Enhanced Feature Keys - Polycom IP 320 Administrator's Manual

Administrator's Guide for the SoundPoint IP / SoundStation IP / VVX Family

Enhanced Feature Keys

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The Enhanced Feature Key feature from SIP 3.0 is compatible with Enhanced
Feature Key feature from SIP 3.0 . However, improvements have been made, and
Polycom recommends that existing configuration files be reviewed and updated.
Customers replacing legacy telephony PBX or key system would like to get
equivalent functionality from their new VoIP telephony system. The enhanced
feature key capability is designed to allow system administrators to program
the speed-dials and soft keys on their phones to interact with the phone user
to implement commonly used functions such as "Call Park" in an intuitive
fashion.
This capability applies to the SoundPoint IP 32x/33x, 430,
and 670 desktop phones and Polycom VVX 1500 business media phones. The
enhanced feature key functionality is implemented using Star Code sequences
and SIP messaging.
The enhanced feature key macro language was designed to follow current
configuration file standards and to be extensible. It is described in more detail
in Enhanced Feature Key Definition
The particular Star Code sequence and the associated prompts displayed on
the SoundPoint IP phone for the enhanced feature are defined by macros.
These macros are case sensitive.
The enhanced feature key capability can be used to provide a customized,
interactive user interface by mapping functions from speed-dial keys, soft
keys and re-mapped hard function keys.
This section provides detailed information on:
• Enhanced Feature Key Definition Language
• Macro Definition
• Configuration File Changes
• Useful Tips
• Examples
For more examples including sample configuration files, refer to "Technical
Bulletin 42250: Using Enhanced Feature Keys and Configurable Soft Keys on
SoundPoint IP, SoundStation IP, and Polycom VVX 1500 Phones" at
http://www.polycom.com/usa/en/support/voice/soundpoint_ip/VoIP_T
echnical_Bulletins_pub.html
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