NETGEAR WGR614v11 User Manual
  1. Manuals
  2. Brands
  3. NETGEAR Manuals
  4. Wireless Router
  5. WGR614v11
  6. User manual
NETGEAR WGR614v11 User Manual

NETGEAR WGR614v11 User Manual

N150 wireless router
Hide thumbs
Table of Contents

Advertisement

Quick Links

350 East Plumeria Drive
San Jose, CA 95134
USA
October 2010
202-10737-01
v1.0
N150 Wireless Router
Model WGR614v11

User Manual

Advertisement

Table of Contents
loading

Related Manuals for NETGEAR WGR614v11

Summary of Contents for NETGEAR WGR614v11

  • Page 1: User Manual

    N150 Wireless Router Model WGR614v11 User Manual 350 East Plumeria Drive San Jose, CA 95134 October 2010 202-10737-01 v1.0...

  • Page 2: Technical Support

    NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online, visit us at http://support.netgear.com.

  • Page 3: Table Of Contents

    Contents Chapter 1 Configuring Basic Connectivity Using the Setup Manual ........7 Logging In To Your Wireless Router .
  • Page 4 N150 Wireless Router WGR614v11 User Manual Chapter 4 Customizing Your Network Settings Using the LAN IP Setup Options ....... . 49 Configuring a Device Name .
  • Page 5 N150 Wireless Router WGR614v11 User Manual Troubleshooting Basic Functions ....... .89 Login Problems.
  • Page 6 (LAN) connection. When you perform the initial configuration of your wireless router using the Resource CD as described in the NETGEAR Wireless Router Setup Manual, these settings are specified automatically for you. This chapter provides further details about these connectivity settings, as well as instructions on how to log in to the router for further configuration.

  • Page 7: Chapter 1 Configuring Basic Connectivity

    For first-time installation of your wireless router, refer to the NETGEAR Wireless Router Setup Manual. The Setup Manual explains how to launch the NETGEAR Smart Wizard on the Resource CD to step you through the procedure to connect your router, modem, and computers.
  • Page 8 NETGEAR. WARNING! When uploading firmware to the WGR614v11 router, do not interrupt the Web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the firmware.
  • Page 9 N150 Wireless Router WGR614v11 User Manual If there is no new firmware, the login will take you to the Router Status screen displayed here. Figure 4. If the wireless router is connected to the Internet, you can select Knowledge Base or Documentation under Web Support in the main menu to view support information or the documentation for the wireless router.

  • Page 10: Selecting A Language For Your Screen Display

    N150 Wireless Router WGR614v11 User Manual Selecting a Language for Your Screen Display Using the Select Language drop-down menu, located in the upper right corner of the Router Manager screen, you can display the router manager screens in any of languages shown in Figure 1-5: Figure 5.

  • Page 11: Configuring Your Internet Settings Using The Setup Wizard

    N150 Wireless Router WGR614v11 User Manual Configuring Your Internet Settings Using the Setup Wizard You can manually configure your Internet connection using the Basic Settings screen, or you can allow the Setup Wizard to determine your Internet Service Provider (ISP) configuration.

  • Page 12: Viewing And Configuring Basic Internet Settings

    N150 Wireless Router WGR614v11 User Manual Viewing and Configuring Basic Internet Settings Settings related to your Internet service are specified in the Basic Settings screen. Select Basic Settings under Setup in the main menu. The content you see in the Basic Settings screen depends on whether your ISP requires that you log in with a user name and password for Internet access.
  • Page 13 N150 Wireless Router WGR614v11 User Manual • Internet IP Address. Determines how your router obtains an IP address for Internet access. If your ISP assigns an IP address dynamically (by DHCP), select Get Dynamically From ISP. If your ISP has assigned you a permanent, fixed (static) IP address for your computer, select Use Static IP Address.

