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Panasonic KX-FP300E Operating Instructions Manual

Plain paper facsimile & plain paper fax with answering machine & multi-function plain paper facsimile
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See also: Service Manual
Plain Paper Facsimile
Model No.
KX-FP300E
Plain Paper FAX
with Answering Machine
Model No.
KX-FP320E
Multi-Function Plain Paper
Facsimile
Model No.
KX-FM330E
OPERATING
INSTRUCTIONS
Please read these Operating Instructions
before using the unit and save for future
reference.
Quick Start
To get started,
please read the
Quick Start section
(p. 4 – 13).
The pictured model is KX-FP300.
This unit is not designed for making
emergency telephone calls when the
power fails. Alternative arrangements
should be made for access to
emergency services.

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Summary of Contents for Panasonic KX-FP300E

  • Page 1: Operating Instructions

    Quick Start Plain Paper Facsimile Model No. KX-FP300E To get started, please read the Plain Paper FAX Quick Start section with Answering Machine (p. 4 – 13). Model No. KX-FP320E Multi-Function Plain Paper Facsimile Model No. KX-FM330E OPERATING INSTRUCTIONS The pictured model is KX-FP300.
  • Page 2 Thank you for purchasing a Panasonic facsimile. Welcome to the world of Panasonic facsimiles. This product combines various facsimile and telephone features to provide you with more efficient office or home use. By utilizing these convenient features, you can maximize the effectiveness of this unit.
  • Page 3 PLEASE FAX BACK TO REGISTER FOR YOUR 12 MONTHS WARRANTY Thank you for purchasing your Panasonic facsimile. By filling in the section below, this will ensure the following: We will register your unit on our warranty database. Should you ever require a service call under warranty, your call will be dealt with quickly and efficiently.
  • Page 4 The liability of Panasonic under the terms of this warranty is limited to the exchange of the fax, or the repair and return of the original fax (subject to any additional charges, see Condition 4).

  • Page 5: Important Safety Instructions

    Important safety instructions When using this unit, basic safety precautions B. If liquid has been spilled into the unit. should always be followed to reduce the risk of fire, C. If the unit has been exposed to rain or electric shock or personal injury. water.
  • Page 6 Quick Start Installation Remove the shipping tape from the unit and paper stacker, and install as follows. Shipping tape Shipping tape Cover Film cartridge (p. 25, 26) Slide the cover open lever forward. The cover is under tension to improve print Cover open quality.
  • Page 7 Quick Start Paper stacker Paper tray (p. 27) (p. 28) Open the paper tray. Lift the front of the unit, insert the paper stacker into the slots Insert the two tabs on the and slide it until it stops. paper tray into the slots on the back of the unit.

  • Page 8: Handset Cord

    Quick Start Connections EXT jack is only for KX-FP300 Peel off the tape on the EXT jack and connect the cord. Handset cord Connect to the unit. Connect to the handset. Answering machine (not included) For further details, see page 71. (KX-FP300 only) Telephone line cord Connect to “LINE”...
  • Page 9 Quick Start Voice calls - making/answering Voice calls - making Lift the handset. Dial the number. When finished talking, replace the handset. For further details, see page 36. If you are having trouble, see page 115. Voice calls - answering When the unit rings, lift the handset.
  • Page 10 Quick Start Faxes - sending/receiving Faxes - sending Open the document feeder tray. Adjust the width of the document guides to the size of the document. Insert the document until the unit grabs the document and a single beep is heard. Dial the fax number.
  • Page 11 Quick Start Faxes - receiving When the unit rings, lift the handset. When: — document reception is required, — a fax calling tone (slow beep) is heard, or — no sound is heard, press START/SET/COPY Replace the handset. For further details, see page 70. You can select the way to receive calls according to your needs.
  • Page 12 Quick Start Copy - making Open the document feeder tray. Adjust the width of the document guides to the size of the document. Insert the document until the unit grabs the document and a single beep is heard. Make sure the handset is on the unit.
  • Page 13 Quick Start Operating the answering device (KX-FP320/KX-FM330 only) Setting the unit to receive voice and fax messages automatically Press AUTO ANSWER The AUTO ANSWER light will come on. AUTO ANSWER TAD/FAX ON Make sure the display shows the following message. TAD/FAX MODE If the display does not show this message, the setting needs to be...
  • Page 14 Quick Start Listening to recorded messages When the PLAY MESSAGES indicator flashes Press PLAY MESSAGES The new recorded messages will be played. When the PLAY MESSAGES indicator lights Press PLAY MESSAGES All messages will be played. PLAY MESSAGES FLASH/LIGHT For further details, see page 98.
  • Page 15 Quick Start Erasing recorded messages Erasing a specific message Press while listening to ERASE the message you want to erase. Erasing all the messages Press ERASE after listening to all of the messages. Press START/SET/COPY To stop erasing, press STOP Press again.

  • Page 16: Table Of Contents

    Table of Contents Accessories Included accessories ......17 Accessory order information ..... . 17 Initial Help Button Help function .
  • Page 17 Receiving Faxes Setting the unit to receive calls ....66 TEL mode (answering all calls manually) ... . 70 Using the unit with an answering machine (KX-FP300 only) .
  • Page 18 Error Messages Reports ........112 Display .

  • Page 19: Accessories

    The free starter film cartridge is only 20 meters long. We recommend that you buy a regular film cartridge (100 m) for continuous use of your unit. For best results, use a Panasonic replacement film cartridge, KX-FA135X or film, KX-FA136X. Model No.

  • Page 20: Help Function

    Help Button Help function For KX-FP300 You can print a quick reference for assistance as follows. Press HELP Display: PRESS[ ]&[SET] HELP Press until the desired item is displayed. The following items are available. 1. How to program your unit 1.HOW TO SET UP 2.
  • Page 21 Help Button For KX-FP320/KX-FM330 You can print a quick reference for assistance as follows. Press HELP HELP Display: PRESS[ ]&[SET] Press until the desired item is displayed. The following items are available. 1. How to program your unit 1.HOW TO SET UP 2.

