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Kodak D4000 User Giude

Duplex photo printer
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KODAK D4000 Duplex Photo Printer
D4000 Duplex Photo Printer
User Guide
March 2011

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Table of Contents
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Summary of Contents for Kodak D4000

  • Page 1 KODAK D4000 Duplex Photo Printer D4000 Duplex Photo Printer User Guide March 2011...
  • Page 2 Eastman Kodak Company Rochester, New York 14650 © Eastman Kodak Company, 2011 Kodak and XtraLife are trademarks of Eastman Kodak Company. P/N 4J7760_en-gb...

  • Page 3: Table Of Contents

    Table of Contents 1 Setting Up the Printer Package Contents............................1-1 Preparing the Printer for Use ........................1-2 Inserting the Exit Tray and the Trim Tray ...................1-2 Connecting the Power Cable and the USB Cable................1-3 Turning On the Printer ..........................1-4 Handling and Storing the Paper and Ribbon....................
  • Page 4 Table of Contents Appendix B: Safety and Regulatory Information Important Safety Information ........................B-1 Safety Labels ..............................B-2 Regulatory and Safety Compliance ......................B-4 Safety ................................B-4 Electromagnetic Compatibility (EMC) ....................B-4 Noise Emission ............................B-5 Disposal...............................B-5 Index...

  • Page 5: Setting Up The Printer

    Setting Up the Printer Package Contents The KODAK D4000 Duplex Photo Printer is packaged with the following items: 1. Printer 2. Ribbon cassettes (two) 3. Trim tray 4. Exit tray 5. Paper flange without gear (yellow) 6. Paper flange with gear (white) 7.

  • Page 6: Preparing The Printer For Use

    Setting Up the Printer Preparing the Printer for Use CAUTION: The printer weighs approximately 68.7 kg (151.5 lbs). Use caution when moving the printer. NOTE: Keep the box and packaging in case you ever need to transport the printer. Inserting the Exit Tray and the Trim Tray 1.

  • Page 7: Connecting The Power Cable And The Usb Cable

    Setting Up the Printer Connecting the Power Cable If you have received more than one power cable with your printer, make sure you use the correct power cable for your country. and the USB Cable 1. Check that the power switch is turned off ( ). CAUTION: The power outlet must be grounded.

  • Page 8: Turning On The Printer

    • Store the paper and ribbons away from direct sunlight, at a temperature of 30° C (86° F) or lower and a relative humidity of 60% or lower. Loading the Paper Make sure you have the KODAK XTRALIFE Photo Book Paper D4000 available (see “Printer Supplies” on page A-2).
  • Page 9 Setting Up the Printer 5. When Load Paper appears on the operator panel, unlock and open the front door. 6. Lift the handle on the paper holder to release the latch, then open the paper holder. 7. If you are: •...
  • Page 10 Setting Up the Printer 13. Match the coloured flanges with the slots of the same colour on the printer, then carefully lower the paper roll into the slots. 14. Remove the label. 15. Close the paper holder. The ribbon must be loaded into the printer IMPORTANT: (see “Loading the Ribbon”...

  • Page 11: Loading The Ribbon

    19. Insert the trim tray. Align it with the rail on the side of the printer. NOTE: If the tray is not inserted properly, a paper jam can occur. Loading the Ribbon Make sure you have the KODAK Photo Ribbon D4000S or KODAK Photo Ribbon D4000L available (see “Printer Supplies” on page A-2).
  • Page 12 Setting Up the Printer 3. Rotate the thermal head release lever on the left side (labelled L1) or the right side (labelled R1) down to the unlocked position. 4. If you are: • loading the ribbon for the first time, go to step •...
  • Page 13 Setting Up the Printer 10. To load the new ribbon into the left cassette (labelled L2): a. Remove the plastic wrapper from the new ribbon. Do not remove the paper band. b. Align the bar code end of the supply spool over the label that shows the bar code position on the cassette.
  • Page 14 Setting Up the Printer d. Remove the paper band from the ribbon. e. Push the end of the take-up spool against the spring-loaded spool holder. Insert the other end of the take-up spool through the hole in the cassette frame. Slack in the ribbon can cause a paper jam.

  • Page 15: Making A Test Print

    Setting Up the Printer Making a Test Print Make a test print to check that the printer has been installed and set up correctly. 1. On the operator panel, press Menu twice until Test Print Mode appears. 2. Press Enter to start printing the test print. 3.