  • Page 14: Your Internet Connection Does Require A Login

    N150 Wireless Router WGR614v11 User Manual Your Internet Connection Does Require a Login If a login is required by your ISP, the following settings appear in the Basic Settings screen: Login required Figure 7. • Does Your Internet Connection Require A Login? If you usually must use a login program such as WinPOET to access the Internet, your Internet connection requires a login.
  • Page 15 N150 Wireless Router WGR614v11 User Manual Figure 8. PPTP (Point to Point Tunneling Protocol), used primarily in Austrian DSL services Telstra Bigpond, an Australian residential cable modem service Note: The Telstra Bigpond setting is only for older cable modem service accounts still requiring a Bigpond login utility.
  • Page 16 N150 Wireless Router WGR614v11 User Manual enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. Note: If you enter or change a DNS address, restart the computers on your network so that these settings take effect.

  • Page 17: Setting Up And Testing Basic Wireless Connectivity

    The SSID is case-sensitive; NETGEAR is not the same as nETgear. Also, the SSID of any wireless access adapters must match the SSID you specify in the WGR614v11 router. If they do not match, you will not get a wireless connection to the WGR614v11 router.
  • Page 18 Select Wireless Settings under Advanced in the main menu of the WGR614v11 router. Figure 11. Make sure that the Enable Wireless Router Radio, Enable SSID Broadcast, and Enable WMM check boxes are selected.

  • Page 19: Chapter 2 Safeguarding Your Network

    Safeguarding Your Network The N150 Wireless Router Model WGR614v11 provides highly effective security features, which are covered in detail in this chapter. This chapter includes the following sections: • Choosing Appropriate Wireless Security on page 20 • Recording Basic Wireless Settings Setup Information on page 24 •...

  • Page 20: Choosing Appropriate Wireless Security

    As a minimum, however, NETGEAR recommends using WEP with Shared Key authentication. Do not run an unsecured wireless network unless it is your intention to provide free Internet access for the public.
  • Page 21 To configure the wireless network, you can: • Manually specify your SSID and your wireless security settings. The WGR614v11 router provides two screens for configuring the wireless settings: Wireless Settings. You access these under Setup in the main menu (see...
  • Page 22 N150 Wireless Router WGR614v11 User Manual Table 1. Wireless Security Options Security Type Description None. No wireless security. Recommended only for troubleshooting wireless connectivity. Do not run an unsecured wireless network unless it is your intention to provide free Internet access for the public.
  • Page 23 Restrict access based on MAC address. You can restrict access to only trusted computers so that unknown computers cannot wirelessly connect to the WGR614v11 router. MAC address filtering adds an obstacle against unwanted access to your network by the general public, but the data broadcast over the wireless link is fully exposed.

  • Page 24: Recording Basic Wireless Settings Setup Information

    N150 Wireless Router WGR614v11 User Manual Recording Basic Wireless Settings Setup Information Before and after customizing your wireless settings, print this section, and record the following information. If you are working with an existing wireless network, the person who set up or is responsible for the network can provide this information. Otherwise, you must choose the settings for your wireless network.

  • Page 25: Changing Wireless Security Settings

    29. • Region. This field identifies the region where the WGR614v11 router can be used. It might not be legal to operate the wireless features of the wireless router in a region other than one of those identified in this field.
  • Page 26 Up to 150 Mbps - Performance Mode - Maximum Nx speeds up to 150 Mbps. Using channel expansion to achieve the 150 Mbps data rate, the WGR614v11 will use the channel you selected as the primary channel and expand to the secondary channel (primary channel +4 or –4) to achieve a 40 MHz frame-by-frame bandwidth.

  • Page 27: Configuring Wep Wireless Security

    • Open System. With Open System authentication and 64 or 128 bit WEP data encryption, the WGR614v11 router does perform data encryption but does not perform any authentication. Anyone can join the network. This setting provides very little practical wireless security.

  • Page 28: Configuring Wpa-Psk And Wpa2-Psk Wireless Security

    Automatic. In the Passphrase field, enter a word or group of printable characters, and click Generate. The passphrase is case-sensitive. For example, NETGEAR is not the same as nETgear. The four key fields are automatically populated with key values. •...