  • Page 22: Finding The Controls

    Finding the Controls Location For KX-FP300 To store or edit names and telephone numbers (p. 40, 43, 44, 49, 63). To choose “Collated” or “Uncollated” in the copy mode (p. 91). To turn the AUTO ANSWER mode on/off (p. 66). To initiate or For the Caller ID service (p.
  • Page 23 Finding the Controls For the One-Touch Dial (p. 40, 42, 55). To check the amount of remaining film (p. 124). For transmission to multiple stations (p. 63, 64). To insert a hyphen (p. 33, 41). FILM REMAINING To insert one character or one space (p. 32, 33, 41). To keep the telephone number secret (p.
  • Page 24 Finding the Controls Location For KX-FP320/KX-FM330 To store or edit names and telephone numbers (p. 40, 43, 44, 49, 63). To choose “Collated” or “Uncollated” in the copy mode (p. 91). To turn the AUTO ANSWER mode on/off (p. 68, 69). To initiate or For the Caller ID service (p.
  • Page 25 Finding the Controls To play recorded messages (p. 98). To erase recorded messages (p. 98). To erase your own greeting messages (p. 96). To record your own greeting messages (p. 95). To record memo messages or telephone conversations (p. 100). For the One-Touch Dial (p.

  • Page 26: Overview

    Finding the Controls Overview Document feeder tray Document guides To match the width Paper tray of the document (p. 54). Document entrance Recording paper Speaker entrance Recording paper set lever Cover open lever To open the cover. Cover Paper stacker Document exit Serial interface connector (KX-FM330 only) To connect your PC with a RS232C cable.

  • Page 27: Setup

    The free starter film prints about 60 A4 size pages. A normal film roll prints about 310 A4 size pages. Purchase one of the following full size replacement film kits as soon as possible for continuous use of your Panasonic plain paper fax machine. Full size replacement film kits: KX-FA135X Film cartridge Complete kit includes: Film roll, gears and cartridge.
  • Page 28 Setup Lift out the film cartridge and remove the leaflet from the unit. Leaflet If the film in the film cartridge is slack, tighten it by Blue label Incorrect Correct winding the bottom side gears. Tight Film Bottom side gears Install the film cartridge into the unit.

  • Page 29: Paper Stacker

    Setup Paper stacker Remove the shipping tape from the paper stacker. Lift the front of the unit and insert the paper stacker into the slots. Bottom Paper Slots Shipping tape stacker Check that the paper stacker is locked into the Paper centre slots.

  • Page 30: Paper Tray

    Setup Paper tray Open the paper tray. Paper tray Insert the two tabs on the paper tray into the slots Paper tray Tabs on the back of the unit. Do not place the unit in areas where the paper tray may be obstructed by a wall etc. Slots Recording paper A4 size recording paper can be loaded.
  • Page 31 Setup Fan the stack of paper to prevent a paper jam and insert the paper into the paper tray. The height of the stack of the paper should not Upper limit exceed the upper limit on the paper tray, otherwise the paper may jam or multi-feed. The paper should not be over the tab.

  • Page 32: Connections

    Setup Connections Connect the handset cord. Connect the telephone line cord. Connect the mains lead. When the power is turned on for the first time, the unit will print some basic information. To Household Mains Supply (220–240 V, 50 Hz) Mains lead Handset cord To B.T.

  • Page 33: Date And Time, Your Logo And Facsimile Telephone Number

    You should program the date and time, your logo and facsimile telephone number. This information will be printed on each page transmitted from your unit. Your logo Your facsimile telephone number Date and time Example: FROM : Panasonic Fax FAX NO. : 1234567 26 Feb. 1999 04:02PM Fax Correspondence Setting the date and time Press...

  • Page 34: Setting Your Logo

    Setup Setting your logo The logo can be your company, division or name. Press MENU HYPHEN Display: 1.SYSTEM SET UP INSERT MENU Press , then YOUR LOGO Press START/SET/COPY LOGO= Enter your logo, up to 30 characters, using the dial keypad.
  • Page 35 Setup To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Characters – " & ¥ ’ HYPHEN key (To insert a hyphen.) INSERT key (To insert one character or one space.) Delete key (To delete a character.) STOP key (To move the cursor to the left.)

  • Page 36: Setting Your Facsimile Telephone Number

    Setup Setup Setting your facsimile telephone number Press MENU MENU Display: 1.SYSTEM SET UP Press , then YOUR FAX NO. Press START/SET/COPY NO.= Enter your facsimile telephone number, up to STOP 20 digits, using the dial keypad. START/SET/COPY Example: NO.=1234567 EASY DIAL Press START/SET/COPY...

  • Page 37: Volumes

    Volumes Adjusting volumes Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press To turn the ringer off: 1. Press repeatedly until the following message is displayed. Display: RINGER OFF= OK? YES: PRESS SET START/SET/COPY 2. Press START/SET/COPY To turn the ringer back on, press While the ringer volume is set to off:...

  • Page 38: Making And Answering Calls

    Making and Answering Calls Voice calls - making Lift the handset. Display: TEL= Handset Dial the telephone number. Example: TEL=2345678 If you misdial, hang up and dial again. When the other party answers, speak with the handset. When finished talking, replace the handset. REDIAL/PAUSE (KX-FP320/KX-FM330) HANDSET MUTE...

  • Page 39: Voice Calls - Answering

    Making and Answering Calls Voice calls - answering When the unit rings, lift the handset. When finished talking, replace the handset. Handset Helpful hint: You can press DIGITAL SP-PHONE instead of using the handset (KX-FP320/KX-FM330 only). (KX-FP320/KX-FM330) HANDSET MUTE (KX-FP300) (KX-FP320/KX-FM330) MUTE DIGITAL SP-PHONE...

