Unusual Test Results; Troubleshooting - Accu-Chek Aviva User Manual

Unusual Test Results

If your blood glucose result does not match how you feel, follow these steps:
Troubleshooting Checks
1. Check if the test strips were expired.
2. Check if the cap on the test strip
container was always closed tightly.
3. Check if the test strip was out of the
container for a long time.
4. Check if the test strips were stored in a
cool, dry place.
Action
Discard the test strips if they are past the
expiry date.
Replace the test strips if you think they
were uncapped for some time.
Repeat the test with a new test strip.
Repeat the test with a properly stored test
strip.
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