  • Page 29: Viewing Advanced Wireless Settings

    N150 Wireless Router WGR614v11 User Manual In the Passphrase field, enter a word or group of 8–63 printable characters. The passphrase is case-sensitive. Figure 4. Click Apply to save your settings. Viewing Advanced Wireless Settings This section describes the wireless settings that you can view and specify in the Advanced Wireless Settings screen, which you access under Advanced in the main menu.
  • Page 30 Enable Wireless Router Radio. If you disable the wireless router radio, wireless devices cannot connect to the WGR614v11 router. If you will not be using your wireless network for a period of time, you can clear this check box and disable all wireless connectivity.

  • Page 31: Using Push 'N' Connect (Wi-Fi Protected Setup)

    Add WPS Client screen. Using the Physical Push Button Press the button on the rear of the WGR614v11 router for over 5 seconds. For information about the WPS light, see the NETGEAR Wireless Router Setup Manual. The green light begins to blink in a regular pattern.
  • Page 32 Figure 7. The green light on the WGR614v11 router begins to blink in a regular pattern. While the button light is blinking, you have 2 minutes to enable WPS on the device you are trying to connect to the router.

  • Page 33: Security Pin Entry

    On the wireless client, obtain its security PIN, or follow its specific networking instructions to generate a client security PIN. In the Add WPS Client screen of the WGR614v11 router, enter the client security PIN in the Enter Client’s PIN field.

  • Page 34: Configuring The Wps Settings

    N150 Wireless Router WGR614v11 User Manual Figure 9. Configuring the WPS Settings Log in to the router as described in Logging In To Your Wireless Router on page Select Wireless Settings under Advanced in the main menu. Figure 10. These options are available under WPS Settings: •...

  • Page 35: Connecting Additional Wireless Client Devices After Wps Setup

    WPS setup procedures to add clients that are not WPS enabled. To connect both non-WPS-enabled and WPS-enabled clients to the WGR614v11 router: Configure the settings of the WGR614v11 router (shown in the Wireless Settings screen) for WPA-PSK or WPA2-PSK security, and record that information. See Configuring WPA-PSK and WPA2-PSK Wireless Security on page 28.

  • Page 36: Restricting Wireless Access By Mac Address

    N150 Wireless Router WGR614v11 User Manual Restricting Wireless Access by MAC Address When a Wireless Card Access List is configured and enabled, the router checks the MAC address of any wireless device attempting a connection and allows only connections to computers identified on the trusted computers list.
  • Page 37 Click Apply to save your Wireless Card Access List settings. Now, only devices on this list can wirelessly connect to the WGR614v11 router. WARNING! MAC address filtering adds an obstacle against unwanted access to your network by the general public.

  • Page 38: Changing The Administrator Password

    Click Apply. Backing Up Your Configuration The configuration settings of the WGR614v11 router are stored within the router in a configuration file. You can back up (save) this file and retrieve it later. NETGEAR recommends that you save your configuration file after you complete the configuration. If the router fails or becomes corrupted, or an administrator password is lost, you can easily re-create your configuration by restoring the configuration file.

  • Page 39: Understanding Your Firewall

    N150 Wireless Router WGR614v11 User Manual Understanding Your Firewall Your N150 Wireless Router Model WGR614v11 contains a true firewall to protect your network from attacks and intrusions. A firewall is a device that protects one network from another while allowing communication between the two. Using a process called Stateful Packet Inspection, the firewall analyzes all inbound and outbound traffic to determine whether or not it will be allowed to pass through.

  • Page 40: Chapter 3 Restricting Access From Your Network

    Restricting Access From Your Network This chapter describes how to use the content filtering and reporting features of the N150 Wireless Router Model WGR614v11 to protect your network. This chapter includes the following sections: • Content Filtering Overview on page 41”...

  • Page 41: Content Filtering Overview

    Blocking Access to Internet Sites The WGR614v11 router allows you to restrict access based on Web addresses and Web address keywords. Up to 255 entries are supported in the Keyword list. Keyword application examples: •...

  • Page 42: Blocking Access To Internet Services

    Click Apply to save all your settings in the Block Sites screen. Blocking Access to Internet Services The WGR614v11 router allows you to block the use of certain Internet services by computers on your network. This is called service blocking or port filtering. Services are functions performed by server computers at the request of client computers.

