Self Diagnostic Error Codes (Printer); Troubleshooting Self Diagnostic Codes - Oki C9800 Series Service & Troubleshooting Manual

5.1

Self Diagnostic Error Codes (Printer)

Code
001 CPU Exception
001 = ASP PCB Key Chip Error
002 = Unauthorized HDD Copy
003 = Unauthorized Software Configuration
004 = EEPROM Missing
CPU Exception
002 to 007
001 = Unmatched printer data & printer firmware
002 = Damaged EEPROM data
003 = Defective ROM DIMM or RAM DIMM
004 = Defective CPU /ASIC
005 = Defective CPU /ASIC
CU Font ROM Hash Error
020 or 024
025 CU Font ROM Hash Error
030 CU Resident RAM Check Error
031 CU Slot 1 DIMM RAM Check Error
032 CU Slot 2 DIMM RAM Check Error
036 Slot 1 RAM Speed Error. Specification of
DIMM in CU RAM Slot is Unsupported
037 Slot 1 RAM Sped Error. Specification of
DIMM in CU RAM Slot is Unsupported
040 CU EEPROM Error
041 CU FLASH Error
CU PCB FLASH ROM Error
042 to 045 File Flash System Error CU PCB FLASH ROM Error
048 PS + PCL Model CU ROM is Mounted on a Non-PS
Model Unit
049 CU Type Mismatch.
CU ROM Model Mismatches Unit
050 Operator Panel Error
051
CU Fan Error
CPU Cooling Fan Abnormal
Chapter 5

Troubleshooting Self Diagnostic Codes

Cause/Description Remedy
Power Off/On.
Replace the CU PCB
(must move EEPROM to new board)
Power Off/On.
Replace the CU PCB
(must move EEPROM to new board)
Replace the ROM/RAM DIMM
Replace EEPROM
Re-initialize network setup
Re-mount Slot A Rom DIMM / Replace Slot A Rom DIMM
Replace the CU PCB
Re-mount Slot B Rom DIMM / Replace Slot B Rom DIMM
Replace Fiery PCB (must move EEPROM to new board)
Replace CU PCB (must move EEPROM to new board)
Re-mount RAM DIMM / Replace RAM DIMM
Replace Fiery PCB (must move EEPROM to new board)
Re-mount RAM DIMM / Replace RAM DIMM
Replace CU PCB (must move EEPROM to new board)
Use a Standard RAM DIMM / Re-mount RAM DIMM
Replace RAM DIMM Replace
CU PCB (must move EEPROM to new board)
Use a Standard RAM DIMM / Re-mount RAM DIMM
Replace RAM DIMM
Replace Fiery PCB (must move EEPROM to new board)
Replace EEPROM
Replace Fiery PCB (must replace EEPROM)
Replace EEPROM
Replace CU PCB (must replace EEPROM)
Replace CU PCB (must replace EEPROM)
Replace Program ROM DIMM / Replace with Standard
Program ROM DIMM For that Model
Replace Program ROM DIMM / Replace with Standard
Program ROM DIMM for that Model
See page 120
See page 104