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TG7521E(e).book Page 1 Friday, January 22, 2010 8:46 AM
Digital Cordless Answering System
Model shown is KX-TG7521.
Before initial use, see "Getting
Started" on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID and SMS. You must subscribe to the
appropriate service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Operating Instructions
KX-TG7521E
Model No.
KX-TG7522E
KX-TG7523E
KX-TG7524E
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Table of Contents
Related Manuals for Panasonic KX-TG7521E
Summary of Contents for Panasonic KX-TG7521E
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Page 1: Operating Instructions
Model shown is KX-TG7521. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID and SMS. You must subscribe to the appropriate service offered by your service provider/telephone company. -
Page 2: Table Of Contents
TG7521E(e).book Page 2 Friday, January 22, 2010 8:46 AM Table of Contents Introduction Registering mailboxes ... 36 Sending a message ... . . 36 Model composition . -
Page 3: Introduction
TG7521E(e).book Page 3 Friday, January 22, 2010 8:46 AM Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TG7521 KX-TG7521 KX-TG7521 KX-TGA750 series KX-TG7522 KX-TG7521 KX-TGA750 KX-TG7523 KX-TG7521 KX-TGA750 KX-TG7524 KX-TG7521 KX-TGA750 *1 Feature differences: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 4). -
Page 4: Expanding Your Phone System
TG7521E(e).book Page 4 Friday, January 22, 2010 8:46 AM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable P03P or HHR-4NGE batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset... -
Page 5: General Information
L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. -
Page 6: Important Information
TG7521E(e).book Page 6 Friday, January 22, 2010 8:46 AM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of life/ aerosol cleaners. property, read this section carefully before L Do not disassemble the product. -
Page 7: Important Safety Instructions
Base unit location/avoiding noise L We recommend using the batteries noted on page 4. USE ONLY rechargeable Ni- The base unit and other compatible Panasonic MH batteries AAA (R03) size. units use radio waves to communicate with L Do not mix old and new batteries. -
Page 8: Other Information
TG7521E(e).book Page 8 Friday, January 22, 2010 8:46 AM Important Information L Operating the product near electrical Penalties may be applicable for incorrect appliances may cause interference. Move disposal of this waste, in accordance with away from the electrical appliances. national legislation. -
Page 9: Getting Started
Setting up L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PQLV219E. ■ Base unit “Click” Hook Rechargeable Ni-MH ONLY Hook Press plug firmly. -
Page 10: Note When Setting Up
L It is normal for batteries not to reach the same telephone line jack using a T- full capacity at the initial charge. adaptor. Your Panasonic sales shop can Maximum battery performance is offer you more information about reached after a few complete cycles of connection possibilities. -
Page 11: Controls
TG7521E(e).book Page 11 Friday, January 22, 2010 8:46 AM Getting Started J {ic} (Off/Power) K {ECO/R} Controls ECO: Eco mode shortcut key R: Recall/Flash Handset L Microphone M Charge contacts ■ Control type A Soft keys The handset features 2 soft keys and the centre of the navigator key. -
Page 12: Display
TG7521E(e).book Page 12 Friday, January 22, 2010 8:46 AM Getting Started Item Meaning Base unit The line is in use. L When flashing slowly: The call is put on hold. L When flashing rapidly: An incoming call is now being received. Missed call (page 33) The base unit... - Page 13 TG7521E(e).book Page 13 Friday, January 22, 2010 8:46 AM Getting Started Item Meaning Icon Action New voice mail Selects a character entry message received. mode. (page 46) Selects categories. (page Someone is using the Line line. in use Plays a message. Answering system is IN USE Stops recording or...