  • Page 43: Blocking Services By Ip Address Range

    In the Filter Services For area, you can block the specified service for a single computer, a range of computers (having consecutive IP addresses), or all computers on your network. Scheduling Blocking The WGR614v11 router allows you to specify when blocking is enforced. To schedule blocking: Chapter 3. Restricting Access From Your Network...

  • Page 44: Viewing Logs Of Web Access Or Attempted Web Access

    N150 Wireless Router WGR614v11 User Manual Select Schedule under Content Filtering in the main menu. The Schedule screen displays. Figure 4. Configure the schedule for blocking keywords and services. a. Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes.

  • Page 45: Configuring E-Mail Alert And Web Access Log Notifications

    N150 Wireless Router WGR614v11 User Manual Figure 5. Table 1 describes the log entries. Table 1. Log Entry Descriptions Field Description Date and time The date and time the log entry was recorded. Source IP The IP address of the initiating device for this log entry.
  • Page 46 N150 Wireless Router WGR614v11 User Manual Figure 6. To receive e-mail logs and alerts from the router, select the Turn E-mail Notification On check box. a. Enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com) in the Your Outgoing Mail Server field. You might be able to find this information in the configuration screen of your e-mail program.

  • Page 47: Setting The Time Zone

    Setting the Time Zone The WGR614v11 router uses the Network Time Protocol (NTP) to obtain the current time and date from one of several network time servers on the Internet. Localize the time zone so that your log entries and other router functions include the correct time stamp.
  • Page 48 Customizing Your Network Settings This chapter describes how to configure advanced networking features of the N150 Wireless Router Model WGR614v11, including LAN, WAN, and routing settings. It contains the following sections: • Using the LAN IP Setup Options on page 49 •...

  • Page 49: Chapter 4 Customizing Your Network Settings

    The device name is a user-friendly name for the router. This name is shown in the Network on Windows Vista and the Network Explorer on all Windows systems. The Device Name field cannot be blank. The default name is WGR614v11. Configuring LAN TCP/IP Setup Parameters These are advanced settings that you might configure if you are a network administrator and your network contains multiple routers.

  • Page 50: Using The Router As A Dhcp Server

    N150 Wireless Router WGR614v11 User Manual • Subnet mask. 255.255.255.0 These addresses are part of the designated private address range for use in private networks and should be suitable for most applications. If your network has a requirement to use a different IP addressing scheme, you can make those changes in this screen.

  • Page 51: Using Address Reservation

    N150 Wireless Router WGR614v11 User Manual The router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range you have defined • Subnet mask • Gateway IP address (the router’s LAN IP address) •...

  • Page 52: Using A Dynamic Dns Service

    N150 Wireless Router WGR614v11 User Manual To edit or delete a reserved address entry: Click the button next to the reserved address you want to edit or delete. Click Edit or Delete. Using a Dynamic DNS Service If your Internet Service Provider (ISP) gave you a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS).

  • Page 53: Configuring The Wan Setup Options

    N150 Wireless Router WGR614v11 User Manual To configure for a Dynamic DNS service: Register for an account with one of the Dynamic DNS service providers whose names appear in the Service Provider list. For example, for DynDNS.org, select www.dynDNS.org. Select the Use a Dynamic DNS Service check box.

  • Page 54: Setting Up A Default Dmz Server

    N150 Wireless Router WGR614v11 User Manual Setting Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but there are other applications that might not function well.

  • Page 55: Configuring Nat Filtering

    N150 Wireless Router WGR614v11 User Manual To change the MTU size: In the MTU Size field, enter a new size between 64 and 1500. Click Apply to save the new configuration. Configuring NAT Filtering Network Address Translation (NAT) determines how the router processes inbound traffic.
  • Page 56 In the Gateway IP Address field, enter the gateway IP address, which must be a router on the same LAN segment as the WGR614v11 router. In the Metric field, enter a number between 1 and 15 as the metric value.
  • Page 57 N150 Wireless Router WGR614v11 User Manual This represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1. Click Apply to have the static route entered into the table.