  • Page 17: Operating The Printer

    Operating the Printer Making Prints You make prints using photo printing software applications. For application-specific printing information, see the user guide or online Help for the software application. Handling and Storing Prints For best results: • Make sure your hands are clean and free of food, oil and grease. •...

  • Page 18: Operator Panel Buttons

    Operating the Printer Operator Panel Buttons Button Menu To enter Setup Mode. Menu scroll To scroll through printer settings. Setting To scroll forwards or backwards through options scroll setting options. Enter To initiate an action or accept a change. Advance/ To advance paper.

  • Page 19: Printer Settings

    Operating the Printer Printer Settings Use the operator panel buttons to review and change printer settings. Printer settings are 1, 2 displayed here D4000 Duplex Photo Printer Menu Advance/Load Power Ready Error Enter Rewind/Unload 1. Press Menu to enter Setup Mode.

  • Page 21: Maintaining The Printer

    Maintaining the Printer To ensure good printer performance and high-quality prints, make sure the KODAK D4000 Duplex Photo Printer and its environment are clean and dust free. Performing Routine Maintenance To maintain good print quality, clean the exterior of the printer and...

  • Page 22: Removing The Trim Tray And The Exit Tray

    Maintaining the Printer Removing the Trim Tray and the Exit Tray 1. Pull the handle on the trim tray to remove the tray. 2. Lift the exit tray to remove it.

  • Page 23: Cleaning The Exterior

    Maintaining the Printer Cleaning the Exterior 1. Remove the trim tray and the exit tray (see “Removing the Trim Tray and the Exit Tray” on page 3-2). 2. Wipe the exterior of the printer, exit tray and trim tray with a damp, lint-free cloth.
  • Page 24 Maintaining the Printer 3. Slide the cassette release lever on the left side (labelled L2) or the right side (labelled R2) to the unlocked position. Pull the cassette slightly forward. 4. Pull the handle to remove the cassette. Support the cassette with two hands.

  • Page 25: Cleaning The Thermal Print Heads And Related Rollers

    Maintaining the Printer 9. On the left side and the right side, slowly open the side panel. The thermal print head assembly drops down towards you. CAUTION: The thermal print head becomes extremely hot during normal operation and fingerprints can damage it. Never touch the CAUTION: HOT thermal print head.
  • Page 26 Maintaining the Printer 3. On the left side, use clean alcohol pads to wipe the guide roller, de-curling roller and peel roller. Wipe in one direction only, rotating each roller to clean the entire surface. De-curling roller (left side only) Peel roller Guide roller 4.

  • Page 27: Cleaning The Platen Rollers

    Maintaining the Printer Cleaning the Platen Rollers 1. Access the interior (see “Accessing the Interior” on page 3-3). Left side 2. On the left side and the right side, use a new alcohol pad to clean the rubber section of the platen roller. Wipe in one direction only, rotating the roller to clean the entire surface.

  • Page 28: Cleaning The Pinch Rollers

    Maintaining the Printer Cleaning the Pinch Rollers 1. Access the interior (see “Accessing the Interior” on page 3-3). Left side 2. On the left side and the right side, use a new alcohol pad to clean the rubber section of the pinch roller. Wipe in one direction only, rotating the roller to clean the entire surface.

  • Page 29: Cleaning The Cleaning Rollers

    Maintaining the Printer Cleaning the Cleaning Rollers It is essential to keep the cleaning rollers clean to prevent dirt from transferring onto the prints and to keep the printer operating correctly. 1. Access the interior (see “Accessing the Interior” on page 3-3).

  • Page 31: Troubleshooting

    Troubleshooting Problem Description or Cause Possible Solution Sections of the image are not printed. • Platen rollers are dirty. 1. Clean the platen rollers page 3-7 (see  • Pinch rollers are dirty. 2. Clean the pinch rollers • Cleaning rollers are dirty. page 3-8 (see ...

  • Page 32: Resolving Operator Panel Status/Error Messages

    Ready Error Enter Rewind/Unload Refer to the following table to resolve errors that appear on the operator panel. If the error persists, contact KODAK Service and Support. Message Description or Cause Possible Solution Side Cover L Open The side panel on the left is open.
  • Page 33 Turn the printer off. After 10 or more seconds, turn the printer on and wait for it to warm up. may require service. Mecha Error If the error persists, contact KODAK Service Sensor Error and Support. Have available: • error code number.

