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Helping Users Access a Voice Messaging System
Helping Users Access a Voice Messaging System
Helping Users Configure a Personal Directory
Cisco IP Communicator Administration Guide for Cisco CallManager
A-4
Cisco CallManager lets you integrate with many different voice mail messaging
systems, including the Cisco Unity system. Because you can integrate with a
variety of systems, you must provide users with information about how to use
your specific system.
You should provide this information to each user:
•
How to access the voice messaging system account.
(Make sure that you have configured the Messages button on the application.)
Initial password for accessing the voice messaging system.
•
(Make sure that you have configured a default voice messaging system
password for all users.)
How the phone indicates that voice messages are waiting.
•
(Make sure that you have used Cisco CallManager Administration to set up a
message waiting indicator method.)
Related Topics
Helping Users with Post-Installation Configuration Tasks, page 4-19
•
Helping Users Subscribe to Services and Configure Features, page A-3
•
Helping Users Configure a Personal Directory, page A-4
•
Users can configure personal directory entries from Cisco IP Communicator. To
do so, users should have access to the following:
User Options pages—Make sure that users know how to access their User
•
Options pages from the Cisco IP Communicator right-click menu.
Cisco IP Phone Address Book Synchronizer—Provide users with the installer
•
for this application. To obtain the installer, choose Application > Install
Plugins from Cisco CallManager and click Cisco IP Phone Address Book
Synchronizer.
Appendix A
Providing Information to Users Via a Website
OL-4698-01
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Troubleshooting
