Things To Check Before You Call For Service - Culligan Gold Series Owner's Manual

Things to
If you unexpectedly experience hard water, make these simple checks before calling your Culligan
dealer. One of the following conditions may be the reason for your interruption of service.
Check Before
Calling for
Important
Service
If any of the following conditions is found, the water conditioner should be manually recharged
according to instructions on page 28 after you have corrected the problem.
Power Supply
Check your power supply cord. Is it plugged fully into the electric outlet? Be certain that the outlet
is not controlled by a wall switch which has been turned off. Reset conditioner to proper time of day
and then plug in.
Blown Fuse
Check the house fuse or circuit breaker panel. Replace a blown-out fuse or reset an open circuit breaker.
Power Failure
Any interruption in your power supply or time changes - such as daylight savings - will disrupt your
conditioner's recharge schedule by causing the timer to run off-schedule. Reset timer to proper time
of day.
Bypass Valves
Check to see if they are in the proper position. Cul-Flo-Valv Bypass, if used, should be in the "Push
®
service" position (see page 42). If hand valves are used, see that inlet and outlet valve are opened
and that the bypass valve is closed.
No Water
If you aren't getting any water flow at all, make sure your water supply is working. Open a tap
ahead of the conditioner (outside tap) to see if you have any water pressure. If you have water
pressure, check the bypass valve. If it is in the Service position, put it into the bypass and call your
Culligan dealer for service.
Increased Usage
Guests, family additions, new water-using appliances, etc., all will result in more water usage and
will require more capacity from your conditioner. You can reprogram your recharging schedule by
following the directions on pages 22-26. Call your Culligan dealer for advice and save a service call.
Salt Supply
Check it. Refill if necessary and wait approximately 4 hours for salt to dissolve before initiating a
recharge cycle.
Salt Bridging
Salt bridging occurs when a space is formed between the salt and the water underneath, preventing
the salt from dissolving to make brine. No brine, no soft conditioned water!
High humidity and/or use of some brands of purified salt products may cause a salt bridge to form.
The best way to check and eliminate a salt bridging problem is to take a broom handle or similar
instrument and make a mark 34 inches from the end. Then carefully begin to probe down through
the salt with the instrument. Should an obstruction be found before the mark on your instrument
reaches the rim of the salt storage tank, a salt bridge is likely to have formed. Continue to probe and
break the salt bridge completely.
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