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Page 14: Turning The Power On/Off
TG7521E(e).book Page 14 Friday, January 22, 2010 8:46 AM Getting Started L You can select 24-hour or 12-hour clock format (“AM” or “PM”) by Turning the power pressing /. on/off M i {ic} Note: Power on L To correct a digit, press {<} or {>} to move the cursor to the digit, then Press {ic} for about 1 second. -
Page 15: Display Mode
TG7521E(e).book Page 15 Friday, January 22, 2010 8:46 AM Getting Started – “Eco Setup” is not shown in the L When in multiple items display mode, display menu (page 23). you can switch the screen to confirm the detailed information by pressing Display mode Belt clip You can select to display either a single... -
Page 16: Making/Answering Calls
TG7521E(e).book Page 16 Friday, January 22, 2010 8:46 AM Making/Answering Calls indicator flashes. To cancel, press {ic}. Making calls Erasing a number in the redial list Lift the handset and dial the phone number. j or {>} (R) L To correct a digit, press ^. {V}/{^}: Select the desired phone Press {C} or ]. -
Page 17: Useful Features During A Call
TG7521E(e).book Page 17 Friday, January 22, 2010 8:46 AM Making/Answering Calls Auto talk Mute You can answer calls simply by lifting the While mute is turned on, you can hear handset off the base unit or charger. You the other party, but the other party do not need to press {C}. -
Page 18: Key Lock
TG7521E(e).book Page 18 Friday, January 22, 2010 8:46 AM Making/Answering Calls L & is displayed. Recording a telephone L To turn key lock off, press & for conversation about 3 seconds. Note: Important: L Calls to emergency numbers cannot L Before recording a conversation, you be made until key lock is turned off. -
Page 19: Phonebook
TG7521E(e).book Page 19 Friday, January 22, 2010 8:46 AM Phonebook {V}/{^}: “Category Name” i Handset phonebook Edit the name (10 characters max.; The phonebook allows you to make calls page 48). i M i {ic} without having to dial manually. You can add 200 names and phone numbers, Finding and calling a assign each phonebook entry to the... -
Page 20: Copying Phonebook Entries
Edit the phone number if necessary (24 digits max.). i M You can copy phonebook entries between 2 handsets. {V}/{^}: Select the desired category. *1 Panasonic compatible handset i M 2 times i {ic} Note: L Category settings for phonebook Erasing entries entries are not copied. - Page 21 TG7521E(e).book Page 21 Friday, January 22, 2010 8:46 AM Phonebook {V}/{^}: Select the handset you want to send the phonebook entry to. i M L When all entries have been copied, “Completed” is displayed. {ic} Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333...
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Page 22: Programming
TG7521E(e).book Page 22 Friday, January 22, 2010 8:46 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 22) –... - Page 23 TG7521E(e).book Page 23 Friday, January 22, 2010 8:46 AM Programming Main menu Sub-menu 1 Sub-menu 2 Page Public Receive List Send List Create – Settings – Message Centre1 – Message Centre2 – Private Mailbox – PBX Access # – SMS On/Off –...
- Page 24 TG7521E(e).book Page 24 Friday, January 22, 2010 8:46 AM Programming Main menu Sub-menu 1 Sub-menu 2 Page – – Initial Setup Keytones " – Auto Talk Line Setup Recall/Flash – – Privacy Mode – Base Unit PIN – Repeater Mode Register Register H.set –...
- Page 25 TG7521E(e).book Page 25 Friday, January 22, 2010 8:46 AM Programming Feature Code Setting System Page – Night Mode {1}: 30 sec. {2}{3}{9} (Ring Delay) {2}: <60 sec.> {3}: 90 sec. {4}: 120 sec. {0}: No Ringing – Night Mode {1}–{9}: Category 1–9 {2}{4}{1} (Select Category) –...
- Page 26 TG7521E(e).book Page 26 Friday, January 22, 2010 8:46 AM Programming For the answering system Feature Code Setting System Page – – Message List {3}{2}{9} – – Play New Msg. {3}{2}{3} (Msg.: message) – – Play All Msg. {3}{2}{4} – Erase All Msg. {3}{2}{5} –...
- Page 27 TG7521E(e).book Page 27 Friday, January 22, 2010 8:46 AM Programming *4 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call.