  • Page 40: Telephone

    Making and Answering Calls TONE, RECALL and PAUSE buttons Temporary tone dialling If your line has rotary service, pressing TONE allows you to change the dialling mode temporarily into tone. Then you can dial the numbers or codes needed to operate the answering system or to use electronic banking services and other special services.

  • Page 41: Dialling Mode (Touch Tone Or Pulse)

    Making and Answering Calls Dialling mode (touch tone or pulse) This feature is set to “TONE” as a pre-selected setting. If you cannot dial, change the dialling mode setting to “PULSE” by following the instructions below. MENU Press MENU Display: 1.SYSTEM SET UP Press , then...

  • Page 42: One-Touch Dial

    One-Touch Dial Storing names and telephone numbers in the One-Touch Dial The unit’s memory allows you to use the One-Touch Dial for rapid access to your most frequently dialled numbers. 10 stations are available. The One-Touch Dial key 1 can be used as One-Touch Dial key 1 (DIAL MODE) or as a broadcast key (BROADCAST).
  • Page 43 One-Touch Dial To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Characters – " & ¥ ’ HYPHEN key (To insert a hyphen.) INSERT key (To insert one character or one space.) SECRET key (To keep the telephone number secret.) Delete key (To delete a character.) STOP...

  • Page 44: Making A Voice Call Using The One-Touch Dial

    One-Touch Dial One-Touch Dial Making a voice call using the One-Touch Dial Before using this feature, program the desired names and telephone numbers into the One-Touch Dial (p. 40). Lift the handset. Display: TEL= Handset Check that there are no documents in the document feeder tray.

  • Page 45: Easy Dial

    EASY DIAL Storing names and telephone numbers in the EASY DIAL directory For rapid access to frequently dialled numbers, the unit also provides a EASY DIAL directory (100 stations) in addition to the One-Touch Dial. HYPHEN Press DIRECTORY PROGRAM SECRET Display: PRESS STATION USE EASY-DIAL...

  • Page 46: Editing A Stored Name And Number

    EASY DIAL Editing a stored name and number Rotate EASY DIAL until the desired name is Edit the telephone number. For further displayed. details, see page 43. Example: Mary Press START/SET/COPY Press DIRECTORY PROGRAM REGISTERED EDIT= DELETE=# Press to select “EDIT”. NAME=Mary If you do not need to edit the name, skip to step 5.

  • Page 47: Making A Voice Call Using The Easy Dial Directory

    EASY DIAL Making a voice call using the EASY DIAL directory Before using this feature, program the desired names and telephone numbers into the directory (p. 43). Rotate EASY DIAL until the desired name is displayed. Handset Example: Lisa Lift the handset. The unit will start dialling automatically.

  • Page 48: Caller Id

    Caller ID Caller ID service from your phone company This unit is compatible with a Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Caller ID and its capabilities Caller ID allows you to view the telephone number or name of the caller before you answer the call.

  • Page 49: Viewing The Caller Id List On The Display

    Caller ID Viewing the Caller ID list on the display The unit stores the caller’s information and makes a list of up to 35 callers in chronological order. When the memory is full and the unit receives a new call, the oldest data will be automatically erased. With the Caller ID list, the following convenient features are available.

  • Page 50: Calling Back From The Caller Id List

    Caller ID Calling back from the Caller ID list You can easily call back a telephone number recorded in the Caller ID list. Important: This feature is not available in the following cases. — The telephone number includes data other than numbers (e.g. or #).

  • Page 51: Storing Telephone Numbers In The One-Touch Dial And Easy Dial Directory From The Caller Id List

    Caller ID Storing telephone numbers in the One-Touch Dial and EASY DIAL directory from the Caller ID list You can store telephone numbers and names in the One-Touch Dial and EASY DIAL directory from the Caller ID list. Important: This feature is not available in the following cases. —...

  • Page 52: Erasing A Number/Name From The Caller Id List

    Caller ID Erasing a number/name from the Caller ID list You can erase all or some of the entries in the Caller ID list. Erasing all callers’ information MENU Press three times. MENU Display: 3.CALLER SET UP Press START/SET/COPY CALL LIST ERASE Press START/SET/COPY ALL ERASE OK?
  • Page 53 Caller ID Erasing a specific caller’s information (KX-FP320/KX-FM330 only) Press CALLER ID SEARCH CALLER ID SEARCH Example: 2 NEW CALLS ERASE Display: USE EASY-DIAL Rotate EASY DIAL until the desired number is displayed. Example: 3453809 Press ERASE STOP EASY DIAL The caller’s information will be erased.

  • Page 54: Automatic Caller Id List

    Caller ID Automatic Caller ID list This feature will print a Caller ID list automatically after every 35 new calls. After printing, only the oldest caller information will be erased when a new call is received. When this feature is turned off, the unit will store the records of caller information, but will not print the Caller ID list automatically.

  • Page 55: Voice Contact

    Voice Contact Talking to the caller after fax transmission or reception You can have a conversation with the same call after the fax message is completed. This will save the added expense and time of making another call. This feature only works when the other party’s fax machine is equipped with a voice contact feature. Initiating voice contact Press MONITOR...

  • Page 56: Sending Faxes

    Sending Faxes Sending a fax manually Document Open the document feeder tray. Document guides feeder tray Adjust the width of the document guides to the size of the document. Handset Insert the document (up to 15 pages) FACE DOWN until the unit grabs the document and a single beep is heard.

  • Page 57: Sending A Fax Using The One-Touch Dial

    Sending Faxes Sending a fax using the One-Touch Dial Before using this feature, program the desired names and fax numbers into the One-Touch Dial (p. 40). Open the document feeder tray. Document Document guides feeder tray Adjust the width of the document guides to the size of the document.