  • Page 34: Clearing A Paper Jam

    Troubleshooting Clearing a Paper Jam Clearing a Paper Jam from If an Upper L Jam message appears on the operator panel, follow this procedure on the left side of the printer. If an Upper R Jam the Upper Paper Path message appears on the operator panel, follow this procedure on the right side of the printer.
  • Page 35 Troubleshooting 5. Pull the handle to remove the cassette. Support the cassette with two hands. 6. To access the parts on the left side, remove the trim tray and the exit tray (see “Removing the Trim Tray and the Exit Tray” on page 3-2).

  • Page 36: Clearing A Paper Jam From The Lower Paper Path

    Troubleshooting CAUTION: To prevent damage to the printer, do not pull abruptly on the paper. 11. Manually rewind the paper onto the roll. 12. To close the printer, reverse steps 1 - 7. Clearing a Paper Jam from If a Lower Jam message appears on the operator panel, follow this procedure.
  • Page 37 Troubleshooting CAUTION: To prevent damage to the printer, do not pull abruptly on the paper. 3. Manually rewind the paper onto the roll. 4. Rotate the paper path release lever on the bottom (labelled B) up to the locked position. 5.

  • Page 38: Recovering From A Power Interruption

    Troubleshooting Recovering from a Power Interruption CAUTION: If the printer loses power while printing, the printer stops with the thermal print heads positioned against the platen rollers. The platen rollers could become damaged if the thermal print heads are left in this position. If a power outage occurs: 1.

  • Page 39: Appendix A: Additional Information

    Appendix A: Additional Information System Requirements • Computer with WINDOWS XP SP3, WINDOWS VISTA or WINDOWS 7 Operating System • Minimum 1.0 GHz CELERON Microprocessor • Minimum memory requirement is determined by your operating system • Minimum 2 GB of available hard disk space •...

  • Page 40: Printer Supplies

    * Paper and ribbon rolls contain material to make the stated print quantity. The paper roll contains a small amount of additional paper for leading edge and trailing edge waste. Thermal Printer Cleaning Use the KODAK Thermal Printer Cleaning Kit when performing routine maintenance on the printer (see page 3-1).

  • Page 41: Packing And Transporting The Printer

    3. Repack the printer, trim tray and exit tray in the original packing box. See the packing/unpacking instructions included with the box. Getting Help Help with your printer is available from the following sources: • “Chapter 4 Troubleshooting” in this user’s guide • KODAK Service and Support...

  • Page 43: Appendix B: Safety And Regulatory Information

    Consult the manufacturer's Material Safety Data Sheet prior to use. In the United States, for information on health-related issues, call 585-722-5151. For environmental issues related to Kodak products, contact Kodak on 1-800-242-2424. Customers outside the U.S. can contact KODAK Service and Support.

  • Page 44: Safety Labels

    Safety and Regulatory Information Safety Labels Please observe the important safety warnings that are posted on the printer.
  • Page 45 Safety and Regulatory Information 1641133425...

  • Page 46: Regulatory And Safety Compliance

    Safety and Regulatory Information Regulatory and Safety Compliance Safety Complies with UL 60950-1 CAN/CSA C22.2 No. 60950-1-03 EN 60950-1 (2 Ed.) IEC 60950-1 (2 Ed.) Tested for Norwegian IT Power systems 240V phase to phase Electromagnetic NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of Compatibility (EMC) the FCC rules.

  • Page 47: Noise Emission

    Electronics Industry Alliance at www.eiae.org. In the European Union, this symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. Contact KODAK Service and Support or refer to www.kodak.com/go/recycle for additional information on the collection and recovery programmes available for this product.

  • Page 49: Index

    3-1, 3-3 trim tray, 1-2 exterior, 3-1, 3-3 filter openings, 3-1, 3-3 guide rollers, 3-1, 3-5 KODAK Photo Ribbon D4000L, A-2 peel rollers, 3-1, 3-5 KODAK Photo Ribbon D4000S, A-2 pinch rollers, 3-1, 3-8 KODAK Thermal Printer Cleaning...
  • Page 50 Index ordering replacing cleaning supplies, A-2 paper, 1-4—1-7 paper, A-2 ribbon, 1-7—1-10 ribbon, A-2 ribbon handling and storing, 1-4 loading, 1-7—1-10 ordering, A-2 package contents, 1-1 replacing, 1-7—1-10 packing the printer, A-3 paper handling and storing, 1-4 loading, 1-4—1-7 safety ordering, A-2 compliance, B-4 replacing, 1-4—1-7...

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