Installing Personocall Software; Configuration And Status - Plantronics CS50 User Manual

INST ALLING PERSONOCALL SOFTW ARE
Plantronics PerSonoCall software provides the link between your CS50-USB headset and
®
compatible softphone applications on your computer. PerSonoCall software provides the
ability to remotely detect and answer/end a call from your softphone application via the
headset call control button.
In addition PerSonoCall provides some basic configuration and status information about
the system.
Check the PerSonoCall compatibility list at www.plantronics.com/personocall for the
most current information on softphone compatibility. If your softphone is not currently
supported by PerSonoCall, please refer to page 11.
1. With the CD inserted, go to the PerSonoCall main screen and click on "Install the
PerSonoCall Software."
2. Your softphone may require you to choose which audio device you wish to use. Please
refer to softphone documentation for details.
NOTE: Once the CS50-USB is installed, it becomes the default audio device in your computer.
You can set preferences manually in the Windows
Audio Devices option in the control panel under the Audio tab.
NOTE: Once installed we recommend that you set PerSonoCall to launch whenever the
Windows operating system starts. .
®
System Tray Icons
After installing and running the software, one of the four system tray icons will appear
in the tray bar at the bottom of your screen showing status of headset communication
with PerSonoCall.
: No headset detected
: Headset detected, no radio link to base
: Headset detected, and radio link to base active
: Headset detected, and radio link to base is locked on
CONFIGURA TION AND ST A TUS
Right click on the headset system tray icon and choose "Options" . This will bring
up the PerSonoCall Basic Options and Current Status Screens.
Refer to online application help for explanation details on the PerSonoCall software.
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® operating system through the Sounds and
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Using CS50/60-USB with Microsoft
Office Communicator
In addition to the softphones and features supported via PerSonoCall, CS50/60-USB
models support the following features for Microsoft Office Communicator (MOC). Note:
MOC features are built-in to CS50/60-USB and do not require PerSonoCall software to be
installed to work with MOC.
Feature Action/description
Ring Detect/Answer - incoming
• If ringer switch in base is on, base will ring once to
MOC call while headset is in base
Ring Detect/Answer - incoming • Headset indicates incoming call from MOC; press
MOC call if headset is not in base
End a call
• Press headset Call Control button to end call or insert
• Press Call Control button, headset is activated and
Initiate a call from headset if
radio link is on (green light on
base is flashing)
Initiate a call from headset if • Press Call Control button once to turn on radio link,
radio link is off (green light on
base is NOT flashing)
Initiate a call from MOC • Place call from MOC, headset is activated automatically.
CS50/60-USB includes Intelligent Application Management logic that helps when a
PerSonoCall-supported softphone and MOC are used on the same computer.
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indicate incoming call. Lift headset and press headset
call control button to answer.
headset Call Control button to answer.
headset into base.
dialtone is heard; place call from MOC.
then press again. This will cause the MOC window to
come to the foreground and dialtone is heard; place call
from MOC.
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