  • Page 58: Sending A Fax Using The Easy Dial Directory

    Sending Faxes Sending a fax using the EASY DIAL directory Before using this feature, program the desired names and fax numbers into the directory (p. 43). Open the document feeder tray. Document Document guides feeder tray Adjust the width of the document guides to the size of the document.

  • Page 59: Sending A Fax By Following The Voice Guide

    Sending Faxes Sending a fax by following the voice guide (KX-FP320/KX-FM330 only) You can send documents by following the voice guide. After transmission, the voice guide will turn off automatically. MENU Press five times. Display: 5.SEND GUIDE HELP Press HELP Voice guide: To transmit, insert the document face down until you hear the beep.

  • Page 60: Documents You Can Send

    Sending Faxes Documents you can send Minimum size Maximum size Effective scanning area Document weight Single sheet: Scanned 45 g/m to 90 g/m area Multiple sheets: 4 mm 60 g/m to 80 g/m 128 mm 208 mm Paper width 216 mm 216 mm Note: Remove clips, staples or other similar fastening objects.

  • Page 61: Sending Report For Confirmation

    Sending Faxes Sending report for confirmation The sending report will provide you with a printed record of fax transmission results. One of the following choices is available. ERROR: The sending report will print out only when fax transmission fails (pre-selected setting). The sending report will always print out, indicating whether fax transmission is successful or not.

  • Page 62: Automatic Journal Report

    Sending Faxes Automatic journal report This feature prints a journal report automatically after every 35 new fax communications. After printing, only the oldest communication result will be erased when a new communication occurs. When this feature is deactivated, the unit will store the records of the fax communications, but will not print the journal report automatically.

  • Page 63: Delayed Transmission (Sending A Fax At A Specified Time)

    Sending Faxes Delayed transmission (sending a fax at a specified time) Using a built-in clock, this unit can send documents automatically at a specified time. This allows you to take advantage of low-cost calling hours offered by your telephone company. The delayed transmission can be reserved to take place up to 24 hours in advance.

  • Page 64: From Memory

    Sending Faxes From memory The unit is able to scan and store documents into memory, and then transmit the stored document. The memory capacity is approx. 25 pages based on the CCITT No. 1 Test Chart in standard resolution. For the CCITT No. 1 Test Chart, see page 143. Setting memory transmission MENU Press...

  • Page 65: Multiple Stations

    Sending Faxes Multiple stations This feature is useful for sending the same document to selected parties whose fax numbers are stored in the One-Touch Dial or EASY DIAL directory. You must program the desired parties into the BROADCAST key (One-Touch Dial key 1). Important: Before programming, make sure that the desired fax numbers have been stored into the One-Touch Dial key or EASY DIAL directory.

  • Page 66: Broadcast Report

    Sending Faxes Using the BROADCAST key The document will be scanned and stored into memory when using the BROADCAST key. After transmission, the stored document will be erased automatically. The memory capacity is approx. 25 pages based on the CCITT No. 1 Test Chart in standard resolution. For the CCITT No.

  • Page 67: Overseas Mode

    Sending Faxes Overseas mode You may experience difficulty when transmitting documents overseas. This feature makes sending documents easier as the transmission speed is slowed down. Before starting transmission, follow the steps below. MENU Press MENU Display: 1.SYSTEM SET UP Press , then OVERSEAS MODE Press...

  • Page 68: Receiving Faxes

    Receiving Faxes Setting the unit to receive calls For KX-FP300 Option A Option B To answer all voice and You have a separate fax calls yourself. telephone line just for fax calls. How you want the unit to receive calls Voice/Fax call Fax call TEL mode...

  • Page 69: Other Options

    Receiving Faxes Option C Other options You want to use the fax With PC machine with an If you have a computer connected answering machine. to the same telephone line, see page 72. Answering machine (not included) Voice/Fax call TEL/FAX mode If you are near the unit and want to use it to receive your voice calls yourself and fax calls...

  • Page 70: Fax Only Mode

    Receiving Faxes Setting the unit to receive calls For KX-FP320/KX-FM330 Option A Option B To receive all voice and You have a separate fax calls automatically. telephone line just for fax calls. How you want the unit to receive calls Voice/Fax call Fax call TAD/FAX mode...

  • Page 71: Tel Mode

    Receiving Faxes Option C Other options To answer all voice and With PC fax calls yourself. If you have a computer connected to the same telephone line, see page 85. Voice/Fax call TEL/FAX mode If you are near the unit and want to use it to receive your voice calls yourself and fax calls TEL mode...

  • Page 72: Tel Mode (Answering All Calls Manually)

    Receiving Faxes TEL mode (answering all calls manually) If the AUTO ANSWER light is on, turn it off by pressing AUTO ANSWER AUTO ANSWER FAX ON Display: TEL MODE Handset When the unit rings, lift the handset to answer the call.

  • Page 73: Using The Unit With An Answering Machine (Kx-Fp300 Only)

    Receiving Faxes Using the unit with an answering machine (KX-FP300 only) Setting up the fax machine and an answering machine Connect the answering machine to the EXT jack on the back of the fax machine. Peel off the tape on the EXT jack and connect the cord.
  • Page 74 Receiving Faxes How the fax machine and answering machine work Receiving voice calls The answering machine will record voice messages automatically. Receiving fax calls The fax machine will receive documents automatically. Receiving a voice message and fax document in one call The answering machine will record the voice message first.

  • Page 75: Receiving A Voice Message And Fax Document In One Call

    Receiving Faxes Remote operation of your answering machine (remote activation ID) Some answering machines will allow you to retrieve voice messages from a remote location. To deactivate the fax machine while you are checking your messages, set the remote activation ID code for the answering machine.

