Troubleshooting - Kenwood KMM-100 Instruction Manual

TROUBLESHOOTING

Symptom
Sound cannot be heard.
"PROTECT" appears and no
operations can be done.
• Sound cannot be heard.
• The unit does not turn on.
• Information shown on the
display is incorrect.
The unit does not work at all.
• Radio reception is poor.
• Static noise while listening to
the radio.
"NA FILE" appears.
"READ ERROR" appears.
"NO DEVICE" appears.
"COPY PRO" appears.
"NO MUSIC" appears.
"NA DEVICE" appears.
"USB ERROR" appears.
"iPod ERROR" appears.
"READING" keeps flashing.
The number of songs
contained in the "SONGS"
category of this unit is different
from the iPod/iPhone.
Correct characters are not
displayed (e.g. album name).
"ADD ERR" or "SEARCH ERR"
"CHK DEVICE"
"NO SKIPS"
"NO STATIONS"
"STATION LIM"
"UPGRADE APP"
Remedy
• Adjust the volume to the optimum level.
• Check the cords and connections.
Check to be sure the terminals of the speaker wires are insulated properly, then
reset the unit. If this does not solve the problem, consult your nearest service
center.
Clean the connectors. ( 12)
Reset the unit. ( 3)
• Connect the antenna firmly.
• Pull the antenna out all the way.
Make sure the media contains supported audio files.
Copy the files and folders onto the USB device again. If this does not solve the
problem, reset the USB device or use another USB device.
Connect a USB device, and change the source to USB again.
A copy-protected file is played.
Connect a USB device that contains playable audio files.
Connect a supported USB device, and check the connections.
• Remove the USB device, turn the unit off, then turn it on again.
• Try to connect another USB device.
• Reconnect the iPod.
• Reset the iPod.
Do not use too many hierarchical levels or folders.
Podcast files are not counted on this unit as this unit does not support the
playback of podcast files.
This unit can only display uppercase letters, numbers, and a limited number of
symbols.
New station creation is unsuccessful.
Check the Pandora application on your device.
The skip limit has been reached.
No station is found.
The number of registered stations has reached it's limit. Retry after deleting an
unnecessary station on your device.
Make sure you have installed the latest version of the Pandora application on
your device.
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