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Page 68: Post Error Messages And Beep Codes
T error messages and beep codes For a complete listing of error message s, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/sup port WARNING:... -
Page 69: Battery Replacement
Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. -
Page 70: Regulatory Compliance Notices
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product namepla label, along w ith all required approval markings and information. -
Page 71: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only
• Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous qu ality improvement, calls may be recorded or monitored.) For questions rega rding this FCC declaration, contact us by mail or telephone: •... -
Page 72: Canadian Notice (Avis Canadien)
Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Ca using Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. -
Page 73: Japanese Notice
This symbol on the product or on its packaging ind icates that this product must not be disposed of with your other household waste. Instead, it is yo ur responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. -
Page 74: Laser Compliance
To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. -
Page 75: Taiwan Battery Recycling Notice
Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal. Regulatory compliance notices 75... -
Page 76: Electrostatic Discharge
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity fr om a finger or other conductor may damage system boards or other static -sensitive devices. -
Page 77: Specifications
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 60°C (-40°F to 140°F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30°C (86°F) Relative humidity (noncondensing)** Operating 10% to 90% Shipping 10% to 90% Storage... -
Page 78: Technical Support
CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. - Page 79 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
- Page 80 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
- Page 81 Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP.
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Page 82: Customer Self Repair
HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase... - Page 83 HP para que um técnico o ajude por telefone. A HP especifica nos materiai s fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em qu e isso for necessário, é...
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Page 86: Acronyms And Abbreviations
Advanced Memory Prote c tion Automatic Server Recovery Customer Self Repair DHCP Dynamic Host Configuration Protocol HP SIM HP Systems Insight Manager iLO 2 Integrated Lig hts-Out 2 Integrated Management Log Network Bootstra p Program ORCA Option ROM Configur... - Page 87 POST Power-On Self Test ProLiant Support Pack Preboot Execution Environment RBSU ROM-Based Setup Utility Rapid Deployment Pack serial, USB, video TFTP Trivial File Transfer Protocol unit identification universal serial bus virtual to phy sical virtua l to virtual Version Control Agent Wire d for Management Acronyms and abbreviations 87...
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Page 88: Index
HP Insight Diagnostics 49 Declaration of Conformity 71 HP Insight Remote Support software 50 loyment methods 33, 34, 36 HP Insight Server Migration Pack software for diagnosing problems 53, 58 ProLiant 46 diagnostic tools 39, 43, 44, 49 HP ProLiant Essentials Foundation Pack 45... - Page 89 HP ProLiant Essentials Performance Management O Pack 46 Online ROM Flash Component Utility 51 HP ProLiant Essentials Server Migration Pack 45 operating systems 51 HP ProLiant Essentials Virtualization Management operations 11 Software 45 options installation 14, 19 HP ProLiant Essentials Vulnerability and Patch...
- Page 90 server features and options 19 service notifications 56 SmartStart autorun menu 39 SmartStart Scripting Toolkit 37 SmartStart, overview 39 specifications 77 specifications, environmental 77 specifications, server 77 start diagnosis flowchart 57 static electricity 76 StorageWorks Library and Tape Tools (L&TT) 44 support 50, 78 support packs 39 supported operating systems 51...