  • Page 76: Fax Only Mode (All Calls Are Received As Faxes)

    Receiving Faxes FAX ONLY mode (all calls are received as faxes) For KX-FP300 Activating the FAX ONLY mode Select “FAX ONLY” in step 4 of feature setting #77 AUTO ANSWER (p. 80). FAX ON If the AUTO ANSWER light is off, turn it on by pressing AUTO ANSWER The display will show the following.
  • Page 77 Receiving Faxes FAX ONLY mode ring count This setting determines the number of rings before the unit answers a call in the FAX ONLY mode. You can choose from 1 to 5 rings. If you use the unit with an answering machine, select “5 EXT.TAM” and see pages 71 to 73.
  • Page 78 Receiving Faxes For KX-FP320/KX-FM330 Changing the AUTO ANSWER setting to the FAX ONLY mode Press MENU AUTO ANSWER TAD/FAX ON Display: 1.SYSTEM SET UP Press , then AUTO ANSWER MENU Press START/SET/COPY MODE=TAD/FAX Press to select “FAX ONLY”. MODE=FAX ONLY Press START/SET/COPY SETUP ITEM [...
  • Page 79 Receiving Faxes FAX ONLY mode ring count This setting determines the number of rings before the unit answers a call in the FAX ONLY mode. You can choose from 1 to 4 rings. Helpful hints: To answer a call before the unit does, increase the number of rings. If you have difficulty receiving faxes, the other parties may have tried to send faxes before confirming if your unit answered or not.

  • Page 80: Tel/Fax Mode (Receiving Voice Calls With Rings And Fax Calls Without Rings When You Are Near The Unit)

    Receiving Faxes Receiving Faxes Receiving Faxes TEL/FAX mode (receiving voice calls with rings and fax calls without rings when you are near the unit) Use this mode when you are not using an answering machine (KX-FP300 only), are always near the unit and want the fax machine to detect faxes without ringing.
  • Page 81 Receiving Faxes Ring pattern when an extension telephone is connected For KX-FP300: If you absolutely must use another phone on the same phone line, you can disengage the TEL/FAX mode on a call by call basis by pressing before the fax machine begins communicating.
  • Page 82 Receiving Faxes For KX-FP300 Changing the AUTO ANSWER setting to the TEL/FAX mode Press MENU AUTO ANSWER Display: FAX ON 1.SYSTEM SET UP Press , then AUTO ANSWER MENU Press START/SET/COPY MODE=FAX ONLY Press to select “TEL/FAX”. MODE=TEL/FAX Press START/SET/COPY START/SET/COPY SETUP ITEM [ Press...
  • Page 83 Receiving Faxes For KX-FP320/KX-FM330 Changing the AUTO ANSWER setting to the TEL/FAX mode Select “TEL/FAX” in step 4 of feature setting #77 (p. 76). AUTO ANSWER TAD/FAX ON If the AUTO ANSWER light is off, turn it on by pressing AUTO ANSWER Display: TEL/FAX MODE...
  • Page 84 Receiving Faxes TEL/FAX delayed ring count This setting determines the number of times the extension telephone rings in the TEL/FAX mode. You can choose from 1 to 4 rings. This setting does not need to be changed if an extension telephone is not connected. Press MENU MENU...

  • Page 85: Extension Telephone

    Receiving Faxes Extension telephone If you connect an extension telephone to your unit or the same line, you can receive fax documents using the extension telephone. You do not have to press START/SET/COPY on the unit. Important: Use a touch tone telephone as the extension telephone and enter the fax activation code firmly. When the extension telephone rings, lift the handset of the extension telephone.

  • Page 86: Other Size Documents

    Receiving Faxes Other size documents When the size of the document sent by the other party is as large as, or larger than the recording paper, the unit can reduce each page of the document and print it out on the recording paper by programming a suitable reduction rate.

  • Page 87: Silent Detection (Kx-Fp300 Only) (Receiving Faxes From Older Model Fax Machines)

    Receiving Faxes Silent detection (KX-FP300 only) (receiving faxes from older model fax machines) This feature allows the unit to activate the fax function automatically if a silent pause longer than 4 seconds is detected when using an answering machine. Helpful hints: If you wish to receive documents from fax machines that do not send a fax calling tone, activate this feature.

  • Page 88: Memory Reception Alert

    Receiving Faxes Memory reception alert When a received document is stored into memory due to a problem, the unit will alert you with beep tones. If you hear slow beeps, clear the printing problem or supply paper to print the stored document. The beep tones will stop.

  • Page 89: Auto Disconnection (Kx-Fp300 Only)

    Receiving Faxes Auto disconnection (KX-FP300 only) This feature allows you to answer a call with the extension telephone during the silent fax recognition rings in the TEL/FAX mode (p. 79). If you lift the handset of the extension telephone and enter (pre-selected code) while the ring back tone is heard, the unit will be disconnected and you can talk with the other party.

  • Page 90: Ecm Communication

    Receiving Faxes ECM communication ECM stands for Error Correction Mode. You can receive and send documents even if there is static interference on the telephone line, provided both the receiving and transmitting stations are ECM compatible. ON: The unit functions with ECM communication (pre-selected setting). OFF: The unit does not function with ECM communication.

  • Page 91: Pager Call - When Your Unit Receives A Fax

    Receiving Faxes Pager call - when your unit receives a fax This feature allows your unit to call your pager when your unit receives a fax document. Press MENU Press START/SET/COPY The unit will dial the stored pager number. Display: 1.SYSTEM SET UP PAGER TEST Press...

  • Page 92: Film Detection

    Receiving Faxes Film detection If this feature is activated, the display will show the following message when the remaining film will only print about 10 A4 size documents. Display: FILM NEAR EMPTY If you are using a regular film cartridge with 100 m roll (p. 17) when the above message is displayed, the unit will also print a report.