  • Page 58: Chapter 5 Fine-Tuning Your Network

    This chapter describes how to modify the configuration of the N150 Wireless Router Model WGR614v11 to allow specific applications to access the Internet or to be accessed from the Internet, and how to make adjustments to enhance your network’s performance.

  • Page 59: Allowing Inbound Connections To Your Network

    N150 Wireless Router WGR614v11 User Manual Allowing Inbound Connections to Your Network By default, the WGR614v11 router blocks any inbound traffic from the Internet to your computers except for replies to your outbound traffic. However, you might need to create exceptions to this rule for the following purposes: •...

  • Page 60: How Port Triggering Changes The Communication Process

    N150 Wireless Router WGR614v11 User Manual • The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet.

  • Page 61: How Port Forwarding Changes The Communication Process

    N150 Wireless Router WGR614v11 User Manual An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow...

  • Page 62: How Port Forwarding Differs From Port Triggering

    N150 Wireless Router WGR614v11 User Manual ignores any inbound traffic that is not a response to your own outbound traffic. You can configure exceptions to this default rule by using the port forwarding feature. A typical application of port forwarding can be shown by reversing the client-server relationship from our previous Web server example.

  • Page 63: Configuring Port Forwarding To Local Servers

    IP address never changes. Tip: To ensure that your server computer always has the same IP address, use the reserved IP address feature of your WGR614v11 router. See Using Address Reservation on page 51 for instructions on how to use reserved IP addresses.

  • Page 64: Adding A Custom Service

    N150 Wireless Router WGR614v11 User Manual From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see the following section, Adding a Custom Service .”...

  • Page 65: Configuring Port Triggering

    N150 Wireless Router WGR614v11 User Manual Figure 3. Click Edit Service or Delete Service to make changes. Click Apply. Application Example: Making a Local Web Server Public If you host a Web server on your local network, you can use port forwarding to allow Web requests from anyone on the Internet to reach your Web server.
  • Page 66 N150 Wireless Router WGR614v11 User Manual Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable Universal Plug and Play (UPnP) according to the instructions Using Universal Plug and Play on page 68.
  • Page 67 N150 Wireless Router WGR614v11 User Manual Figure 5. the Port Triggering–Services screen displays. In the Service Name field, enter a descriptive service name. In the Service User field, select Any (the default) to allow this service to be used by any computer on the Internet.

  • Page 68: Using Universal Plug And Play

    N150 Wireless Router WGR614v11 User Manual Using Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, to access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.

  • Page 69: Optimizing Wireless Performance

    N150 Wireless Router WGR614v11 User Manual for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, then it might be necessary to increase this value.

  • Page 70: Changing The Mtu Size

    MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the one with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another. Leave MTU unchanged unless one of these situations occurs: •...

  • Page 71: Overview Of Home And Small Office Networking Technologies

    Mbps. • Wireless. Your N150 Wireless Router Model WGR614v11 provides a wireless data throughput of up to 150 Mbps. With the introduction of the newer WPA and WPA2 encryption and authentication protocols, wireless security is extremely strong.

  • Page 72: Assessing Your Speed Requirements

    To get the best performance, use RangeMax NEXT adapters such as the WN511B for your computers. Although the WGR614v11 router is compatible with older 802.11b and 802.11g adapters, the use of these older wireless technologies in your network can result in lower throughput overall (typically less than 10 Mbps for 802.11b and less than 40...
  • Page 73 N150 Wireless Router WGR614v11 User Manual • Backing up computers over the network has become popular due to the availability of inexpensive mass storage. Table 2 shows the time to transfer 1 gigabyte (1 GB) of data using various networking technologies.

  • Page 74: Chapter 6 Using Network Monitoring Tools

    Using Network Monitoring Tools This chapter describes how to use the maintenance features of your N150 Wireless Router Model WGR614v11. This chapter includes the following sections: • Viewing Wireless Router Status Information on page 75 • Viewing a List of Attached Devices on page 79 •...

