Troubleshooting - Radio Shack AFX-500 Owner's Manual

TROUBLESHOOTING

We do not expect you to have any problems with your AFX-500, but if you do, the following suggestions might help.
Problem
In automatic mode, fax calls are transferred to the
phone or answering machine.
In semiautomatic mode, fax calls are transferred to
the phone or answering machine.
Faxes are not received with an answering machine
connected.
Fax calls are not transferred to the fax when the
phone is answered by a person.
The power indicator does not light.
The power indicator flashes.
No dial tone on a phone connected to the AFX-500.
If you still have problems, disconnect the AFX-500. If other phones on the same line work properly, the fault is in this telephone
device e or its installation. If you cannot find the problem, take the AFX-500 to your local RadioShack store for assistance.
20
Suggestion
The sending fax did not send a fax alert tone.
Tell the sender to wait until the answering machine
answers, then enter # 1 1 on a touch-tone phone before
sending the fax.
Tell the sender to wait until the answering machine
answers, then enter # 1 1 on a touch-tone phone before
sending the fax.
Change your answering machine's outgoing message to
include 4 seconds of silence at the beginning (only for
semiautomatic mode).
Be sure your fax machine is set to answer on fewer rings
than your answering machine.
The sending fax did not send a fax alert tone. Press # 1 1
on a touch-tone phone connected to the same line, or dial
3 on a pulse (rotary) phone connected directly to the AFX-
500, then hang up.
Be sure the AC adapter is properly connected.
This is normal during a call. Otherwise, check that the line
cord between the
TEL LINE
erly connected.
Be sure all the line cords connecting phone devices to the
AFX-500 are securely connected to the correct jacks.
jack and the wall jack is prop-