  • Page 93: Copying

    Copying Making a copy The unit can make single or multiple copies (up to 99). Any transmittable document (p. 58) can be copied. Document Open the document feeder tray. Document guides feeder tray If the display shows “CHECK PAPER”, make sure you pull the recording paper set lever forward when installing paper.
  • Page 94 Copying Choosing an enlargement/reduction rate The unit can make enlarged or reduced copies of a document. To enlarge a document: Select “200%” by rotating EASY DIAL (zoom) to the right, then insert the document into the unit from the top side. The unit will only enlarge the centre part of the top half of the document. See the example below. Sample of an enlarged copy: Original document Enlarged copy...

  • Page 95: Setup

    Setup (KX-FP320/KX-FM330 only) TAD/FAX mode (using the built-in answering device and receiving voice and fax calls automatically) When the TAD/FAX mode is set, the unit will work as a fax machine and/or answering device. If a fax call is detected, the unit will automatically receive faxes. If a voice call is detected, the answering device will play a greeting message and the caller can leave a voice message.

  • Page 96: Greeting

    Greeting (KX-FP320/KX-FM330 only) Pre-recorded greeting messages The unit has pre-recorded greeting messages. Depending on the situation, one of the following messages will be played to the caller. When the unit is ready to receive voice and fax calls: Hello! We are unable to answer right now. To send a fax, please start transmission.

  • Page 97: Recording Your Own Greeting Messages

    Greeting (KX-FP320/KX-FM330 only) Recording your own greeting messages The recording time is limited to 16 seconds for the TEL/FAX greeting message. Record your message within 12 seconds for best performance. You can choose either 16 seconds or 60 seconds of recording time for the TAD/FAX greeting message (p. 97). Suggested messages “This is (your name, business and/or telephone number).

  • Page 98: Checking Your Own Recorded Greeting Messages

    Greeting (KX-FP320/KX-FM330 only) Checking your own recorded greeting messages To check your TAD/FAX To check your TEL/FAX greeting message greeting message 1. Select “TAD/FAX” in step 4 of feature 1. Select “TEL/FAX” in step 4 of feature setting #77 (p. 76). setting #77 (p.

  • Page 99: Recording Time For The Tad/Fax Greeting Message

    Greeting (KX-FP320/KX-FM330 only) Recording time for the TAD/FAX greeting message You can choose either 16 seconds or 60 seconds of recording time. MENU Press MENU Display: 1.SYSTEM SET UP Press , then GREETING TIME Press START/SET/COPY MODE=16s Press to select the desired setting. START/SET/COPY Press START/SET/COPY...

  • Page 100: Listening To Recorded Messages

    Playing Messages (KX-FP320/KX-FM330 only) Listening to recorded messages When the unit has recorded new voice messages; — the PLAY MESSAGES indicator will flash, — the call counter will show the total number of recorded messages, and — slow beeps will sound if message alert (p. 110) is set to “ON”. When the PLAY MESSAGES indicator CALLS flashes...

  • Page 101: Functions While Playing A Message (Repeating, Skipping And Stopping)

    Playing Messages (KX-FP320/KX-FM330 only) Functions while playing a message (repeating, skipping and stopping) Repeating a message Rotate one click to the left while listening EASY DIAL to the message you want to repeat. If you rotate EASY DIAL to the left within 5 seconds of the beginning of the message, the previous message will be played.

  • Page 102: Recording

    Recording (KX-FP320/KX-FM330 only) Memo message (leaving a message for others or yourself) To leave a private message for yourself or someone else, you can record a voice memo. This memo can be played back later, either directly or remotely. Press RECORD Display: 1.MEMO MESSAGE...

  • Page 103: Remote Operation

    Remote Operation (KX-FP320/KX-FM330 only) Operating from a remote location The following operations can be performed from a remote location using a touch tone telephone. Program the remote operation ID (p. 102) and set the unit to the TAD/FAX mode before going out (p. 93). Dial Key Remote command Page...

  • Page 104: Setting The Remote Operation Id

    Remote Operation (KX-FP320/KX-FM330 only) Setting the remote operation ID The remote operation ID is used to access the answering device. Choose any 3-digit number except a number using digits 0 or 7. MENU Press MENU Display: 1.SYSTEM SET UP Press , then REMOTE TAD ID Press...

  • Page 105: From A Remote Touch Tone Telephone

    Remote Operation (KX-FP320/KX-FM330 only) From a remote touch tone telephone Listening to recorded messages Call your unit. Enter the remote operation ID during the TAD/FAX Voice guide example: greeting playback. The voice guide will tell you the number of new 3 new messages.

  • Page 106: Erasing All Messages

    Remote Operation (KX-FP320/KX-FM330 only) Erasing incoming messages from memory Erasing a specific message Press while listening to the message you want to Voice guide example: erase. A long beep and the voice guide will be heard. The message has been erased. Then the unit will continue with the next message.
  • Page 107 Remote Operation (KX-FP320/KX-FM330 only) Skipping the greeting message Press during the greeting message playback. The unit will skip the rest of the greeting message. Turning the message transfer/pager call on or off You must pre-program a transfer telephone number or a pager number (p.

  • Page 108: Transferring Recorded Messages To Another Telephone

    Options (KX-FP320/KX-FM330 only) Transferring recorded messages to another telephone This feature allows your unit to call a designated telephone or pager number each time an incoming voice message is recorded. You can choose Message transfer or Pager call. Message transfer: Program the transfer telephone number first. When an incoming message is recorded in your unit, the message will be transferred.
  • Page 109 Options (KX-FP320/KX-FM330 only) Setting the message transfer/pager call Press MENU Press START/SET/COPY Display: 1.SYSTEM SET UP SETUP ITEM [ Press , then Press MENU MESSAGE TRANS. Press START/SET/COPY MODE=OFF MENU Press to select “MESSAGE” or “PAGER”. MESSAGE: transfer incoming messages. PAGER: calls your pager.
  • Page 110 Options (KX-FP320/KX-FM330 only) Recording a message transfer greeting message The recording time is limited to 16 seconds. Record your message within 12 seconds for best performance. Suggested message “This is a transferred message from (your name, business and/or telephone number). Please enter your remote ID for the remote operation.”...