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Page 28: Special Programming
TG7521E(e).book Page 28 Friday, January 22, 2010 8:46 AM Programming Night mode Special programming Night mode allows you to select a period of time during which the handset will not Alarm ring for outside calls. This feature is useful for time periods when you do not An alarm sounds at the set time for 3 want to be disturbed, for example, while minutes once or daily. -
Page 29: Changing The Handset Name
TG7521E(e).book Page 29 Friday, January 22, 2010 8:46 AM Programming Note: etc.). This is useful when you make intercom calls between handsets. You L To correct a digit, press {<} or {>} to can also select whether or not the move the cursor to the digit, then handset name is displayed in standby make the correction. -
Page 30: Registering A Unit
TG7521E(e).book Page 30 Friday, January 22, 2010 8:46 AM Programming ■ From the caller list: Enter the new 4-digit base unit PIN. i M i {ic} {<} (y) {V}/{^}: Select the entry to be barred. i M i I Registering a unit {V}/{^}: “Caller Barred”... -
Page 31: Base Unit
DECT repeater. and receives calls using that base unit only. If the handset is out of range of that Please use only the Panasonic DECT base unit, no calls can be made. repeater noted on page 4. Contact your Panasonic dealer for details. - Page 32 TG7521E(e).book Page 32 Friday, January 22, 2010 8:46 AM Programming Important: L Before registering the repeater to this base unit, you must turn the repeater mode on. L Do not use more than one repeater at a time. Setting the repeater mode 1 i {#}{1}{3}{8} {V}/{^}: Select the desired setting.
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Page 33: Caller Id Service
TG7521E(e).book Page 33 Friday, January 22, 2010 8:46 AM Caller ID Service – Being replaced on the base unit or charger. Using Caller ID service – Pressing {ic}. Important: Phonebook name display L This unit is Caller ID compatible. To When caller information is received and use Caller ID features, you must it matches a phone number stored in the... -
Page 34: Caller List
TG7521E(e).book Page 34 Friday, January 22, 2010 8:46 AM Caller ID Service Caller list Erasing caller information Important: {<} (y) L Only 1 person can access the caller {V}/{^}: Select the desired entry. list at a time. W i {V}/{^}: “Yes” i M L Make sure the unit’s date and time i {ic} setting is correct (page 14). -
Page 35: Sms (Short Message Service)
TG7521E(e).book Page 35 Friday, January 22, 2010 8:46 AM SMS (Short Message Service) L If the unit is connected to a PBX system, you may not be able to use Using SMS SMS features. SMS allows you to send and receive text messages between other fixed-line and mobile phones that support compatible Turning SMS on/off... -
Page 36: Registering Mailboxes
TG7521E(e).book Page 36 Friday, January 22, 2010 8:46 AM SMS (Short Message Service) number or dialling pause) to To use the phonebook: Message Centre 2. n i {V}/{^}: Select the phonebook entry. i M 2 times L If you wish to send the message to the other party’s mailbox, enter Registering mailboxes the other party’s mailbox number... -
Page 37: Receiving A Message
TG7521E(e).book Page 37 Friday, January 22, 2010 8:46 AM SMS (Short Message Service) Editing/sending a saved Receiving a message message When an SMS message is received: 1 i h i M – “Receiving SMS Message” is To access the public mailbox: displayed. -
Page 38: Other Settings
{V}/{^}: “Yes” i M i {ic} number. Storing the sender’s number L If you forget the password assigned to a mailbox, contact your nearest in the phonebook Panasonic service centre. While reading a received message, press 1. Changing private mailbox {V}/{^}: “Add Phonebook” i settings... - Page 39 TG7521E(e).book Page 39 Friday, January 22, 2010 8:46 AM SMS (Short Message Service) Enter a 4-digit password for the mailbox. i M 2 times i {ic} Storing the PBX line access number (for PBX users only) Store your PBX line access number (4 digits max.) so that SMS messages are sent properly.
