If You Have A Problem - Hoover Steam cleaner Owner's Manual

4-5
Removing the filter
Turn steam cleaner OFF, unplug and
allow to cool.
Remove the water tank.
5. If you have a
problem
If a minor problem develops, it usually
can be solved quite easily when the
cause is found by using the checklist
below.
Problem: Indicator light not lit
Possible cause
Possible solution
• Not firmly plugged in.
• Plug in firmly.
• No voltage in wall plug.
• Check fuse or breaker.
• Blown fuse/tripped breaker.
• Replace fuse/reset breaker.
• Knob is turned OFF.
• Turn knob ON.
Problem: Indicator light is on, but
steam is not coming out
Possible cause
Possible solution
• Cleaner not warmed up and indi-
cator light is still flashing.
• Wait until the light has stopped
flashing.
• Knob is turned to lowest setting.
• Turn knob to higher setting.
• Water tank is empty.
• Turn steam cleaner OFF and add
water.
8
4-6
A
B
To remove the cartridge (A), press out-
ward on one of the two tabs (B) in the
body of the steam cleaner.
Lift up on cartridge and pull out.
Problem: Steam coming from
safety valve
Possible cause
Possible solution
• Possible obstruction in nozzle.
• Turn steam cleaner OFF and
unplug from electrical outlet.
Clean the nozzle hole with nozzle
cleaning pin.
Problem: Nozzle comes off during
use
Possible cause
Possible solution
• Nozzle not attached properly.
• Turn steam cleaner OFF, allow to
cool and reattach nozzle (Fig. 3-7).
Problem: Not able to install mop
handle
Possible cause
Possible solution
• The handle is not fully extended.
• Fully extend handle (Fig. 3-15).
4-7
B
C
To replace the cartridge filter, place flat
end (C) toward back wall of steam
cleaner as shown, and snap in place.
Return water tank as described in Fig.
3-3.
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest Hoover Factory Service Center
or Authorized Hoover Warranty
Service dealer (depot) by:
• checking the Yellow Pages under
"Vacuum Cleaners – Household"
OR–
• checking the list of Factory Service
Centers provided with this cleaner
OR–
• checking the Service section of
The Hoover Company on-line at
www.hoover.com
OR–
• calling 1-800-944-9200 for an auto-
mated referral of authorized service
outlet locations (U.S. only).
Do not send your cleaner to the Hoover
Company in North Canton for service,
this will only result in a delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720, Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the com-
plete model number when requesting
information or ordering parts. (The
model number appears on the bottom of
the cleaner.)