  • Page 75: Viewing Wireless Router Status Information

    N150 Wireless Router WGR614v11 User Manual Viewing Wireless Router Status Information To view router status and usage information: Select Router Status under Maintenance in the main menu. The Router Status screen displays. Figure 1. Table 1 describes the router status fields.
  • Page 76 N150 Wireless Router WGR614v11 User Manual Table 1. Wireless Router Status Fields (Continued) Field Description MAC Address The Media Access Control address. This is the unique physical address being used by the Internet (WAN) port of the router. IP Address The IP address being used by the Internet (WAN) port of the router.
  • Page 77 N150 Wireless Router WGR614v11 User Manual Table 1. Wireless Router Status Fields (Continued) Field Description Wireless Port. The following settings apply to the wireless port of the router. Name (SSID) The wireless network name (SSID) being used by the wireless port of the router.
  • Page 78 N150 Wireless Router WGR614v11 User Manual Table 2 describes the connection status settings. Table 2. Connection Status Settings Item Description IP Address The IP address that is assigned to the router. Subnet Mask The subnet mask that is assigned to the router.

  • Page 79: Viewing A List Of Attached Devices

    N150 Wireless Router WGR614v11 User Manual Table 3. Router Statistics Item Description Status The link status of the port. TxPkts The number of packets transmitted on this port since reset or manual clear. RxPkts The number of packets received on this port since reset or manual clear.

  • Page 80: Managing The Configuration File

    N150 Wireless Router WGR614v11 User Manual Managing the Configuration File The configuration settings of the WGR614v11 router are stored within the router in a configuration file. You can back up this file to your computer, restore it, or reset it to the factory default settings.

  • Page 81: Erasing The Configuration

    97). Updating the Router Firmware The firmware of the WGR614v11 router is stored in flash memory, and can be updated as NETGEAR releases new firmware. You can update your firmware by logging into the router and using one of these procedures: •...
  • Page 82 To update your firmware, click Yes and follow the prompts WARNING! When updating firmware to the WGR614v11 router, do not interrupt the Web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the firmware.

  • Page 83: Updating Manually To New Router Firmware

    Compare the version number of the most recent firmware offered to the firmware version of your router. If the version on the NETGEAR website is more recent, download the file from the WGR614v11 support page to your computer. Log in to your router and select Router Upgrade under Maintenance on the main menu.

  • Page 84: Enabling Remote Management Access

    N150 Wireless Router WGR614v11 User Manual Enabling Remote Management Access Using the Remote Management feature, you can allow a user on the Internet to configure, upgrade, and check the status of your WGR614v11 router. Select Remote Management under Advanced in the main menu. Figure 10.
  • Page 85 N150 Wireless Router WGR614v11 User Manual • To allow access from any IP address on the Internet, select Everyone. • To allow access from a range of IP addresses on the Internet, select IP Address Range. Enter a beginning and ending IP address to define the allowed range.

  • Page 86: Traffic Meter

    N150 Wireless Router WGR614v11 User Manual Traffic Meter Traffic Metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port. With the Traffic Meter utility, you can set limits for traffic volume, set a monthly limit, and get a live update of traffic usage.
  • Page 87 N150 Wireless Router WGR614v11 User Manual You can limit the amount of data traffic allowed per month: • By specifying how many Mbytes per month are allowed. • By specifying how many hours of traffic are allowed. Set the Traffic Counter to begin at a specific time and date.

  • Page 88: Chapter 7 Troubleshooting

    Troubleshooting This chapter provides information about troubleshooting your N150 Wireless Router Model WGR614v11. After each problem description, instructions are provided to help you diagnose and solve the problem. As a first step, please review the Quick Tips. Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at http://www.netgear.com/support.

  • Page 89: Troubleshooting Basic Functions

    N150 Wireless Router WGR614v11 User Manual Make sure that the Ethernet cables are securely plugged in. • The Internet status light on the wireless router is on if the Ethernet cable connecting the wireless router and the modem is plugged in securely and the modem and wireless router are turned on.
  • Page 90 • Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact Technical Support. The Power light blinks green slowly and continuously.

