VTech CS6114 Complete User's Manual page 37

Appendix
Troubleshooting
• The caller may not be callng from an area whch supports caller ID.
• Both your and the caller's telephone servce provders must use equpment
compatble wth caller ID servce.
• If you subscrbe to hgh-speed Internet servce (DSL - dgtal subscrber lne)
through your telephone lne, you must nstall a DSL flter between the telephone
lne cord and the telephone wall jack. The flter prevents nose and caller ID
problems caused by DSL nterference. Contact your DSL servce provder for
more nformaton about DSL flters.
Out of range or no pwr at base shows on the handset screen.
• The handset may be out of range. Move t closer to the telephone base.
• Make sure the power cord s securely plugged nto the telephone base. Use a
workng electrcal outlet not controlled by a wall swtch.
• Reset your telephone by unpluggng the power adapter from the telephone base.
Dsconnect the battery from the cordless handset. Wat for 15 seconds, then
plug n the power adapter and nstall the battery agan. Place the handset n the
telephone base and allow up to one mnute for the handset and telephone base
to synchronze.
• Other electronc products such as HAM rados and other DECT phones can
cause nterference wth your cordless phone. Try nstallng your phone as far
away as possble from these types of electronc devces.
New voicemail and
• If New voicemail and
sgnal from your telephone servce provder that you have a vocemal message
watng for you to retreve from them. Contact your telephone servce provder for
more nformaton on how to access your vocemal.
I cannot retrieve voicemail messages.
• If you subscrbe to vocemal servce from your telephone servce provder
(charges may apply), contact your telephone servce provder for more
nformaton on how to access your vocemal.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn't work.
• Make sure your computer s powered on.
• Make sure your Internet connecton s workng properly.
• Make sure that the software s nstalled and runnng for your nontradtonal
telephone servce.
show on the handset and I don't know why.
appear on the handset, your telephone has receved a
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