  • Page 111: Ring Count In The Tad/Fax Mode

    Options (KX-FP320/KX-FM330 only) Ring count in the TAD/FAX mode This feature determines the number of rings before the unit answers a call in the TAD/FAX mode. You can choose from 1, 2, 3, 4, TOLL SAVER and RINGER OFF. TOLL SAVER: When you call the unit from a remote location, the number of rings will tell you if there are any new voice messages.

  • Page 112: Incoming Message Recording Time

    Options (KX-FP320/KX-FM330 only) Incoming message recording time You can choose from two recording times for an incoming message. LONG: The unit will record an incoming message of up to 2 minutes 30 seconds (pre-selected setting). SHORT: The unit will record an incoming message of up to 1 minute. MENU Press MENU...

  • Page 113: Recording Time Alert (Beeps When Memory Is Almost Full)

    Options (KX-FP320/KX-FM330 only) Recording time alert (beeps when memory is almost full) When there is less than 60 seconds of recording time for incoming messages, the unit will alert the user with slow beeps. Press MENU MENU Display: 1.SYSTEM SET UP Press , then REC.

  • Page 114: Reports

    Error Messages Reports If your unit cannot send a fax, check the following. – The number you dialled is correct. – The other party’s machine is a facsimile. If the problem remains, correct it by following the communication message printed on the sending and journal reports (p.

  • Page 115: Display

    Error Messages Display If the unit detects a problem, one or more of the following messages will appear on the display. Display message Cause & Remedy There is something wrong with the unit. Contact our service personnel. CALL SERVICE The cover is open. Close it. CHECK COVER The document is not fed into the unit properly.
  • Page 116 Error Messages Display message Cause & Remedy The unit is checking that there is no slack on the film. Wait a while. PLEASE WAIT The other party’s fax machine does not provide the polling function. Check with POLLING ERROR the other party. The other party’s fax machine is busy or has run out of recording paper.

  • Page 117: When A Function Does Not Work, Check Here Before Requesting Help

    Operations When a function does not work, check here before requesting help General Problem Cause & Remedy I cannot make and receive calls. The power cord or telephone line cord is not connected. Check the connections (p. 30). I cannot make calls. The dialling mode setting is wrong.

  • Page 118: Fax – Receiving

    Operations Fax – sending (cont.) Problem Cause & Remedy The other party complains that If your line has special telephone services such as call waiting, letters on their received document the service may have been activated during fax transmission. are distorted. Connect the unit to a line that does not have these services.

  • Page 119: Receive Mode

    Operations Receive mode Problem Cause & Remedy I cannot select the desired receive If you want to set the FAX ONLY, TEL/FAX or mode. TAD/FAX (KX-FP320/KX-FM330 only) mode: – Select the desired mode using feature #77 (p. 76, 80), and –...

  • Page 120: Using An Answering Machine

    Operations Answering device (KX-FP320/KX-FM330 only) Problem Cause & Remedy No voice messages have been The memory is full. Erase some or all of the messages recorded in the TAD/FAX mode. (p. 98, 104). I cannot retrieve recorded messages Make sure that you use the remote operation ID correctly from a remote telephone.

  • Page 121: If A Power Failure Occurs

    Operations If a power failure occurs The unit will not function. Fax transmission and reception will be interrupted. If delayed transmission is programmed and the start time has passed during a power failure, transmission will be attempted soon after power is restored. If fax documents are stored in memory, they will be lost.

  • Page 122: Recording Paper Jams

    Jams Recording paper jams If the unit does not eject any recording paper during reception or copying, the recording paper has jammed. Remove the jammed paper. When paper has jammed under the film cartridge The display will show the following message. Display: PAPER JAMMED Remove the jammed paper as follows.
  • Page 123 Jams When paper has jammed near the recording paper entrance The display will show the following message. Display: CHECK PAPER Remove the jammed paper as follows. Pull the recording paper set lever forward, then pull out the jammed recording paper from the recording paper entrance.

  • Page 124: Sending Document Jams

    Jams Sending document jams If the unit does not release the document when feeding, remove the document. Slide the cover open lever forward. The cover is under tension to improve print quality. Pull up hard enough to open. Remove the jammed document carefully. Close the cover securely by pushing down on Cover open the dotted area on each side.

  • Page 125: Sending Document Does Not Feed, Or Multi-Feeds

    Jams Sending document does not feed, or multi-feeds If no feeding or multiple feeding occurs frequently, adjust the feeder pressure. Slide the cover open lever forward. Lever The cover is under tension to improve print quality. Pull up hard enough to open. Shift the position of the lever using an instrument with a pointed end, such as a paper clip.

  • Page 126: How Much Film You Have Left

    Green gear gear Bottom side gears Green gear Remove the four gears from the used film cores. Gears Caution: The film is not reusable. You can order a new film for replacement through your nearest Panasonic dealer. Film cores Gears...
  • Page 127 Ink Film Insert the blue gear into the blue core of the new Blue core Blue gear film. Slots Guide tabs Insert the three green gears into the remaining Green gears Guide tabs cores of the new film. Slots Insert the film into the cartridge so that the blue Blue label Blue gear gear matches the blue label on the cartridge.

  • Page 128: Document Feeder

    Cleaning Document feeder If misfeeding occurs frequently or if dirty patterns or black bands appear on a copied or transmitted document, clean the document feeder. Disconnect the power cord and the telephone line cord. Telephone line cord Slide the cover open lever forward. Power cord The cover is under tension to improve print quality.

  • Page 129: Thermal Head And Black Bar

    Cleaning Thermal head and black bar If dirty patterns or black or white bands appear on a copied or received document, clean the thermal head and black bar. Disconnect the power cord and the telephone line cord. Thermal head Slide the cover open lever forward. Black bar The cover is under tension to improve print quality.