  • Page 91: Login Problems

    If you are unable to log in to the wireless router, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the NETGEAR Wireless Router Setup Manual. •...

  • Page 92: Checking The Internet Service Connection

    • If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, consider replacing the existing router instead. NETGEAR does not support such a configuration.

  • Page 93: Troubleshooting Pppoe

    N150 Wireless Router WGR614v11 User Manual • You might need to force your cable or DSL modem to recognize your new router by restarting your network, in the sequence described in the NETGEAR Wireless Router Setup Manual. • Your service provider might require a login. Ask your service provider whether they...

  • Page 94: Troubleshooting Your Network Using The Ping Utility

    N150 Wireless Router WGR614v11 User Manual • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically, your ISP will provide the addresses of one or two DNS servers for your use.

  • Page 95: Testing The Path From Your Computer To A Remote Device

    N150 Wireless Router WGR614v11 User Manual If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: •...

  • Page 96: Problems With Date And Time

    Select E-mail under Content Filtering in the main menu to display a screen that shows the current date and time of day. The WGR614v11 router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day.

  • Page 97: Restoring The Default Configuration And Password

    N150 Wireless Router WGR614v11 User Manual • Is your router’s wireless radio enabled? See Viewing Advanced Wireless Settings page 29. • Is your router’s SSID broadcast enabled? See Viewing Advanced Wireless Settings page 29. • Is your router set to a wireless standard that is not supported by your wireless adapter?

  • Page 98: Appendix A Technical Specifications

    Wireless Networking Basics http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Virtual Private Networking http://documentation.netgear.com/reference/enu/vpn/index.htm Basics Glossary http://documentation.netgear.com/reference/enu/glossary/index.htm In addition, you can find initial setup instructions for your wireless router in the NETGEAR Wireless Router Setup Manual. Appendix A. Technical Specifications | 98...

  • Page 99: Default Configuration Settings

    N150 Wireless Router WGR614v11 User Manual Default Configuration Settings This appendix provides factory default settings and technical specifications for the N150 Wireless Router Model WGR614v11. Table 2. WGR614v11 Router Default Configuration Settings Feature Default Setting Router Login Router Login URL http://www.routerlogin.net or...
  • Page 100 N150 Wireless Router WGR614v11 User Manual Table 2. WGR614v11 Router Default Configuration Settings (Continued) Wireless Wireless Communication Enabled SSID Name NETGEAR Security Disabled Wireless Access List (MAC Filtering) All wireless stations allowed Broadcast SSID Enabled Transmission Speed Auto Country/Region United States (North America only; otherwise...

  • Page 101: General Specifications

    N150 Wireless Router WGR614v11 User Manual General Specifications Table 3. WGR614v11 Router General Specifications Feature General Network Protocol and Standards Compatibility Data and Routing Protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, and UPnP Power Adapter North America...
  • Page 102 Index clients, adding communication mode access compatibility, protocol and standards blocking configuration file remote backing up restricting by MAC address erasing to a remote computer managing to the router viewing logs configuring advanced security access control basic security turning off DMZ server turning on Dynamic DNS...
  • Page 103 N150 Wireless Router WGR614v11 User Manual DMZ server idle time-out DNS servers inbound traffic, allowing or blocking Documentation Web page interface specifications documents, reference interference, reducing domain name Internet connection default settings Domain Name Server (DNS) addresses current Internet port, status...
  • Page 104 N150 Wireless Router WGR614v11 User Manual spoofing primary DNS server mail server, outgoing protocols, compatibility managing router remotely Push ’N’ Connect metric value push button configuration (WPS) mixed mode encryption mode, communication MTU size radio, wireless range, router reducing interference...
  • Page 105 N150 Wireless Router WGR614v11 User Manual software push button configuration (WPS) basic security settings logs specifications status technical speed requirements SPI (Stateful Packet Inspection) firewall spoofing MAC addresses WAN setup SSID WEP encryption SSID broadcast Wi-Fi Protected Setup (WPS) standards, compatibility...

Table of Contents