Problem Solving Checklist - Fisher & Paykel E402B Installation Instructions And User Manual

If there is a problem with your appliance, please check the following points before contacting your
local Fisher & Paykel Appliances Authorised Service Centre Dealer or Customer Care Centre.
Problem
Appliance does
not operate.
Light not
working.
Light and display
not working.
Motor operates
for long periods.
Storage
compartments
too warm.
Food freezing in
the refrigerator.
Unfamiliar
noises.
Water in the
vegetable bins.
Possible causes
No electricity at power outlet.
Blown light bulb.
Refrigerator not working.
Product in Sabbath Mode.
Hot weather.
Frequent door openings.
Large amount of food recently
added.
Temperature control set too
low.
Doors not sealing properly.
Temperature setting not
correct.
Frequent door openings.
Large amount of food recently
added.
Temperature setting not
correct.
Food placed directly in front of
air outlets.
Cabinet not stable or level.
Freezer is defrosting.
Condensation is formed by the
water produced by fruit and
vegetables.

Problem solving checklist

What to do
Check that the plug is correctly connected
and power switched on.
Check another appliance at the same
outlet.
Check house fuse.
Change light bulb (refer to page 27).
Check refrigerator is turned on at wall.
If problem continues refer to page 41.
Hold down
seconds.
Minimise door opening to allow
temperature to stabilise.
See Temperature control section (page 19).
Check that cabinet is level and gasket seals
are clean.
See Temperature control section (page 19).
Minimise door openings to allow
temperature to stabilise.
See Temperature control section (page 19).
Move chill sensitive foods away from the
centre back of the shelf.
See Installation section (pages 11 – 12) or
refer to Sounds (page 32).
A small amount of condensation is
beneficial for fruit and vegetable storage.
If there is too much water, store fruit and
vegetables loosely wrapped in plastic bags.
Wipe out water with a cloth.
Set humidity slide to
low humidity setting.
, and button for 4
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