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Page 40: Answering System
TG7521E(e).book Page 40 Friday, January 22, 2010 8:46 AM Answering System – If you recorded your own greeting message, the same message is still Answering system announced to callers even though their messages are not recorded. The answering system can answer and record calls for you when you are unavailable to answer the phone. -
Page 41: Greeting Message
TG7521E(e).book Page 41 Friday, January 22, 2010 8:46 AM Answering System M i {ic} Greeting message Playing back the greeting When the unit answers a call, a greeting message message is played to callers. 1 i {#}{3}{0}{3} You can use either: –... -
Page 42: Listening To Messages Using The Handset
TG7521E(e).book Page 42 Friday, January 22, 2010 8:46 AM Answering System conversations or if the unit cannot Erasing all messages receive caller information. Press {4} 2 times while the unit is not in use. Operating the answering system 1 i D i M Listening to messages Operation using the handset... -
Page 43: Remote Operation
TG7521E(e).book Page 43 Friday, January 22, 2010 8:46 AM Answering System *2 When you play a message from the unauthorised parties from listening to message list, the unit stops message your messages remotely. playback and the display goes back to Important: the message list. -
Page 44: Answering System Settings
TG7521E(e).book Page 44 Friday, January 22, 2010 8:46 AM Answering System operation, or press {2} to listen to more Dial your phone number from a available operations. touch-tone phone. Note: Let the phone ring 20 times. L If you do not press any dial keys within L A long beep is heard. - Page 45 TG7521E(e).book Page 45 Friday, January 22, 2010 8:46 AM Answering System For voice mail service subscribers Selecting “Greeting Only” To receive voice mail and use answering You can select “Greeting Only” system properly, please note the which sets the unit to announce a following: greeting message to callers but not record messages.
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Page 46: Voice Mail Service
TG7521E(e).book Page 46 Friday, January 22, 2010 8:46 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 47: Intercom/Locator
TG7521E(e).book Page 47 Friday, January 22, 2010 8:46 AM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets in the same radio cell. Outside calls can be transferred Note: between 2 handsets in the same radio L If you receive an outside call while cell. -
Page 48: Useful Information
TG7521E(e).book Page 48 Friday, January 22, 2010 8:46 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 48). - Page 49 TG7521E(e).book Page 49 Friday, January 22, 2010 8:46 AM Useful Information Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) (Not available for SMS) L The following are used for both uppercase and lowercase: Helpline Tel.
- Page 50 TG7521E(e).book Page 50 Friday, January 22, 2010 8:46 AM Useful Information Cyrillic character table (P) (Not available for SMS) Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333...
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Page 51: Error Messages
TG7521E(e).book Page 51 Friday, January 22, 2010 8:46 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The handset has lost communication with the base Base no power unit. -
Page 52: Troubleshooting
TG7521E(e).book Page 52 Friday, January 22, 2010 8:46 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. - Page 53 TG7521E(e).book Page 53 Friday, January 22, 2010 8:46 AM Useful Information Problem Cause/solution I cannot activate the L You cannot set eco mode when you set the repeater eco mode. mode “On”. If required, set the repeater mode to “Off” (page 32). I cannot register a L The maximum number of base units (4) is already handset to a base unit.
- Page 54 TG7521E(e).book Page 54 Friday, January 22, 2010 8:46 AM Useful Information Problem Cause/solution Noise is heard, sound L You are using the handset or base unit in an area with cuts in and out. high electrical interference. Re-position the base unit and use the handset away from sources of interference.
- Page 55 TG7521E(e).book Page 55 Friday, January 22, 2010 8:46 AM Useful Information Problem Cause/solution Caller information is L Depending on your service provider/telephone slow to display. company, the unit may display the caller’s information at the 2nd ring or later. L Move closer to the base unit. Time on the unit has L Incorrect time information from incoming Caller ID shifted.
- Page 56 TG7521E(e).book Page 56 Friday, January 22, 2010 8:46 AM Useful Information Answering system Problem Cause/solution The unit does not L The answering system is turned off. Turn it on (page record new messages. 40). L The message memory is full. Erase unnecessary messages (page 41).
- Page 57 TG7521E(e).book Page 57 Friday, January 22, 2010 8:46 AM Useful Information Liquid damage Problem Cause/solution Liquid or other form of L Disconnect the AC adaptor and telephone line cord moisture has entered from the base unit. Remove the batteries from the the handset/base unit.
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Page 58: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No. -
Page 59: Index
TG7521E(e).book Page 59 Friday, January 22, 2010 8:46 AM Index Handset Deregistration: 31 Index Locator: 47 Name: 29 Additional base units: 30 Registration: 30 Additional handsets: 30 Hold: 17 Alarm: 28 Incoming call barring: 29 Answering calls: 16 Intercom: 47 Answering system: 40 Call screening: 40 Key lock: 18... - Page 60 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.