  • Page 130: Printing The Feature Settings, Telephone Numbers, Journal, Printer Test List And Caller Id List

    Print Reports Printing the feature settings, telephone numbers, journal, printer test list and Caller ID list You can print out the following report and lists. Feature list: provides you with the current settings of the basic and advanced programming features (p.

  • Page 131: Fax Voice Guidance (Kx-Fp320/Kx-Fm330 Only)

    Fax Voice Guidance Fax voice guidance (KX-FP320/KX-FM330 only) You will hear the following voice guidance if this feature is set to on. Fax transmission start: Fax reception start: Start transmission. Start reception. Fax transmission result: Fax reception result: Transmission is complete. Reception is complete.

  • Page 132: Changing The Display Contrast

    Display Contrast Changing the display contrast Use this feature to adjust the display contrast. NORMAL: (Pre-selected setting) DARKER: Used when the display contrast is too light. MENU Press Display: 1.SYSTEM SET UP MENU Press , then LCD CONTRAST Press START/SET/COPY MODE=NORMAL Press to select the desired setting.

  • Page 133: Setting The Recall Mode

    Recall Mode Setting the recall mode When this unit is used as an extension of a PABX (Private Automatic Branch Exchange), the RECALL button will allow access to PABX functions such as call transfer and hold. Depending on your PABX, select one of the following choices T _ BR: Time Break Recall (pre-selected setting) E _ RE: Earth Recall For British Telecom “Star Services”, set to Time Break Recall.

  • Page 134: Resetting The Advanced Features

    Reset Resetting the advanced features Use this feature to return the advanced features (p. 138, 139 for KX-FP300, p. 141, 142 for KX-FP320/ KX-FM330) to their pre-selected settings, except the ECM communication (#68). Press MENU Display: 1.SYSTEM SET UP MENU Press , then SET DEFAULT...

  • Page 135: Important Information

    Important Information Important information For KX-FP300E c) This apparatus is suitable for connection to the telecommunication system directly or via APPROVED for connection to compatible private branch exchange as an telecommunication systems extension. specified in the instructions for use The supplier of the apparatus should be subject to the conditions set out consulted for an up to date list of PBX’s with...
  • Page 136 Important Information Ringer Equivalence Number (REN) 999 or 112 can be dialled on the apparatus This relates to the performance of the apparatus for the purposes of making outgoing calls to when used in combination with other items of the BT Emergency (999 or 112) Service. apparatus.

  • Page 137: Fitting A Plug To The Mains Lead

    A replacement fuse cover can be purchased from The wire which is coloured BLUE must be your local Panasonic dealer. connected to the terminal in the plug which is marked with the letter N or coloured BLACK.

  • Page 138: Condition Of Guarantee

    9. The guarantee period applicable to this product shall be 12 months from the date of purchase. Please keep these Operating Instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of Purchase Model No.

  • Page 139: Summary Of User Programmable Features

    Features Summary Summary of user programmable features For KX-FP300 Basic features Code Feature & Display Available settings Meaning Page Setting the date and time (2 digits for each entry) dd/mm/yy hh:mm SET DATE & TIME Setting your logo (Up to 30 characters) YOUR LOGO Setting your facsimile telephone number (Up to 20 digits)

  • Page 140: Advanced Features

    Features Summary Advanced features Code Feature & Display Available settings Meaning Page Setting the journal report to print Activate automatically AUTO JOURNAL Deactivate Sending documents overseas Activate OVERSEAS MODE Deactivate Sending a fax at a specified time Activate DELAYED SEND Deactivate Setting the Caller ID list to print Activate...
  • Page 141 Features Summary Advanced features Code Feature & Display Available settings Meaning Page Setting the auto disconnection ON / CODE= Activate AUTO DISCONNECT Deactivate Setting the ECM communication Activate ECM COMMUNI. Deactivate Signalling your pager when your unit Activate receives a fax FAX PAGER CALL Deactivate Setting the connecting tone...
  • Page 142 Features Summary For KX-FP320/KX-FM330 Basic features Code Feature & Display Available settings Meaning Page Setting the date and time (2 digits for each entry) dd/mm/yy hh:mm SET DATE & TIME Setting your logo (Up to 30 characters) YOUR LOGO Setting your facsimile telephone number (Up to 20 digits) YOUR FAX NO.
  • Page 143 Features Summary Advanced features Code Feature & Display Available settings Meaning Page Setting the journal report to print Activate automatically AUTO JOURNAL Deactivate Sending documents overseas Activate OVERSEAS MODE Deactivate Sending a fax at a specified time Activate DELAYED SEND Deactivate Setting the Caller ID list to print Activate...
  • Page 144 Features Summary Advanced features Code Feature & Display Available settings Meaning Page Activate Setting the fax voice guidance Deactivate FAX GUIDANCE If transmission/reception error ERROR occurs Setting the recording time for the 16 seconds long TAD/FAX greeting message GREETING TIME 60 seconds long MESSAGE Transfers incoming messages...

  • Page 145: Technical Data About This Product

    Specifications Technical data about this product Applicable Lines: Public Switched Telephone Network Document Size: Max. 216 mm in width Max. 600 mm in length Effective Scanning Width: 208 mm Recording Paper Size: A4: 210 mm 297 mm Effective Printing Width: 202 mm Transmission Time*: KX-FP300: Approx.
  • Page 146 Index Index Accessories ..... . 17 EASY DIAL Advanced features ..138, 139, 141, 142 (Making a voice call) ... . .45 (Resetting) .
  • Page 147 Index LCD contrast .....130 RECALL button ....38 List Recall mode .
  • Page 148 Index Silent fax recognition ring ... .82 SLOW button .....99 Speaker volume .
  • Page 150 73/23/EEC 89/336/EEC 92/31/EEC 93/68/EEC Kyushu Matsushita Electric Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PFQX1322YA WM0699AN1079 Printed in Malaysia...

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