Troubleshooting Guide - Smeg Refrigerator Instructions For The User

7. TROUBLESHOOTING GUIDE

PROBLEM
Noisy operation:
The compressor starts up too often or
operates continuously:
The compressor does not start up:
Water in bottom of refrigerator:
Door hard to open just after closing:
Too much condensation
refrigerator section:
Front of cabinet hot to the touch:
IF THE PROBLEMS WITH THE PRODUCT YOU HAVE PURCHASED ARE NOT AMONGST THOSE
DESCRIBED ABOVE AND IF YOU NEED MORE INFORMATION, PLEASE CONTACT THE AUTHORISED
AFTER-SALES SERVICE. YOU WILL FIND THE ADDRESS AND TELEPHONE IN YOUR LOCAL TELEPHONE
DIRECTORY UNDER SMEG.
TO SPEED UP THE SERVICE, PLEASE BE READY TO INFORM OUR CALL SERVICE OPERATORS OF THE
MODEL OF THE PRODUCT YOU HAVE PURCHASED AND THE SERIAL NUMBER MARKED ON THE
NAMEPLATE INSIDE THE BODY OF THE REFRIGERATOR. THANK YOU IN ADVANCE FOR YOUR
ASSISTANCE.
Instructions for the User
POSSIBLE CAUSE
- compressor and condenser cooling
inadequate:
- rise in outside temperature;
- doors opened often or for long
periods;
- too much fresh food placed in the
appliance.
- temperature regulator on 0.
- power supply lead not connected to
the electrical mains;
- mains socket not supplying electrical
power.
- "Condensation drain" opening blocked
or frozen.
forming in - check that the door gaskets are
providing an airtight seal on the
refrigerator;
- door opened often or for long periods;
- too much
vegetables) placed on the shelves;
- foods not properly covered or stored in
airtight containers.
AFTER-SALES SERVICE - READING THE NAMEPLATE.
fresh food (fruit and
PROBABLE SOLUTION
- see "operating noise" section
- check that the rear of the appliance is
properly ventilated as explained in
point "3.1 Choosing the site" and that
the condenser is not over-dirty;
- freeze less food at a time.
- connect the cable to the power supply;
- contact the utility company.
- Clear the drain opening.
- if you attempt to open a door again
just after closing it, considerable
strength is required. This is because
of the vacuum caused by cooling of
the warm air that has entered the
appliance.
- In case of cracks, try to soften the
gasket by pulling it with one hand and
sliding your closed fingers along the
inside;
- open the door less often and for
shorter times, especially when the
appliance is working in warm, humid
conditions;
- place less food inside the refrigerator
section;
- Cover the containers and seal foods.
- the refrigerator is operating normally.
Inside the cabinet there is a surface
heating system designed to restrict
the formation of condensation in the
area where the door gasket closes.
20