VTech LS6117-18 User Manual page 45

Troubleshooting
Problem Suggeston
The system does not •
receve caller ID or
the system does not
•
dsplay caller ID durng
•
call watng.
•
•
Caller ID entres do not •
match the numbers I
need to dal.
•
Make sure you subscrbe to caller ID wth call watng features provded by the local telephone
company.
The caller may not be callng from an area whch supports caller ID.
Both you and the caller's telephone companes must use equpment whch are compatble
wth caller ID servce.
Caller ID data may not be dsplayed on your phone f you answer a call at or before the second rng.
Ths would also apply to an answerng devce that answers the call at or before the second rng.
If you subscribe to DSL internet service, install a DSL filter to the telephone line between the
telephone base and the telephone line jack. Contact your DSL service provider for filters and
nstallaton nstructons.
Although the call log entres you receve have 10 dgts, (the area code plus the seven-dgt
number), n some areas, you may need to dal only the seven dgts, or a 1 plus the seven dgts,
or a 1 plus the area code plus the seven dgts. You can change the number of dgts that you
dal from the call log.
Whle revewng the call log, press # repeatedly to dsplay these dalng optons for local and
long dstance numbers before dalng or savng the telephone number.
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