Plantronics CS50 Troubleshooting Manual
Plantronics cs50: supplementary guide
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Also See for CS50:
- User manual (31 pages) ,
- Product information (9 pages) ,
- Quick start manual (2 pages)
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User Manual
T
SYMPTOM
I cannot hear caller/dial tone.
2
3
11
Callers cannot hear me.
13
12
*
1
2
details of corresponding numbered features.
ROUBLESHOOTING
SUGGESTION
•
•
4
•
•
•
•
•
•
... refer to Quick Start Guide (QSG) for
3
Check that all cords and jacks are
connected correctly.
Check that the base has power
(power indicator
the headset battery is fully charged.
Try other telephone configuration
dial
settings on the base unit.
4
Ensure the selected number is
directly in line with the horizontal
position indicator. See Step 4.4 in
the QSG.
Ensure you are in headset mode.
Press the talk button to select
correct mode.
The talk indicator
base is on (green).
Select another listen volume
master
setting on the base.
11
Try other telephone configuration
dial
settings on the base unit.
4
Ensure the selected number is
directly in line with the horizontal
position indicator. See Step 4.4 in
the QSG.
Increase the speak volume fine
tune
on the base unit.
13
If the volume is still too low,
increase the talk volume master
setting
on the bottom of the
12
base unit.
Check that the mute function is off.
See Step 5.2 in the QSG.
1
* is red) and
3
light on the
2
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Summary of Contents for Plantronics CS50
- Page 1 Check that all cords and jacks are connected correctly. • Check that the base has power (power indicator the headset battery is fully charged. • Try other telephone configuration dial settings on the base unit. Ensure the selected number is directly in line with the horizontal position indicator.
- Page 2 SYMPTOM Receive sounds distorted. •Move the CS50 base unit further away People I talk to can hear a buzz in the background. I can hear beeps in the headset. SUGGESTION from telephone or computer. •If your telephone has a receive volume control, lower your telephone volume until the distortion disappears.
- Page 3 4. • Try to re-establish a link by pressing the headset talk button. If that does not work, try resetting the base unit. See Step 4 of System Reset on page 5. Last, try the whole System Reset procedure on page 5.
- Page 4 The headset and base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit then the units must be re-subscribed as follows: UBSCRIPTION Return the headset to the headset charge cradle.
-
Page 5: Maintenance
The Plantronics Technical Assistance Center (TAC) is ready to assist you! Dial (800) 544-4660 x 5538 Sunday 5 . through Friday, 5 the Support section of our website at www.plantronics.com. Contact TAC for accessibility information. YSTEM ESET and the mute control...