Brother ADS-2000 User Manual page 92

Scanning Difficulties
The document is
jammed.
The scan quality is
poor.
The machine pauses
for about 3 seconds
between each page
when scanning.
file:///C|/Documents%20and%20Settings/mcampbell.AM/My%20Documents/ADS2000solutions/chapter7_5.html[3/11/2013 10:23:51 AM]
• The document is sticky or has a
sticky note on it, which caused an
overlap.
• Paper dust has accumulated on the
surface of the Pick-up Roller or
Separation Pad.
• There are foreign objects in the
document feeder.
• Your document is not acceptable for
the machine.
• Paper dust has accumulated on the
surface of the Pick-up Roller or
Separation Pad.
• Paper dust has accumulated on the
surface of the glass strips inside the
machine.
• Newspapers or magazines were
scanned with the Bleed Through
Prevention/Base Color Removal
feature and with a low resolution.
The machine has entered motor save
mode. If you scan continuously, the
internal temperature of the machine
may increase, causing the machine to
enter motor save mode.
Note
The length of the pause may vary
depending on the scanning
conditions.
• Use the Carrier Sheet to scan the overlapped
document.
• Clean the Separation Pad and Pick-up Roller.
See Clean the Scanner.
• Remove any foreign objects or ripped paper from
the document feeder.
• Make sure your document is acceptable for the
machine. See Acceptable
• Clean the Separation Pad and Pick-up Roller.
See Clean the Scanner.
• Clean the glass strips inside the machine. See
Clean the Scanner.
• Increase the scanner resolution by doing one of
the following:
• See Custom Scan Settings
ControlCenter4 Home Mode (Windows
follow the steps.
• See Change Scan Settings
ControlCenter4 Advanced Mode (Windows
and follow the steps.
• See Change Scan Settings
ControlCenter2 (Macintosh) and follow the
steps.
• See Change Scan to PC Settings
using the Scan to PC key (Windows
follow the steps.
• See Change Scan Settings
Scan to PC key (Macintosh) and follow the
steps.
• See Change Scan Settings
Scan to USB key and follow the steps.
This is normal and you may continue to scan. If you
scan continuously, the internal temperature of the
machine may increase, causing the machine to
enter motor save mode.
Document.
to scan using
®
) and
to scan using
®
)
to scan using
to scan
®
) and
to scan using the
to scan using the