Cisco IP Communicator Administration Manual page 125

Chapter 7 Viewing Operational Information
Table 7-3 Status messages displayed on Cisco IP Communicator (continued)
Message Description
DNS timeout DNS server did not
respond.
DNS unknown DNS could not resolve
host the name of the TFTP
server or
Cisco CallManager.
Error update One or more
locale localization files could
not be found in the
TFTPPath directory or
were not valid. The
locale was not changed.
Load ID incorrect Load ID of the software
file is of the wrong type.
SEPDefault.cnf.x Name of the
ml configuration file.
TFTP access TFTP server is pointing
error to a directory that does
not exist.
OL-4698-01
Viewing Operational Information Locally on the Cisco IP Communicator Interface
Possible Explanation and Action
Network is busy—The errors should resolve
•
themselves when the network load reduces.
No network connectivity between the DNS server
•
and the application—Verify the network
connections.
DNS server is down—Check configuration of DNS
•
server.
Verify that the host names of the TFTP server or
•
Cisco CallManager are configured properly in DNS.
Consider using IP addresses rather than host names.
•
Check that the following files are located within
subdirectories in the TFTPPath directory:
Located in subdirectory with same name as network
•
locale:
tones.xml
–
• Located in subdirectory with same name as user
locale:
glyphs.xml
–
dictionary.xml
–
kate.xml
–
dictionary.xml
–
Check the load ID assigned to the application (from
Cisco CallManager, choose Device > Phone). Verify that
the load ID is entered correctly.
None. This is an informational message indicating the
name of the configuration file for the application.
If you are using DHCP, verify that the DHCP server
•
is pointing to the correct TFTP server.
• If you are using static IP addresses, check
configuration of TFTP server.
Cisco IP Communicator Administration Guide for Cisco CallManager
7-7