Error Sub-Code Descriptions; Robotic Error Sub-Codes - HP StorageWorks 1/8 User's And Service Manual

Error code
F5
F6
F7
F8
F9
FA
FB
FC
FD
1
Gripper: The part of the robotics assembly that pinches media in order to grip it.
2
Slider: The part of the robotics assembly that plunges in and out for get and put operations.
3
Elevator: The part of the robotics assembly that moves in the vertical direction.
4
Rotation: The part of the robotics assembly that turns the robot to face each magazine and the drive.
5
Sled: The part of the robotics assembly that moves the robot towards the OCP or back towards the
drive.

Error sub-code descriptions

Table 33 Robotic error sub-codes
Sub-code
01
142 Troubleshooting
Description
Time allotted for drive unloading exceeded
No drive installed. A tape drive has never
been installed.
Support ticket download from drive not
possible.
Invalid drive command
Invalid drive parameter
SDCI microcode error
Drive logged out
Internal SCSI command failed with check
condition
Internal SCSI command timeout
Description
Mechanical initialization failure
Details and solution
• Retry the operation.
• Attempt the Force Tape Eject process.
Once the tape cartridge is ejected, unlock
the magazine holding the cartridge and
inspect the cartridge for damage. Discard
the tape cartridge if it is damaged. (See
Forcing the drive to eject a tape (Sup-
port > Force Drive To Eject
Tape)" on page 105).
• If a tape drive is installed, re-seat it by
removing it and replacing it.
• Upgrade the tape drive firmware to the
current version and try to download the
support ticket again.
• Use the OCP or RMI to power cycle the
tape drive and then retry the operation.
• Attempt to use L&TT to get the tape drive
support ticket.
• Update the tape drive firmware to the
current version.
• Try the operation again.
• If the error occurs again contact HP cus-
tomer support.
• Update the tape drive firmware to the
current version.
• Try the operation again.
• If the error occurs again contact HP cus-
tomer support.